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Services Manager Jobs in Chicopee, MA

Retail

Position Summary.

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Agawam, Massachusetts19 days ago

The ideal candidate will have at least 3 years of SUPERVISORY or management of direct and indirect reports in a service-based industry (i.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)/ Other types of management experience may be considered.

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Hartford, CT25 days ago
  • $25–$35 Per Hour

p>Successful candidate will have knowledge in polished concrete, epoxy and/ or hard surfacing with the ability to identify floor deficiencies and appropriate solutions for repair.

QuestMark, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems.

South Windsor, Connecticut30+ days ago
  • $85,000–$110,000 Per Year

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The Leader We’re Looking For
You are:
A licensed CT HVAC professional
Confident leading from the field, not just the office
Data-driven and comfortable reviewing performance metrics
Organized, decisive, and accountable
Passionate about developing technicians
Focused on customer satisfaction and revenue growth
Experienced with ServiceTitan or similar field service software
If you're ready to take ownership of a growing service department and make a measurable impact in South Windsor and surrounding communities, we’d love to connect.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Operational Oversight
Oversee scheduling, dispatch coordination, and technician productivity
Review invoices, job documentation, photos, and reports for accuracy and profitability
Monitor KPIs including revenue, conversion rates, callbacks, and technician efficiency
Prepare/review payroll, commissions, and performance incentives
Assist in managing inventory and truck stock with warehouse coordination
Collaborate with call center and dispatch to maximize opportunity flow
Assist with price book updates and ensure profit margins are maintained
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Hartford, CT16 days ago
  • $113,804–$155,171 Per Year

Manages staff and/or operations of unit/program; Implements social services programs/policies; Coordinates, plans and manages unit/program activities; Formulates program goals and objectives through the review of agency data; Develops or assists in development of related policy; Interprets and administers pertinent laws; Coordinates research, data analysis and program planning efforts; Monitors, analyzes and evaluates programs/policies to determine cost-effectiveness and quality of service; Identifies and coordinates training needs; Advises leadership of legislative, legal or other program/policy impacts and recommends an appropriate position; Monitors all internally and externally initiated program/policy changes; Researches, prepares and presents testimony to legislative committees, study committees and courts regarding social services issues; Evaluates staff; Prepares or assists in budget preparation; Maintains contacts with individuals both within and outside of agency who might impact program activities; Acts as agency contact with state, federal and community agencies on social services to ensure service delivery; Participates in the recruitment and hiring of staff, including outreach, interview and selection; Performs related duties as required. Key responsibilities include: Behavioral Health (Carelon BH and related initiatives): Lead oversight of the Carelon Behavioral Health contract and a broader portfolio of behavioral health programs, including Certified Community Behavioral Health Clinics (CBHC), Substanc use Disorder Services (SUD) services, justice-involved populations, early childhood behavioral health (e.g., Zero to Three), and the SUD 1115 Waiver.

Manchester, CT19 days ago
  • $89,483.30–$112,057.31 Per Year

p>The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.

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