NewCommercial Route Manager Sprague Pest SolutionsCommercial Route ManagerMarysville, WA$22–$26 / hourJob Requirements: · High School Diploma or GED · 2 years in route sales, facilities management, janitorial service, landscaping, or environmental services · 2 years’ experience in customer service, sales, retail, or hospitality roles · Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making · Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Driving: Must possess the physical ability to safely operate and drive a vehicle, including maintaining control and awareness during extended periods of driving Use of Protective Equipment: Wearing protective gear, including gloves, goggles, and respirators, to reduce the risk of harm from pesticides Working in various weather conditions: Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain.
NewLead Line Cook/Kitchen Manager ʻOno Kitchen & BarLead Line Cook/Kitchen ManagerBellingham, WA$25–$30 / hourWe are seeking a reliable, experienced Lead Line Cook / Kitchen Closing Manager to run our night service and kitchen close. Ono Kitchen & Bar in downtown Bellingham is a busy scratch kitchen serving PNW-Hawaiian style food.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritMarysville, WA$19.13–$19.38 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritBurlington, WA$22.13–$22.38 / hourp>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sBellingham, WA$21.13–$21.38 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerBellingham, WA$23.13–$23.38 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sBellingham, WA$26.13–$26.38 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewHeavy Equipment Field Mechanic Professional Placement ServicesHeavy Equipment Field MechanicMount Vernon, WAli>Ensure that the service manager is kept informed of completed repairs and communicate any problems or issues found that extend beyond the scope of the original service repair. The mechanic will be responsible for the maintenance, inspection, diagnosis, and repair of heavy equipment machinery and components, primarily in outdoor settings where the equipment is used.
Adminstrative Services Manager Olympic Area Agency on AgingAdminstrative Services ManagerPort Townsend, WA$82,255–$107,926 / yearFull timeAs a member of the Management Team, promotes interdepartmental collaboration and addresses organization-wide issues, including strategic planning, budget development and monitoring, program development, program oversight and problem solving. The Administrative Services Manager is responsible for coordinating agency governance functions, managing upstream contracts and agreements, and overseeing risk management and insurance administration.
Health Care Services Program Manager Cambia Health SolutionsHealth Care Services Program ManagerBurlington, WAFull timeExcellent communication and facilitation skills with all levels of the organization, including the ability to resolve complex issues, build consensus among groups of diverse stakeholders, manage strategic partner relationships, and effectively lead and engage internal teams in the fulfillment of roles and responsibilities. As a member of the Health Care Services team, our Health Care Services (HCS) Program Manager provides direction, oversight and organization to ensure overall success of one or more complex clinical programs (e.g.
Operations Manager Janicki Industries Inc.Operations ManagerSedro Woolley, WA$90,000–$160,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Metal Operations Manager Janicki Industries Inc.Metal Operations ManagerSedro Woolley, WA$90,000–$160,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Supply Chain Manager Hexcel CorporationSupply Chain ManagerBurlington, WA$106,114–$181,910 / yearFull timeS&OP (SIOP) responsibilities include developing and communicating resource capacity, demand, inventory, and production plans; creating and aligning the Master Production Plan and operational build plans; incorporating production commitments and performance; communicating MPS, lead times, and inventory strategies; collaborating with the business to optimize system settings to meet targets; and balancing supply and demand across the supply chain in coordination with other affected Hexcel plants' production planning and scheduling groups through the SIOP process, with any unresolved constraints escalated to senior management for resolution or direction. Hexcel also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Quality Manager VerstelaQuality ManagerMarysville, WA$70,000–$90,000 / yearFull timeYou will work closely with production leadership, inspectors, service teams, and state agencies to ensure product quality, regulatory compliance, and strong customer satisfaction. If you are quality-driven, safety-focused, and enjoy leading teams in a manufacturing environment, this could be a great long-term career opportunity.
Engineering Manager - Maintenance Janicki Industries Inc.Engineering Manager - MaintenanceHamilton, WA$90,000–$140,000 / yearFull timeJanicki 5-axis CNC mills, Leica laser trackers, spacial analyzer, Unigraphics NX 10, vacuum pumps, scissors, calibrated equipment, gauges, various hand and power tools, tape measure and computers. Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.
