Call Center Operations Manager - Kingsport & Blountville, TN ACTCall Center Operations Manager - Kingsport & Blountville, TNBlountville, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Any non-essential functions are assumed to be included in "other related duties as assigned": Monitors associates real-time productivity to achieve production and revenue goals.
Call Center Operations Manager - Healthcare - Fairview, TN ACTCall Center Operations Manager - Healthcare - Fairview, TNJohnson City, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Any non-essential functions are assumed to be included in "other related duties as assigned": Monitors associates real-time productivity to achieve production and revenue goals.
General Manager Zaxby'sGeneral ManagerBristol, TNGeneral Managers are responsible for providing guidance and leadership to their team to create a positive culture, maintain high team morale, and encourage all team members to strive for excellence. The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class.
Case Manager I Volunteers of America Mid-StatesCase Manager IJohnson City, TNFull timeThe goal of the SSVF Case Manager is to assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to maintain long-term housing stability and self-sufficiency. Provide/refer for supportive services to participants, including personal financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, child care, and housing counseling.
HOURLY RESTAURANT MANAGER @ BOJANGLES Exit 7 Brisol VA Trigg Enterprises LLCHOURLY RESTAURANT MANAGER @ BOJANGLES Exit 7 Brisol VABristol, TN$16–$18 / hourCompetitive Hourly Pay Performance Bonus Opportunities Medical, Dental & Vision Insurance (Full-Time) Paid Vacation after one year Flexible Scheduling 100% Meal Discount while working Family Meal Discounts Leadership Development & Career Advancement Select Holiday Closures A culture built on trust, teamwork, and servant leadership Our Leadership Philosophy Every leader at Trigg Enterprises is expected to RISE. What You'll Do As a Hourly Restaurant Manager, you'll partner with the General Manager to lead daily operations while developing a high-performing team that delivers exceptional food, outstanding service, and genuine Southern Hospitality.
Hourly Restaurant Manager @ BOJANGLES JONESBOROUGH TN Trigg Enterprises LLCHourly Restaurant Manager @ BOJANGLES JONESBOROUGH TNJonesborough, TN$16–$18 / hourCompetitive Hourly Pay Performance Bonus Opportunities Medical, Dental & Vision Insurance (Full-Time) Paid Vacation after one year Flexible Scheduling 100% Meal Discount while working Family Meal Discounts Leadership Development & Career Advancement Select Holiday Closures A culture built on trust, teamwork, and servant leadership Our Leadership Philosophy Every leader at Trigg Enterprises is expected to RISE. What You'll Do As a Hourly Restaurant Manager, you'll partner with the General Manager to lead daily operations while developing a high-performing team that delivers exceptional food, outstanding service, and genuine Southern Hospitality.
NewAssistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerJohnson City, TNPlans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store.
Housing Case Manager 1 Volunteers of America Mid-StatesHousing Case Manager 1Johnson City, TN$34,000–$35,000 / yearFull timePOSITION TITLE: Housing Case Manager I LOCATION: Johnson City, TN STATUS : Full Time, Salary, Exempt PROGRAM: VOA Honor REPORTS TO : Program Director INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. The position is responsible for navigating the multiple vulnerabilities of Veterans experiencing homelessness, in the pursuit of housing stability by building relationships with landlords, communicating to and advocating for participants, and assisting participants in obtaining legal aid to remove barriers to gaining and sustaining housing.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sBristol, TN$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sKingsport, TN$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritBristol, VA$20.50–$20.75 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritKingsport, TN$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerKingsport, TN$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewPlant Human Resources Manager Clayens US LLCPlant Human Resources ManagerGreeneville, TNServe as the primary Human Resources partner to employees, supervisors, and plant leadership by providing guidance on HR policies, procedures, employee relations, and workforce matters. Proficiency with Human Resources Information Systems (HRIS), applicant tracking systems, payroll systems, and Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
Dining Services Manager in Training Healthcare Services Group IncDining Services Manager in TrainingElizabethton, TNMust obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Dining Services - Manager in Training Healthcare Services Group, Inc.Dining Services - Manager in TrainingELIZABETHTON, TennesseeMust obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP ( where required by state regulations ) certifications during the development program. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
NewEnvironmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingJOHNSON CITY, TennesseeOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
Environmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingJOHNSON CITY, TNJoin Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Technical Services Manager Fuchs SETechnical Services ManagerGreeneville, TNRemote$95,000–$100,000 / yearWe provide high quality lubricants and services to a wide range of industries such as automotive, appliance, aerospace manufacturers, pharmaceuticals, transportation, food and beverage, mining, and energy. The organization is constantly developing new technology to meet the ever-changing demands of modern industry and we are recognized for providing world-class technical support to our strong customer base.
