Technical Services Manager The Garland Company, Inc.Technical Services ManagerCleveland, OH$50,000ā$70,000 / yearFull timeas a primary technical resource to ensure the successful execution of complex roofing and. The Technical Services Manager is responsible for providing expert technical and.
Field Services Manager NEO Medical ServicesField Services ManagerHighland Heights, Ohio$50,000ā$50,000div> Ideally this position would be the best fit for someone who is well versed in DOT Drug and Alcohol collections and the 49 CFR Part 40 regulations and protocols, but we would be happy to train the right candidate who can juggle managerial tasks/manage the field personal and master DOT regulations (49 CFR Part 40). About the Role:We are a mobile medical data collection company seeking a Field Services Manager to oversee all field operations for a team of field technicians.
Dining Services Manager in Training Healthcare Services Group IncDining Services Manager in TrainingSTRONGSVILLE, OHp>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf. Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
Commercial Services Manager Huntington Bancshares IncCommercial Services ManagerCleveland, OHli>Serves as back-up to senior Services manager and participates in management team; assists with resource planning, project management, training and documentation for the group; drives and manages the processes and resources utilized by the team and the quality of team results. Duties and Responsibilities: Provides leadership, oversight, and day-to-day management of teams performance through utilization of available reporting and extensive knowledge of Commercial products and verticals; making decisions to ensure policies and procedures are being followed consistently and accurately.
Environmental Services / Custodial Operations Manager 2 Sodexo SAEnvironmental Services / Custodial Operations Manager 2Cleveland, OHul>drive client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
Environmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingSTRONGSVILLE, OHp>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf. Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility.
Environmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingSTRONGSVILLE, OhioOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Benefits Link: Click here for more benefits information.
Commercial Services Manager Huntington National BankCommercial Services ManagerCleveland, Ohioli>Serves as back-up to senior Services manager and participates in management team; assists with resource planning, project management, training and documentation for the group; drives and manages the processes and resources utilized by the team and the quality of team results. Provides leadership, oversight, and day-to-day management of teams performance through utilization of available reporting and extensive knowledge of Commercial products and verticals; making decisions to ensure policies and procedures are being followed consistently and accurately.
Night Shift- Clinical Services Manager RN Brookdale Senior Living IncNight Shift- Clinical Services Manager RNWestlake, OHli>Attends regularly conducted staff meetings as scheduled by the Director, Clinical Services/Nurse Manager and participates regularly in continuing education in-service programs. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Plumbing Services Manager Liquid Environmental SolutionsPlumbing Services ManagerEastlake, OHThis role oversees the development of service agreements for both new and existing customers, provides ongoing coaching and leadership to team members, and is accountable for performance management, including addressing performance concerns and administering disciplinary actions as needed. The Plumbing Services Manager is also responsible for leading and developing a team of plumbers, including apprentices and journeymen, while driving overall team performance and service delivery.
PUBLIC SERVICES MANAGER II - HARVARD-LEE Cleveland Public LibraryPUBLIC SERVICES MANAGER II - HARVARD-LEECleveland, OHFull timep style="background-color:rgb( 255 , 255 , 255 );font-size:11pt;line-height:150%;margin:0pt">ESSENTIAL DUTIES AND RESPONSIBILITIES: Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to: Plan and manage the day-to-day operations of a Library branch. JOB REQUIREMENTS: Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field.
Dining Services Manager Brookdale Senior Living IncDining Services ManagerMentor, OHli>Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Associate Manager, Clinical Health Services - Promoting Active Connections CVS Health CorpAssociate Manager, Clinical Health Services - Promoting Active ConnectionsOH$80,340ā$173,040 / yearThe Associate Manager, Clinical Health Services -Promoting Active Connections (PAC) is responsible for leading and overseeing Care Management Associates (CMAs) in the outreach and engagement of OhioRISE members. Demonstrated ability to motivate and inspire teams to meet performance metrics through clear expectations, regular coaching, accountability structures, and data driven performance oversight.
Senior Product Manager, Commercial Loan Services Huntington Bancshares IncSenior Product Manager, Commercial Loan ServicesCleveland, OHThis role serves as the voice of CLS at the most senior levels of Operations and the Line of Business, advocating for technology investment, articulating a compelling futureāstate vision for a modern operational platform, and ensuring operational needs are embedded into enterprise platforms and strategies. ⢠Define and deliver the targetāstate operating and technology vision for Commercial Loan Services, covering: ⢠Loan boarding and servicing ⢠Collateral boarding and monitoring (liens, taxes, insurance) ⢠Payments, advances, and servicing events ⢠Exceptions, research, and client inquiry support.
Area Manager Janitorial Services ABM Industries IncArea Manager Janitorial ServicesCleveland, OHWith over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
Guest Services Manager, Tinkham Veale Center Case Western Reserve UniversityGuest Services Manager, Tinkham Veale CenterCleveland, OHMake sure all reservations in the Event Management System (EMS) have full details with regards to setup needs, equipment, audio/visual requests, catering, parking, and additional services. Ensure a safe, clean, well-maintained, and healthy space for guests and address or appropriately escalate inappropriate or unsafe issues immediately.
