NewOperations Manager MV TransportationOperations ManagerModesto, CA$90,000–$104,000Minimum of three years of recent (within the past five years) direct successful experience in an Operations/Assistant General Manager capacity managing a transit property/operation of paratransit services. Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.
NewNurse Manager II, Emergency Kaiser PermanenteNurse Manager II, EmergencyModesto, CA$239,000Manages improvements to operations and technology processes by: leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; collaborating with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
NewDistrict Sales Manager NucorDistrict Sales ManagerLathrop, CA$74,371–$109,880 / yearThe primary role of the District Sales Manager is to lead sales and marketing efforts and support Nucor Rebar Fabrication's customers. Establish annual sales plans for the assigned region/market, by working with the Regional Sales Manager and Sales Manager.
NewGeneral Manager MV TransportationGeneral ManagerModesto, CA$100,000–$115,000Responsibilities: MV Transportation is seeking a General Manager with experience managing fixed route, paratransit, and microtransit services who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of scheduling software.
NewMaintenance Manager MV TransportationMaintenance ManagerModesto, CA$85,000–$100,000Must have a minimum of three or more years of recent (within the past five years) direct successful experience in a Maintenance/Assistant General Manager capacity managing a fixed-cost transit property/operation with an alternative fuel fleet. Responsibilities: MV Transportation is seeking a Maintenance Manager who will be a dynamic, multi-task oriented senior professional to manage all day-to-day maintenance aspects of this fixed route bus operation.
staff - Registered Nurse (RN) - Manager, ICU - Intensive Care Unit - $47-73 per hour Tenet North Calstaff - Registered Nurse (RN) - Manager, ICU - Intensive Care Unit - $47-73 per hourManteca, CA$47–$73 / hourThe Critical Care Shift Manager (Registered Nurse) is responsible and accountable for the delivery of skilled, high quality patient care; for assisting in planning, organizing, implementing and evaluating nursing practice in accordance with the Mission of Doctors Hospital and Critical Care Services. He/she demonstrates a high degree of critical thinking, technical skill, initiative, integrity, accuracy and compassionate nursing care in an interdisciplinary practice.
NewCommercial Route Manager Sprague Pest SolutionsCommercial Route ManagerMODESTO, CA$21–$26 / hourThis position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems.
NewAssistant Nurse Manager, Operating Room - PACU Kaiser PermanenteAssistant Nurse Manager, Operating Room - PACUModesto, CA$174,400Supervises improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalates as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects. Associates degree or higher in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
Newstaff - Registered Nurse (RN) - Manager, Behavioral Health - $54-86 per hour Tenet North Calstaff - Registered Nurse (RN) - Manager, Behavioral Health - $54-86 per hourModesto, CA$54–$86 / hourRegularly exposed to the risk of contagious and blood borne diseases, subject to varying and unpredictable situations, exposure to unpleasant elements (accidents, injuries, illness), emergency and crisis situations, subject to irregular hours, occasional pressure due to multiple calls and inquiries, occasional exposure to radiation hazards, radioactive substances, and biohazards. Assesses staff need for the unit, collaborates with the staffing coordinator, Nurse Director, and Administrative Nursing Supervisor to ensure patients needs are met.
staff - Registered Nurse (RN) - Manager, Cardiology - $62-100 per hour Tenet North Calstaff - Registered Nurse (RN) - Manager, Cardiology - $62-100 per hourModesto, CA$62–$100 / hourAssesses staff need for the unit, collaborates with the staffing coordinator, Nurse Director, and Administrative Nursing Supervisor to ensure patients needs are met. Reporting to the Cardiology Manager, the Shift Manager utilizes the nursing process and organizational/leadership skills to coordinate services of staff to patients during the designated shift.
Project Manager-Lathrop NucorProject Manager-LathropLathrop, CA$66,000–$125,000 / yearOrganizing, Planning, Prioritizing Work and Coordinating Information - Developing specific goals and plans for prioritizing, organizing, sending, receiving, and accomplishing individual work and/or the work of the team, from all relevant sources. Building & Construction – Knowledge of materials, methods and tools involved in the construction or repair of buildings or other structures; general business knowledge and an understanding of how Nucor makes money.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritManteca, CA$18.90–$19.15 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sModesto, CA$18.90–$19.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerModesto, CA$20.90–$21.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sModesto, CA$23.90–$24.15 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritManteca, CA$21.90–$22.15 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Hospice Clinical Patient Care Manager (RN)-Lathrop, CA Vitas HealthcareHospice Clinical Patient Care Manager (RN)-Lathrop, CALathrop, CAJob Description The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team’s patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Our video about the Employee Promise features our staff, whose firsthand experience offers useful insight into the five key areas that define VITAS culture: Purpose: A mission-driven and fulfilling career caring for patients with advanced illness.
Operations Supervisor - Warehouse (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Warehouse (Supply Chain/Logistics)MANTECA, CAProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
NewReefer Fleet Mechanic US Foods, Inc.Reefer Fleet MechanicWestley, CA$45–$47Troubleshoot, diagnose, rebuild, replace and complete all required repairs on diesel reefer equipment (THERMO KING & CARRIER TRAILER REFRIGERATION SYSTEMS, Reefer Microprocessors, etc.). Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).
Assistant Services Manager Ulta Beauty IncAssistant Services ManagerModesto, CAThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label.