Pharmacy Operations Program Manager or Sr DOE Cambia Health SolutionsPharmacy Operations Program Manager or Sr DOEAlger, WAFull timeBachelor's degree in business, health administration, or related field and 5+ years of progressive experience in operational/business management, project/program management in healthcare, healthcare insurance operations or other large complex industries, and/or vendor management, or equivalent combination of education and experience. As a member of the Pharmacy Services Operations team, our Pharmacy Operations Program Managers oversee complex pharmacy benefit programs, manage vendor relationships, and drive operational excellence - all in service of creating a person-focused health care experience.
Branch Manager Bellingham LaborMAX StaffingBranch ManagerBellingham, WA$80,169–$81,000 / yearFull timeteams, developing client relationships, and growing a successful branch, we want to hear. The ideal candidate has leadership experience, strong sales ability, and a proven track record.
Assistant General Manager - $75,000 - $100,000 (DOE) Express Employment ProfessionalsAssistant General Manager - $75,000 - $100,000 (DOE)Mount Vernon, WA$75,000–$100,000 / yearFull timeThis hands-on leadership role partners closely with the General Manager to launch, stabilize, and optimize property operations in a dynamic, evolving environment. Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support.
Environmental Client Project Manager - (Stack) Montrose Environmental Group Inc.Environmental Client Project Manager - (Stack)Bellingham, WAFull timeOur scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive. As a Client Project Manager - Stack, you'll be responsible for guiding and supporting our team in delivering high-quality service for the stack testing group.
Now Hiring: Senior Property Manager Express Employment ProfessionalsNow Hiring: Senior Property ManagerBellingham, WA$115,000–$150,000 / yearFull timeThis is your opportunity to oversee a high-profile mixed-use commercial property featuring retail, office, and residential components—and to make a real impact on performance, tenant experience, and long-term asset value. We’re looking for a Senior Property Manager who brings financial savvy, strong leadership, and exceptional relationship-building skills to the table.
Now Hiring: Facilities Manager Express Employment ProfessionalsNow Hiring: Facilities ManagerBellingham, WA$115,000–$150,000 / yearFull timeThis is a highly visible leadership role for someone who excels at managing people, systems, vendors, and capital projects—while delivering an exceptional experience for tenants and stakeholders alike. If you’re a proactive Facilities Manager who takes pride in operational excellence, safety, and leadership—and you want to work on a top‑tier commercial property—we’d love to hear from you.
Program Manager - Design Janicki Industries Inc.Program Manager - DesignHamilton, WA$115,000–$150,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Responsibilities include coordinating cross-functional collaboration, streamlining project workflows, and identifying opportunities for innovation and process improvement, and building strong teams.
Leave of Absence Case Manager WaveDivision Holdings LLCLeave of Absence Case ManagerBellingham, WAFull timeActively support, promote, and advance all aspects ofAstound'sInclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered. The Case Manager serves as the primary point of contact for employees and HR partners on active leave matters and contributes actively to the continuous improvement of LOA processes, documentation, and service delivery.
Data Product Manager - Provider & Quality Cambia Health SolutionsData Product Manager - Provider & QualityBurlington, WAFull timeThe Product Manager job family roles are inherently cross-functional - and require close work and collaboration with counterparts in product development, data science and data engineering, user experience, operations, program, and strategy to ensure all teams are delivering high-quality products that solve real market needs - all in service of making our members' health journeys easier. These roles are responsible for all phases of new product development and management activities including defining business requirements, leading product development, implementing and sustaining the strategic product roadmap, pricing and budget models, competitive positioning and product design for both existing and next-generation product offerings.
Pharmacy Program Manager Cambia Health SolutionsPharmacy Program ManagerAlger, WAFull timeDeep knowledge of pharmacy benefit management, benefit design, pharmacy products and services, competitive offerings, and client needs, including advanced understanding of healthcare operations, cost containment strategies, provider contracting methodologies, and benefit design alternatives. As a member of the Pharmacy Services team, our Pharmacy Program Managers are responsible for partnering with clinical stakeholders to develop, execute, evaluate and maintain clinical programs and strategies to support cost containment and clinical quality improvements related to pharmacy.
