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Strategic and experience‑centric mindset Strong stakeholder and executive communication Data‑driven decision making Change and adoption leadership Coaching and governance capability Reduction in UEO / User Error Occurred tickets Improvement in CSAT / DEX / Experience scores Increase in self‑service and knowledge usage Reduction in repeat and avoidable incidents FCR improvement Stakeholder satisfaction. Strong understanding of Service Desk, Digital Workplace, and DEX models ITIL 4 (Incident, Knowledge, Continual Improvement, Experience practices) User behavior and experience analytics Experience tooling (ServiceNow, DEX platforms, dashboards) Automation, self‑service, and AI‑assisted support concepts.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Track Manager - ServiceNow, IT Service Management

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Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness.

Hat World Inc.

8511 - Assistant Store Manager FT

Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.

5463 - Assistant Store Manager FT

Responsibilities: Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

WESCO International Inc

Manager - Operations (3rd Shift)

This role manages assigned category P&L performance and serves as a cross-functional business leader, partnering closely with Commercial, Finance, RDI, Supply Chain, Operations, Procurement, and Food Safety & Quality to deliver net sales, margin, service, innovation, productivity, and customer commitments. The Manager will use category, customer, competitive, operational, and financial insights to identify value creation opportunities, prioritize initiatives, remove barriers, and ensure disciplined execution against the annual operating plan and long-term strategic plan.

YEAR

TreeHouse Foods

Manager, Growth Unit

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Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.

Shake Shack

Restaurant Shift Manager

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This role suits someone who's comfortable managing a broad book of business, likes being the person who actually knows their accounts, and can move between relationship-building and day-to-day account management without losing track of either. Work with Sales, Customer Success, Support, Marketing, and Product so priorities, risks, and commitments don't get lost between departments, and lead internal reviews for your more complex or strategically important accounts.

Macmillan

Account Manager, College Sales

We are looking for a talented, experienced Product Manager with a passion for healthcare, career advancement to join and accelerate our efforts to improve surgical and infusion procedures, improve diagnostics, enhance patient care, optimize drug delivery with the end goal of improving patient outcomes and lowering cost of care. ITW Medical, a division of ITW, is comprised of two highly respected brands- Coeur and Filtertek, supplying critical filtration, flow control, and fluid management solutions serving Surgical, Infusion, Bioprocessing and Diagnostic end markets.

Since our founding more than 100 years ago, ITW has become one of the world&rsquo;s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.
ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.
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Product Manager

Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.

8118 - Assistant Store Manager PT

6739 - Assistant Store Manager PT

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

HOUR

O'Reilly Auto Parts

Assistant Store Manager

The ideal candidate will transition the facility from traditional preventive maintenance to a data-driven, predictive maintenance (PdM) model, managing specialized equipment like industrial ovens, proofers, spiral freezers, and automated packaging arrays. Bakery Equipment Upkeep: Maximize the uptime of critical assets, including automated flour silos, pneumatic ingredient delivery systems, continuous mixers, divider/rounders, intermediate proofers, and tunnel ovens.

Foods Co., also known as Food 4 Less in Southern California, Illinois and Indiana, operates in Central and Northern California. Together these stores serve more than 2 million customers each week. The company is a subsidiary of The Kroger Co., one of the nation’s largest grocery retailers, based in Cincinnati, Ohio.
 
Foods Co. core values of Honesty, Respect, Integrity, Diversity, Inclusion and Safety frame our work and decisions daily. At Foods Co., we value our diversity and constantly strive to reflect this characteristic in our work force, the companies we do business with and the Customers we serve. Foods Co offers a variety of positions in our retail store locations. We offer competitive pay, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our associates receive continual training and development to help achieve success within their roles.

Foods

Maintenance Manager 1st Shift

The Project Manager, Supply Chain Operations leads the planning, execution, and delivery of cross-functional Procurement and Strategic Sourcing initiatives, ensuring projects stay on scope, on schedule, and aligned with departmental priorities. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care.

Midwest Physicians Administrative Services dba Duly Health and Care

Project Manager, Supply Chain Operations

FULL_TIME

Lead pre-shift meetings and participate in line, temperature and cooler checks; oversee all closing manager duties including counting down the safe, reviewing labor sheets and preparing nightly numbers email. Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.

Beatrix

Restaurant Manager

[AW]-iCims

5109 - Assistant Store Manager PT

6423 - Assistant Store Manager PT

5152 - Assistant Store Manager FT

Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

American Airlines Mexico

Customer Service Manager, Airport Customer Operations (Ramp) (Chicago, IL, US)

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. The Casino Operations Assistant Shift Manager is responsible for supervising staff and assiting wiht the overall daily management of a designated shift in the Casino Operations department.

Hollywood Casino Aurora

Casino Operations Assistant Shift Manager- Table Games

We’re looking for someone who brings: Minimum of 2–3 years of formal management or supervisory experience, including direct responsibility for leading teams, ideally in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants. Comfortable using technology and operational systems , with basic proficiency in Microsoft Office, POS platforms, scheduling tools, and reporting dashboards; quick to learn and apply new systems in daily operations.

Shift Manager Jobs in Downers Grove, IL

Track Manager - ServiceNow, IT Service Management HCL Technologies Ltd

8511 - Assistant Store Manager FT Hat World Inc.

5463 - Assistant Store Manager FT Hat World Inc.

Manager - Operations (3rd Shift) WESCO International Inc

Manager, Growth Unit TreeHouse Foods

Restaurant Shift Manager Shake Shack

Account Manager, College Sales Macmillan

Product Manager ITW

8118 - Assistant Store Manager PT Hat World Inc.

6739 - Assistant Store Manager PT Hat World Inc.

Assistant Store Manager O'Reilly Auto Parts

Maintenance Manager 1st Shift Foods

Project Manager, Supply Chain Operations Midwest Physicians Administrative Services dba Duly Health and Care

Restaurant Manager Beatrix

5109 - Assistant Store Manager PT Hat World Inc.

6423 - Assistant Store Manager PT Hat World Inc.

5152 - Assistant Store Manager FT Hat World Inc.

Customer Service Manager, Airport Customer Operations (Ramp) (Chicago, IL, US) American Airlines Mexico

Casino Operations Assistant Shift Manager- Table Games Hollywood Casino Aurora

Operations Manager Sky Zone

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