Preconstruction Manager JobotPreconstruction ManagerBirmingham, AL$110,000–$165,000 / yearThe Preconstruction Manager leads day-to-day preconstruction efforts for assigned projects and pursuits, coordinating estimating, scheduling, design collaboration, procurement input, and planning activities from concept through final pricing. They possess strong problem-solving abilities, excellent communication skills, and a passion for delivering high-quality preconstruction services while continuously improving processes and developing team members.
NewSenior Manager, Business Tax Services - Private Clients KPMGSenior Manager, Business Tax Services - Private ClientsBirmingham, ALLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Advise clients and be accountable for delivering high quality tax service and advice and play a key role in growing KPMG's private client tax practice, which focuses on ultra-high net-worth individual, trust and estate clients.
NewManager, Business Tax Services - Private Clients KPMGManager, Business Tax Services - Private ClientsBirmingham, ALLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Advise clients and be accountable for delivering high quality tax service and advice and play a key role in growing KPMG's private client tax practice, which focuses on ultra-high net worth individual, trust and estate clients.
NewMEP Engineering Manager JobotMEP Engineering ManagerBirmingham, AL$110,000–$135,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The MEP Engineering Manager is responsible for leading and managing a multidisciplinary team of mechanical, electrical, and plumbing engineers responsible for the design, coordination, and execution of building systems across multiple construction and manufacturing projects.
NewConstruction Project Manager JobotConstruction Project ManagerBessemer, AL$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The team is driven by a commitment to speed, reliability, and smarter building solutions that help clients bring critical facilities online faster.
Pre-Construction Manager JobotPre-Construction ManagerBirmingham, AL$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a nationally recognized design-build firm delivering end-to-end solutions across construction, engineering, professional services, specialty equipment, and real estate.
NewPlant Manager JobotPlant ManagerBirmingham, AL$120,000–$160,000 / yearLeadership is investing in modernization, operational improvements, and leadership development, creating an environment where the next Plant Manager will have the opportunity to implement new ideas, improve operational consistency, and leave a lasting mark on the organization. The successful candidate will work closely with executive leadership to create a more predictable, efficient, and high-performing manufacturing environment while mentoring an experienced leadership team.
NewLicensed Salon Manager Sport ClipsLicensed Salon ManagerMeadowbrook, VA$30–$45 / hourThe manager’s core responsibilities will include motivating and managing the team to deliver excellent results, providing a championship haircut experience for their clients, and leading stylists to reach their highest potential. See Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Estimating Manager JobotEstimating ManagerBirmingham, AL$140,000–$180,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The DMC Estimating Leader is responsible for driving competitive estimating outcomes, managing preconstruction and pricing strategies, and ensuring accurate, profitable, and well-communicated cost models across a diverse portfolio of projects.
NewConstruction Project Manager (Healthcare & Data Center Construction) JobotConstruction Project Manager (Healthcare & Data Center Construction)Birmingham, AL$110,000–$160,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewAssistant Project Manager JobotAssistant Project ManagerBirmingham, AL$75,000–$90,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewProject Manager 2 Johnson Service GroupProject Manager 2Birmingham, ALThis role will manage specific asset data documentation projects for new generation sites and remediation efforts for existing generation sites including managing plant walkdowns, drawing updates, P&ID reviews including CAD work, asset equipment Identification, numbering, & labeling, project planning and scheduling, budget tracking, and O&M procedure reviews between the plant and vendors. Experience working within the Renewable Generation sector, specifically Battery Energy Storage Systems (BESS), Hydro Generation sites, and/or Solar Generation sites is a plus.
Unit Manager, RN Magnolia Ridge CenterUnit Manager, RNGardendale, AL$40–$44Responsibilities: As a Unit Manager/Director - RN where within an assigned unit you will support the Director of Nursing with the delivery of high quality care while achieving positive clinical outcomes, and patient/resident, family and employee satisfaction. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference.
Assistant Store Manager - White House Black Market Chico'sAssistant Store Manager - White House Black MarketBirmingham, ALPOSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. • Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Store Manager Trainee Sparks GroupStore Manager TraineeBirmingham, ALCandidates should be open to placement at any store within the greater Birmingham area (spanning as far north as Gadsden/Jasper, east to Anniston, and south to Alabaster/Bessemer. This program is ideal for individuals with prior retail leadership experience who are ready to fast-track into a full Store Manager role after successfully completing a 5–6 month training period.
NewClinical Manager Home Health RN Enhabit Home Health & HospiceClinical Manager Home Health RNGardendale, ALWith strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.