Parts Manager - Service Manager - Service Advisor The Reynolds and Reynolds CompanyParts Manager - Service Manager - Service AdvisorCleveland, OHRemoteYou will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. As a Parts Manager - Service Manager - Service Advisor your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable.
NewQI Field Services Manager SevitaQI Field Services ManagerOHp>Maybe you would like to consider the Categories below : 90af65ac2f1942bd8278a6ea27974184. QI Field Services Manager job in OH, US | Quality jobs at Sevita.
Service Manager WEISS North America, Inc.Service ManagerWilloughby, Ohio$65,000ā$85,000div>Pay Range: $65,000 - $85,000 Job Responsibilities:Provide exceptional service and customer support during field visits by addressing technical issues, ensuring proper equipment function, and delivering a positive customer experience. Desired Skills & Experience:Associate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Technology, or a related technical field or equivalent hands-on experience in field service/technical support.
NewService Manager - Mentor Honeygrow LLCService Manager - MentorMentor, OH$17.25ā$18.50 / hourPart timeli>Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
NewService Manager - Strongsville Honeygrow LLCService Manager - StrongsvilleStrongsville, OH$17.25ā$18.50 / hourPart timeli>Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
Service Operations Manager Schindler Holding LtdService Operations ManagerCleveland, OHp>The Service Operations Manager should provide management of company's activities and functions relating to the ongoing repair, maintenance and retention of all products existing within our portfolio as well as partnering as necessary with the General Manager - Service to support any acquisition and recovery efforts for units outside our portfolio within an assigned geographic span. Responsible for managing, mentoring and leading a team of Field Superintendents and Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the service team to meet required financial targets/metrics and performance KPIs.
NewService Manager Conrad's Tire Express and Total Car CareService ManagerHudson, OHAcross all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Louis, MO as a family-owned complete auto care provider-and Conrad's Tire Express & Total Car Care, founded in 1969 in Cleveland, OH.
Service Manager - Broadview Heights Honeygrow LLCService Manager - Broadview HeightsBroadview Heights, OH$17.25ā$18.50 / hourPart timeComplete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow.
Service Manager Hall's Culligan WaterService ManagerCleveland, Ohiop>As the premium provider of drinking water and water treatment services for the greater part of a century, Hallās Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service. Operate effectively within a P&L (Profit and Loss) framework by understanding key financial drivers, managing service costs, and supporting overall profitability goals.
NewFood Service Assistant Manager CrossAmerica Partners LPFood Service Assistant ManagerBeachwood, OHp>Position Description: The Food Service Assistant Manager will assist in overseeing food preparation, team management, inventory control, and customer service to ensure the smooth and efficient operation of the food service area. Wildcat LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual''s known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersTwinsburg, OHTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
NewService Manager Texas Roadhouse Holdings LLCService ManagerCleveland, OHAs a Service Manager your responsibilities would include:* Driving sales, steps of service, and guest satisfaction* In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times* Providing or directing all Front of House training* Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline* Managing liquor orders and controlling liquor costs* Enforcing applicable liquor laws and Responsible Alcohol Service guidelines* Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones* Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.* Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant* Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff* Understanding, managing, and practicing safe food handling proceduresAt Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Service Manager CCM RentalService ManagerChardon, OH$40,000ā$60,000Each location has a complete selection of construction and heavy equipment, lawn and garden tools, hand tools and party rentals for graduations, weddings and more. For over 53 years CCM Rental has proudly served the Northeast Ohio community with all your equipment rental and party rental needs.
Service Manager Conrad's Tire Service IncService ManagerBrook Park, OHp>ROLES AND RESPONSIBILITIES: Partners closely with Store Manager to interview, select and train all service technicians utilizing their technical expertise on ensuring knowledge, skills and experiences align with the needs of the business and role definitions. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair.
Group Mgr Truck Service TravelCenters of America IncGroup Mgr Truck ServiceWestlake, OHul>High School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or a related industry. The Group Manager partners closely with Truck Service Operations Managers to drive customer satisfaction, safety, and profitability, while fostering a culture of accountability, development, and continuous improvement.
Assistant Service Manager Conrad's Tire Service IncAssistant Service ManagerRocky River, OHAcross all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. The Assistant Service Manager is responsible for coordinating the activities of technicians performing maintenance and repairs on cars, trucks, SUVs, and other vehicles.
Customer Service Manager Martin Marietta Materials IncCustomer Service ManagerCleveland, OH$100,000ā$130,000 / yearp>In addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.
Senior Client Service Manager - Commerical Lines GallagherSenior Client Service Manager - Commerical LinesRichfield, OhioThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact: Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
Customer Service Manager Cooperidge Consulting FirmCustomer Service ManagerMentor, Ohioli>Team Leadership: Manage and mentor a team of Sales Representatives and Senior Sales Representatives through active coaching and performance feedback. To ensure total success, you will spend your initial three months immersed in the "Sales Rep" function to master our proprietary systems and operational cadence before transitioning into full management of the department.