PATIENT FOOD SERVICES MANAGER Compass Group North AmericaPATIENT FOOD SERVICES MANAGERRiverbank, CA$78,000–$90,000 / yearMorrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
Senior Patient Services Manager I -Dietitian Required Compass Group USA IncSenior Patient Services Manager I -Dietitian RequiredModesto, CA$80,000–$95,000 / yearThe company has earned significant recognition, including being named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine's Top 125 Organizations list for six straight years. Compass Group employs over 3,000 RDNs across the United States, making us one of the nation's largest employers of Dietitians in a variety of settings: Hospitals and healthcare systems.
Customer Service Manager (Building Materials) All Kingspan and Affiliate CompaniesCustomer Service Manager (Building Materials)Modesto, CaliforniaKingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. Through the utilization of experience and effective leadership techniques, the ideal candidate will optimize tools and processes to support the team in delivering results and ultimately raise the level of customer satisfaction through elevated levels of service across the team.
Patient Food Services Manager Compass Group USA IncPatient Food Services ManagerRiverbank, CA$78,000–$90,000 / yearMorrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
Ford Service Manager Razzari Auto CenterFord Service ManagerMerced, CaliforniaIf you're a proven leader with a passion for developing high-performing teams, delivering exceptional customer experiences, and driving operational excellence, we'd love to meet you. Razzari Ford is seeking an experienced, motivated, and customer-focused Service Manager to lead our award-winning service department.
CDJR Service Manager Razzari Auto CenterCDJR Service ManagerMerced, CaliforniaWe are seeking a proven leader with a strong background in automotive service management who is passionate about building successful teams, delivering outstanding customer satisfaction, and achieving exceptional business results. If you're an experienced automotive leader who is passionate about developing people, delivering exceptional customer experiences, and driving department performance, we invite you to apply today.
Retail Account Manager (Ram) - NRS & Retail Services IDT CorporationRetail Account Manager (Ram) - NRS & Retail ServicesModesto, CAOur flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
Retail Account Manager (RAM) – NRS & Retail Services IDT CorporationRetail Account Manager (RAM) – NRS & Retail ServicesModesto, CAYou will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
BUILDING MATERIALS CUSTOMER SERVICE MANAGER Kingspan Group PlcBUILDING MATERIALS CUSTOMER SERVICE MANAGERModesto, CAKingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. Through the utilization of experience and effective leadership techniques, the ideal candidate will optimize tools and processes to support the team in delivering results and ultimately raise the level of customer satisfaction through elevated levels of service across the team.
Behavioral Health & Recovery Services Program Manager Merced County, CABehavioral Health & Recovery Services Program ManagerMerced, CA$105,372.80–$128,169.60 / yearLicenses: Must possess and maintain a license in good standing from the State of California as a Licensed Clinical Social Worker (LCSW), a Licensed Marriage Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), Clinical Psychologist, or Registered Nurse (RN). 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).
Automotive Service Advisor / Assistant Manager Razzari Auto CenterAutomotive Service Advisor / Assistant ManagerMerced, CaliforniaWe are a well-established, family-owned, multi-franchise automotive dealer group representing Ford, Nissan, Chrysler, Dodge, Jeep, and Ram, seeking a Service Advisor/ Assistant Manager to join our dynamic team. This is a leadership role for someone with a proven track record in automotive dealership service operations and a deep understanding of key performance indicators (KPIs), service benchmarks, and operational excellence .
Service Center Manager Henley VIOCService Center ManagerRiverbank, CaliforniaFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
Homeowner Service Manager (Homebuilder Warranty) Hovnanian Enterprises IncHomeowner Service Manager (Homebuilder Warranty)Manteca, CAIt's the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish.
Restaurant Manager - Full Service - Modesto, CA HHB Restaurant RecruitingRestaurant Manager - Full Service - Modesto, CAModesto, CaliforniaAs a Restaurant Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Restaurant General Manager - Quick Service - Lathrop, CA HHB Restaurant RecruitingRestaurant General Manager - Quick Service - Lathrop, CALathrop, CaliforniaAs a Restaurant General Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Homeowner Service Manager K. Hovnanian CompaniesHomeowner Service ManagerManteca, CAIt's the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish.
Associate Manager, Semi Service Tesla IncAssociate Manager, Semi ServiceLathrop, CA$97,200–$145,800 / yearProven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. The ideal candidate will constantly identify opportunities to increase product value, make the business more efficient and enhance the customerexperience for commercial fleets.
Service Center Manager Valvoline IncService Center ManagerRiverbank, CAFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
NewStore Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Manteca, CA$55,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerModesto, CATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Operations Manager Microbac Laboratories IncOperations ManagerTurlock, CAMicrobac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!
NewOperations Manager Ulta Beauty IncOperations ManagerModesto, CAThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
Operations Manager Transdev North America IncOperations ManagerModesto, CAThe Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. Analyze operational data to identify trends and areas for improvement to optimize routes and enhance the customer experience.
Restaurant & Operations Manager Lucky Strike Entertainment CorpRestaurant & Operations ManagerManteca, CA$26–$30 / hourWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
Operations Manager United RentalsOperations ManagerTurlock, California$75,285–$108,415 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family.
T-Mobile Retail Store and Operations Manager Exclusive WirelessT-Mobile Retail Store and Operations ManagerPatterson, California$41,000Full timeAs a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
Restaurant & Operations Manager Lucky StrikeRestaurant & Operations ManagerManteca, California$26–$30 / hourWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. Overview: The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
NewOperations Manager Ulta Beauty, Inc.Operations ManagerModesto, CaliforniaFull timeThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
Automotive Store Manager Midas MantecaAutomotive Store ManagerMANTECA, CAAs a Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees. The ideal candidate for this position has three years of automotive experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
District Manager Organics & Agriculture Waste Management IncDistrict Manager Organics & AgricultureLathrop, CA$109,000–$120,000 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.