NewAssistant General Manager Panera BreadAssistant General ManagerBirmingham, ALBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
NewSenior Manager, Pass‑Through Taxation KPMGSenior Manager, Pass‑Through TaxationBirmingham, AL$153,425–$332,695 / yearBachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
Team Manager/ Assistant Manager Full Time Panera BreadTeam Manager/ Assistant Manager Full TimeVestavia, ALBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
Express Service Technician Hendrick Automotive Group CorporateExpress Service TechnicianHoover, AlabamaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
NewService Technician Hendrick Automotive Group CorporateService TechnicianHoover, AlabamaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Service Advisor Hendrick Automotive Group CorporateService AdvisorHoover, AlabamaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Guest Services Representative Hendrick Automotive Group CorporateGuest Services RepresentativeHoover, AlabamaFull timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
NewRetail Assistant Store Manager Duluth Trading CompanyRetail Assistant Store ManagerHoover, AL$24.19–$29.03From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart.
NewManager - Financial Operations - Transplant Administration - AM (008) UAB MedicineManager - Financial Operations - Transplant Administration - AM (008)Birmingham, AL$55,180–$89,670 / yearReconciles accounts, generates invoices and authorizes payments: Hilton bill reconciliation; HSF payment requests reconciliation; payment of clinical bills for organ procurement, transportation, pre-transplant testing; generating invoices for funds owed to Transplant for tissue recovery; authorizations from patient assistance fund. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.
NewRetail Store Manager Duluth Trading CompanyRetail Store ManagerHoover, AL$66,964–$80,357From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart.
NewSenior Business Banking Relationship Manager First Horizon BankSenior Business Banking Relationship ManagerHomewood, ALAdditionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree, 10 years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritLeeds, AL$19.50–$20.50 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritLeeds, AL$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sHoover, AL$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sHoover, AL$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerHoover, AL$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Purchasing Manager Lennar HomesPurchasing ManagerBirmingham, ALFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Production Manager Lennar HomesProduction ManagerBirmingham, ALFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Mortgage Production Manager at Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.
Automotive Service Manager Express Oil Change & Tire EngineersAutomotive Service ManagerHoover, ALWe are looking for: Outstanding leadership and store management skills Ability to work in a fast-paced work environment Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency Excellent verbal and written communication Ability to develop professional relationships with customers and team members Minimum of 2 years' experience in a Service Manager role Proven track record of exceeding business objectives Ability to work efficiently both individually and as part of a team Solid knowledge of basic OSHA laws and MSDS Compliance. Evaluating performance and productivity of all service department personnel Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed Ensuring store safety, including the use of and maintenance of safety equipment Ensuring equipment/hardware layout and positioning within the service department Supervising shop area, equipment and teammates for compliance with company safety procedure Coaching personnel on enforcing wheel torqueing process Ensures that proper inspections are being conducted.
NTB - Automotive Assistant & Service Managers NTB - National Tire & BatteryNTB - Automotive Assistant & Service ManagersAlabaster, ALFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersBirmingham, ALTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
NewNTB - Automotive Assistant & Service Managers Mavis Tire Supply LLCNTB - Automotive Assistant & Service ManagersHelena, ALTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Automotive Service Manager AAMCO TRANSMISSIONS, INC.Automotive Service ManagerIrondale, ALA Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
Automotive Service Manager AAMCO Transmissions and Total Car CareAutomotive Service ManagerIrondale, ALA Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
Service Manager Tesla IncService ManagerBirmingham, ALThey act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset.
Store Service Manager Alabaster 56-16Store Service ManagerAlabaster, AlabamaPosition Summary As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road.
Store Service Manager Birmingham 56-04Store Service ManagerBirmingham, AlabamaPosition Summary As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road.
Store Service Manager Birmingham 56-11Store Service ManagerBirmingham, AlabamaPosition Summary As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road.
NewDiesel Service Manager Rockstar RecruitingDiesel Service ManagerBirmingham, AlabamaThis is a key leadership position for someone who understands truck, fleet, tire, or diesel service environments and knows how to build accountability, improve technician performance, and keep a fast-paced service department running efficiently. Previous experience as a Service Manager, Shop Manager, Fleet Maintenance Manager, Service Supervisor, or similar leadership role.
Service Manager Serra Kia TrussvilleService ManagerBirmingham, AlabamaThe day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!
Service Manager Illinois Tool Works IncService ManagerALReporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
NewService Manager Hobart ServicesService ManagerBirmingham, AlabamaSUMMARY: Reporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. Education and Work Experience High school diploma or GED with a minimum of 4 years of relevant experience; OR 1-3 Years of relevant experience with a degree of higher learning such as an Associates/Bachelors Degree; AND Previous management experience is required.
Service Manager DXP Enterprises IncService ManagerBirmingham, ALWe aspire to be the best solution for the Industrial customers'''' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Responsibilities of the Service Manager include but are not limited to: Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs.
Service Manager Bridgestone Americas IncService ManagerJasper, AL$19.57–$29.36 / hourWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.