Service Manager: Le Burger Harbor Bay HospitalityService Manager: Le BurgerCleveland, OH$55,000ā$65,000They ensure guests enjoy unexpected and remarkable experiences, drive positive financial results, cultivate a positive culture for team members, and supports the development and leadership of the team. Our original Minneapolis location brings that idea to life as a fast-casual restaurant ā bright, playful, and family-friendly āserving fine-dining quality burgers and the best fries in town with counter-service ease.
Restaurant Service Manager Red Robin Gourmet Burgers IncRestaurant Service ManagerOH$50,000ā$61,000 / yearWe love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence.
Field Service Manager Daniels Sharpsmart IncField Service ManagerCleveland, OHp>We're looking for a Field Service Manager who's passionate about leading teams, solving operational challenges, and delivering exceptional service to hospital partners across the greater Pittsburgh area. You'll play a key role in ensuring our service model runs smoothly, safely, and efficiently-supporting frontline staff and improving patient environments.
Catering & Premium Service Manager - Huntington Bank Field AramarkCatering & Premium Service Manager - Huntington Bank FieldCleveland, OH$60,000ā$70,000 / yearLearn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteOHRemote$100,000ā$110,000 / yearp>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
CAS Clinical Service Mgr Medtronic PlcCAS Clinical Service MgrOhio, OHRemotep>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Service Manager, Dealership CarvanaService Manager, DealershipCleveland, OHp>The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. Partner with Parts Manager to improve workflow, reduce cycle times, and maximize shop and parts department throughput.
Service Manager Texas RoadhouseService ManagerWilloughby, Ohioli>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
District Parts/Service Manager (COL-D1-Cleveland area) Subaru of America, Inc.District Parts/Service Manager (COL-D1-Cleveland area)Cleveland, OHFull timeAchieves district parts and accessory sales objectives, developing profitable parts and service operations, effective warranty processes, and developing the Retailers non-technical staff. Attends and passes all SOA web-based non-technical training (WBT) courses and instructor-led new technology training (NTT) courses and 900 Series new model update training.
Automotive Service Manager City Tire ProsAutomotive Service ManagerSolon, Ohiodiv>Job SummaryThe Service Manager is responsible for the management of tire, lubrication and mechanical repair for customer vehicles; Leading and Managing the flow of service work through the service department ensuring quality repairs are completed. Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.NewCustomer Service Manager _ Inertial Aerospace HEICO CorpCustomer Service Manager _ Inertial AerospaceHighland Heights, OHWith decades of aviation industry experience, Inertial Aerospace is a recognized leader in inertial navigation and avionics equipment repair. Inertial Aerospace, a HEICO company (NYSE: HEI), is hiring a full-time Customer Service Manager at our Highland Heights, OH facility.DENTAL HEALTH SERVICE MANAGER (NEW) Northeast Ohio Neighborhood Health Services IncDENTAL HEALTH SERVICE MANAGER (NEW)Cleveland, OHp>General Duties Under the direction of the Dental Director, the Dental Health Service Manager provides and coordinates administrative and operational support for Dental Health Services. Minimum of three 3 years experience in Dental Practice Management or business administrative skills.Customer Service Manager Famous SupplyCustomer Service ManagerChagrin Falls, Ohiop>Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement.Customer Service Manager - CLE Airport PrimeFlight Aviation Services IncCustomer Service Manager - CLE AirportCleveland, OHli>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.Service Manager, Dealership Carvana CoService Manager, DealershipCleveland, OHp>The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. Partner with Parts Manager to improve workflow, reduce cycle times, and maximize shop and parts department throughput.12345Similar Job SearchesArea Manager JobsAssistant Manager JobsDepartment Manager JobsDepartment Supervisor JobsField Manager JobsGeneral Manager JobsGroup Leader JobsOperations Lead JobsOperations Manager JobsOperations Supervisor Jobs
NewCustomer Service Manager _ Inertial Aerospace HEICO CorpCustomer Service Manager _ Inertial AerospaceHighland Heights, OHWith decades of aviation industry experience, Inertial Aerospace is a recognized leader in inertial navigation and avionics equipment repair. Inertial Aerospace, a HEICO company (NYSE: HEI), is hiring a full-time Customer Service Manager at our Highland Heights, OH facility.
DENTAL HEALTH SERVICE MANAGER (NEW) Northeast Ohio Neighborhood Health Services IncDENTAL HEALTH SERVICE MANAGER (NEW)Cleveland, OHp>General Duties Under the direction of the Dental Director, the Dental Health Service Manager provides and coordinates administrative and operational support for Dental Health Services. Minimum of three 3 years experience in Dental Practice Management or business administrative skills.
Customer Service Manager Famous SupplyCustomer Service ManagerChagrin Falls, Ohiop>Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement.
Customer Service Manager - CLE Airport PrimeFlight Aviation Services IncCustomer Service Manager - CLE AirportCleveland, OHli>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Service Manager, Dealership Carvana CoService Manager, DealershipCleveland, OHp>The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. Partner with Parts Manager to improve workflow, reduce cycle times, and maximize shop and parts department throughput.