Branch Manager Washington FederalBranch ManagerLa Conner, WA$80,170–$94,268 / yearFull timeThis high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. Branch Managers must: Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
Manager, GEMS Account Management WaveDivision Holdings LLCManager, GEMS Account ManagementBellingham, WAFull timeThe Single Point of Contact for ensuring data availability and management of critical reporting by the account management team including: inventory reporting, NOC trouble resolution history, SLA reporting, budget reporting, order data, and required metrics and statistics for the channel, customer quarterly business reporting. A Day in the Life of the Manager, GEMS Account Management: The Manager, Account Management is responsible for the management of the Account Management function and team supporting existing services for the GEMS customer base.
Pharmacy Services Technician Cambia Health SolutionsPharmacy Services TechnicianBurlington, WAFull timeRespond to non-clinical pharmacy issues from providers, pharmacy services staff, case managers, preauthorization nurses, ENCC personnel, government programs personnel, and customer service regarding formulary drug coverage, appeal and reconsideration claim status. * Prepare reconsideration requests for Clinical Pharmacy Consultant review by obtaining and organizing appropriate documentation including medical chart notes, reports, and medication profiles; communicate information and determinations to providers and members orally and through written documentation as necessary.
Pharmacy Services (Digital Support) Technician Cambia Health SolutionsPharmacy Services (Digital Support) TechnicianBurlington, WAFull timeResponds to non-clinical pharmacy issues from providers, pharmacy services staff, case managers, preauthorization nurses, ENCC personnel, government programs personnel, and customer service, including formulary drug coverage, appeal and reconsideration claim status, and pricing for drug claims. * Prepares reconsideration requests for Clinical Pharmacy Consultant review by obtaining and organizing appropriate documentation, including but not limited to medical chart notes/reports and medication profiles, and communicates information and determinations to providers and members as necessary (orally and by written documentation).
Machine Shop Manager Janicki Industries Inc.Machine Shop ManagerHamilton, WA$40–$60 / hourFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. The Machining Manager will support manufacturing methods and processes for horizontal head/head 5 axis milling machines, vertical 5 axis table/table mills, and 4 and 3 axis vertical machines.
Program Manager Janicki Industries Inc.Program ManagerSedro Woolley, WA$115,000–$150,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Sr. Manufacturing Innovation Manager Hexcel CorporationSr. Manufacturing Innovation ManagerBurlington, WAFull timeWith our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
Senior Manager, Offer Managment WaveDivision Holdings LLCSenior Manager, Offer ManagmentBellingham, WAFull timeA Day in the Life of the Senior Manager, Offer Managment: The Senior Manager of Offer Management for the Wholesale & Agent Pricing Team is responsible for developing and executing efficient, accurate, and automated pricing strategies. The ideal candidate will lead a team of pricing professionals, enforce pricing integrity, and enhance system-driven decision-making to support the wholesale and agent sales channels.
Senior Manager, Payroll WaveDivision Holdings LLCSenior Manager, PayrollBellingham, WAFull timeActively support, promote, and advanceAstound'scommitment to creating abestinclassworkplace, recognizing it as a business priority, including fostering a work environment where employees are respected, supported, heard, and empowered to do their best work. Ability to translate complex data into clear, actionable insights for non-technical audiences including HR leadership, Finance, and business managers.
Supply Chain Procurement Manager Janicki Industries Inc.Supply Chain Procurement ManagerHamilton, WA$115,000–$150,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. The Supply Chain Procurement Manager is responsible for managing end-to-end sourcing activities, including supplier relationships, contract negotiations, risk mitigation, and the timely procurement of materials and components in alignment with contractual obligations.
Manager Performance Analytics & Insights Cambia Health SolutionsManager Performance Analytics & InsightsAlger, WAFull timeThis position leads strategic efforts oriented to operational excellence and business outcomes including clinical outcomes and leads staff as they assess analytic need and deliver insight solutions for key business partners - all in service of making our members' health journeys easier. As a member of the Clinical Analytics team, our Manager Performance Analytics & Insights works with a variety of stakeholders to consult on the design and implementation of key performance indicators for corporate activities and programs.