T&WM Technical Services Unit Mgr. BWXTT&WM Technical Services Unit Mgr.Erwin, TN$114,000–$180,000 / yearA U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. Cultivate and maintain technical reloationship with off-site facilities/customers/vendors such as NNSS, WCS, BPMI, state agencies, NOG, Perma-Fix, Westinghouse, BWXT, Energy Solutions and others as required.
Automotive Service Manager Bristol HondaAutomotive Service ManagerJohnson City, TennesseeA successful and rapidly growing luxury automotive organization is seeking an experienced Service Manager to lead one of its premier service operations. This is more than a job—it's an opportunity to join a forward-thinking organization that is investing heavily in its future and looking for a proven leader to grow with us.
NewService Manager RNR Tire ExpressService ManagerJohnson City, TNFull timeThey will be directly involved with Instructing, coaching training and managing shop techs, to consistently ensure procedures are being followed while maintaining a clean and safe work environment. Reviewing and maintaining proper Shop Monkey (our digital shop management software) procedures and ensuring shop tech are documenting all required fields within Shop Monkey.
Restaurant Service Manager PerkinsRestaurant Service ManagerKingsport, TennesseeWith its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. EXPERIENCE REQUIRED: 1 – 2 years’ managerial experience preferred, preferably in the food service industry Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job.
Project Manager, Information Technology Services [225600] East Tennessee State UniversityProject Manager, Information Technology Services [225600]Johnson City, TNWorks with the Director of Enterprise Projects and Access Management to establish Project Management policies, procedures, and protocols; works collaboratively with all ITS groups to ensure projects are approached with the appropriate amount of research, planning, implementation, reporting, analysis, and revision; ensures that projects are completed within defined scope, targeted schedule and cost; performs all other duties as assigned. Works collaboratively with ITS leaders to ensure project management services and established methodologies are meetings their needs and the needs of the campus, with a key focus on contributing to the improvement of the user experience and customer service.
Restaurant Service Manager Perkins - Northcott HospitalityRestaurant Service ManagerKingsport, TNFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerBristol, TNTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Call Center Operations Manager - Kingsport & Blountville, TN Advanced Call Center TechnologiesCall Center Operations Manager - Kingsport & Blountville, TNKingsport, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Reports To: Site DirectorDepartment: OperationsFLSA Status: ExemptAdvanced Call Center Technologies is now seeking an experienced call center Operations Manager to join our team!
Call Center Operations Manager - Healthcare - Fairview, TN Advanced Call Center TechnologiesCall Center Operations Manager - Healthcare - Fairview, TNJohnson City, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Reports To: Site DirectorDepartment: OperationsFLSA Status: ExemptAdvanced Call Center Technologies is now seeking an experienced call center Operations Manager to join our team!
Call Center Operations Manager - Kingsport, TN - Internal ADVANCED CALL CENTER TECHNOLOGIES, LLCCall Center Operations Manager - Kingsport, TN - InternalKingsport, TNVP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales or collections services to meet company and client productivity, quality and revenue objectives for one of our Account Services Client. Any non-essential functions are assumed to be included in "other related duties as assigned": Monitors associates real-time productivity to achieve production and revenue goals.
Operations Manager Ulta Beauty IncOperations ManagerJohnson City, TNThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Kingsport, TN Compass Group North AmericaHOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Kingsport, TNKingsport, TN$50,000–$55,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Johnson City, TN Compass Group North AmericaHOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Johnson City, TNJohnson City, TN$50,000–$52,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerJohnson City, TN$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Field Operations Manager Ferguson Enterprises IncField Operations ManagerJohnson City, TN$4,325–$8,008.34Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
Operations Support Group Manager Senior Vice President Citigroup IncOperations Support Group Manager Senior Vice PresidentJohnson City, TN$123,440–$185,160 / yearIn this role, you will be responsible for the comprehensive oversight of the SCRA Operations team, ensuring strict adherence to SCRA policies and regulations, driving operational efficiency, managing risk, and enhancing the technology platforms that support Citi's military servicing operations. The ideal candidate is a results-oriented leader with a strong background in operations management, team development, and a deep understanding of SCRA, with the opportunity to own a critical compliance-driven operation at one of the world's leading financial institutions.
Store Manager Blufox Mobile- Johnson City Blufox MobileStore Manager Blufox Mobile- Johnson CityJohnson City, TNRetail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching . This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Store Manager Blufox Mobile - Greeneville Blufox MobileStore Manager Blufox Mobile - GreenevilleGreeneville, TNRetail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching . This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Operations Manager Ulta Beauty, Inc.Operations ManagerJohnson City, TennesseeFull timeThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Housekeeping Operations Manager, 2Nd Shift, Kingsport, TN Compass Group USA IncHousekeeping Operations Manager, 2Nd Shift, Kingsport, TNKingsport, TN$50,000–$55,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
NAR Marine Operations Manager Eastman Chemical CoNAR Marine Operations ManagerKingsport, TNThe companys innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. The position partners closely with Supply Chain, Procurement, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (35 year) strategy.
Experience Manager Ulta Beauty IncExperience ManagerKingsport, TNduring shift\n Continuous coordination and manipulation of objects during shift\n Frequent use of a computer, telephonic devices, and related office supplies\n \nIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.\n \nThe pay range for this position is $33.00 - $40.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. \n \nPRINCIPAL DUTIES & RESPONSIBILITIES ( Essential Job Functions)\n \nThe EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):\n \nPerformance\n\n Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
NewManager, Operations Tennessee OncologyManager, OperationsJohnson City, TennesseeEstablished 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Excellent written and verbal communication skills with the ability to effectively communicate and establish collaborative relationships with physicians, patients, clinical and administrative staff, and the public.
Operations Manager CRH PlcOperations ManagerTNAward-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. Monitors production metrics, responds to and resolves problems, and recommends process improvements, new technologies, and methods to maximize operational efficiency.
Manager of 24/7 & Customer Support Operations GridCAREManager of 24/7 & Customer Support OperationsJohnson City, Tennessee$120,000–$180,000 / yearWhile leading tech companies invest billions in speculative, long-term solutions that may take decades to arrive, GridCARE’s pioneering physics-based generative AI platform unlocks gigawatts of hidden capacity in today’s electric grid — enabling hyperscalers, data center developers, and utilities to power AI infrastructure years sooner than conventional approaches and without costly upgrades. Success in this role requires high attention to detail, excellent presentation and communication skills, sound judgment in ambiguous or high-pressure situations, and strong people management skills including the ability to manage a shift-based workforce fairly and effectively.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeJohnson City, TNAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Food Production Manager The Fresh Market, Inc.Food Production ManagerJohnson City, TNBecause you will be working with your team members and product continuously throughout the early morning, this is a fast-paced position that requires efficiency and effectiveness, and a passion for excellence to drive results. Provide team members through The Fresh Market Academy, including “on-the-job” and online training, to provide excellent guest service safely and securely while maintaining efficiency and minimizing product loss .
NewMaintenance and Reliability Manager GpacMaintenance and Reliability ManagerKingsport, TN105000–115000The ideal candidate will have experience leading maintenance teams in a manufacturing environment and will be responsible for driving preventive maintenance programs, improving equipment reliability, and partnering with operations to maximize uptime and productivity. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
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Door Shop General Manager GpacDoor Shop General ManagerJohnson City, TN90000–120000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Using an experienced, keen business sense, the General Manager assists with the implementation of marketing plans and ensuring top notch customer service.
Assistant Dental Office Manager Aspen Dental Management IncAssistant Dental Office ManagerGreeneville, TN$18–$20 / hourAs an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.