CNC Mill Cell Manager Janicki Industries Inc.CNC Mill Cell ManagerHamilton, WA$35–$50 / hourFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Cell Manager Janicki Industries Inc.Cell ManagerBellingham, WA$35–$50 / hourFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Construction Project Manager Bellingham & Whatcom County Housing AuthoritiesConstruction Project ManagerBellingham, WA$91,802–$120,886 / yearFull timeResponsibilities span a wide range of affordable housing development activities, including scope development, document preparation, procurement, construction project management, and serving as the primary representative during design and construction protecting BWCHA interests and ensuring high-quality, cost-effective project delivery that strengthens the affordable housing community. Knowledge of public and private financing options including HUD Public Housing, CDBG, HOME, Washington State Housing Trust Fund, Low Income Housing Tax Credits, Rural Development, bond issues, non-market resources, and Federal Home Loan Bank's Affordable Housing Program.
Machine Shop Tool Room Manager Janicki Industries Inc.Machine Shop Tool Room ManagerSedro Woolley, WA$40–$60 / hourFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. This role ensures that tools, materials, and equipment are available, maintained, and managed efficiently to support production schedules and operational needs.
Deputy Program Manager Janicki Industries Inc.Deputy Program ManagerHamilton, WA$125,000–$150,000 / yearFull timeThe following essential job functions are performed as a Deputy Program Manager: Serve as the central coordination point across departments, ensuring effective collaboration and communication between executive leadership, department heads, and staff. Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.
M&A Tax Manager - Partnership Consulting & Modeling Baker Tilly US, LLPM&A Tax Manager - Partnership Consulting & ModelingBellingham, WAFull timeBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Project Manager Janicki Industries Inc.Project ManagerHamilton, WA$115,000–$150,000 / yearFull timeAdditionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact.
Tax Senior Manager - Private Client Baker Tilly US, LLPTax Senior Manager - Private ClientBellingham, WAFull timeBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Case Manager Olympic Area Agency on AgingCase ManagerPort Townsend, WA$70,453–$92,441 / yearFull timeQualifications: Master’s degree in behavioral or health sciences and one year of paid on-the-job social service experience or bachelor’s degree in behavioral or health sciences and two years of paid social service experience, or bachelor’s degree and four years paid social service experience. Position Mission Statement: Provides assessment, reassessment and in-home care management services to frail and vulnerable adults who have been found eligible for Title XIX services by the Department of Social & Health Services.
Healthcare Operations Manager DaVitaHealthcare Operations ManagerBellingham, WAFull timeWashington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour. Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD.
Case Manager Island HospitalCase ManagerAnacortes, WA$35.18–$52.78 / hourPart timeAbility to prioritize and manage a daily patient caseload; includes ability to continually analyze and evaluate daily assigned caseload and prioritize the patients that require an initial or on-going discharge assessment, readmission risk assessment or discharge plan, which patients are discharging and need post-hospital placement and continued follow-up care needs. As a member of the interdisciplinary Care Management Team, the Case Manager - MSW will utilize a collective process to perform care coordination, discharge planning and utilization review to promote quality, cost effective outcomes for patient.
Business Operations Manager II - RAI Cambia Health SolutionsBusiness Operations Manager II - RAIAlger, WAFull timeAs a member of the Applied AI team, our Business Operations Managers contribute to the achievement of organizational goals at the team, department, or function level through the management of multiple (often changing) objectives that span multiple domain areas (ex, project management, program management, data analysis, process improvement, business process analysis, communications and change management, etc.). The Business Operations Manager II would have a Bachelors degree in Business Administration, Operations Research, Computer Science or related field and 12+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience.
National Channel Manager WaveDivision Holdings LLCNational Channel ManagerBellingham, WAFull timeThis role requires a strategic thinker with a deep understanding of the telecom industry, strong relationship-building and recruiting skills, and a track record of exceeding sales targets through channel partnerships. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Business Banking Relationship Manager Washington FederalBusiness Banking Relationship ManagerBellingham, WA$80,170–$130,000 / yearFull timeRelationship Managers will be expected to partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with the guidance of a Regional President, or an Executive Director. Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills.