Technical Services Manager The Garland Company, Inc.Technical Services ManagerCleveland, OH$50,000–$70,000 / yearFull timeas a primary technical resource to ensure the successful execution of complex roofing and. The Technical Services Manager is responsible for providing expert technical and.
Direct Mail Print Shop Manager Arthur Middleton Capital HoldingsDirect Mail Print Shop ManagerNorth Canton, OH$39,000–$49,000 / yearFull timeThis role is ideal for a hands-on leader with expertise in digital printing, direct mail operations, USPS compliance, variable data printing, and production workflow management. Arthur Middleton Capital Holdings is hiring an experienced Direct Mail Print Shop Manager to lead our high-volume in-house digital print and mail production facility.
NewMEP Manager JobotMEP ManagerCleveland, OH$100,000–$175,000 / yearOur robust offering—which includes strategy, operational improvements, construction, and engineering—enables us to create one-of-a-kind solutions at the highest levels of customization, delivering precision and partnership to some of the world’s most sophisticated organizations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
45555 Automotive Service Technician Ganley Village Chrysler Dodge Jeep Ram45555 Automotive Service TechnicianAkron, OHFull timeGanley Village Chrysler Dodge Jeep Ram is looking for Auto Mechanics | Automotive Technicians of ALL LEVELS to join our industry leading Service Team. • Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification.
Automotive Service Technician Ganley Village Chrysler Dodge Jeep RamAutomotive Service TechnicianMentor, OHFull timeGanley Village Chrysler Dodge Jeep Ram is looking for Auto Mechanics | Automotive Technicians of ALL LEVELS to join our industry leading Service Team. • Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification.
45391 Automotive Service Advisor/Writer Medina Auto Mall45391 Automotive Service Advisor/WriterMedina, OHFull timeMedina Auto Mall Chrysler Dodge Jeep and GM is looking for experienced Service Advisors to join their industry-leading service team! Serve as the primary point of contact for all automotive service and repair matters.
Customer Account Manager - Industrial Distribution and Manufacturing TCH IndustriesCustomer Account Manager - Industrial Distribution and ManufacturingBrooklyn Heights, OHFull timeYour primary responsibility is Vendor Managed Inventory (VMI): you own the full cycle of your assigned accounts, from scheduled site visits and physical stock counts to replenishment coordination, discrepancy resolution, and continuous relationship building. Their team includes certified specialists in hose and fitting assembly specification, lubrication system design, pumping and dispensing systems, spray finishing, and factory-authorized service and repair.
Construction Project Manager Marous Brothers ConstructionConstruction Project ManagerWilloughby, OHFull timeWorking closely with architects, engineers, and subcontractors, you'll drive progress, communicate updates to stakeholders, and represent MBC professionally both on‑site and in the community. Based onsite in Willoughby, OH, you'll take full ownership of high‑profile, complex construction projects where accountability, precision, and leadership drive results.
NewSr Civil/Structural PE / Dept. Manager JobotSr Civil/Structural PE / Dept. ManagerAkron, OH$150,000–$185,000 / yearWe provide Complex Design-Build services including Process, Mechanical, Piping & Layout, HVAC / Dust Control, Fire Protection & Plumbing, Electrical, Instrumentation & Controls, Civil & Structural, and Architectural; ensuring all projects are designed and constructed to specifications, on schedule and within budget. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTax Manager JobotTax ManagerCleveland, OHRemote$140,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.
NewProject Manager | Commercial Construction JobotProject Manager | Commercial ConstructionCleveland, OH$115,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our in-house teams cover every phase of the project lifecycle - from estimating and engineering to construction and accounting - allowing us to move faster, coordinate seamlessly, and deliver results our clients can count on.
NewAssistant Project Manager | Commercial Construction JobotAssistant Project Manager | Commercial ConstructionMedina, OH$80,000–$95,000 / yearWe are seeking an Assistant Project Manager to support commercial construction projects from preconstruction through closeout, assisting with scheduling, budgeting, subcontractor coordination, documentation, and overall project execution. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewManager of Client Relations (Nuclear Industry) JobotManager of Client Relations (Nuclear Industry)Akron, OH$170,000–$230,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.
NewKey Account Manager SFS Group USA, Inc.Key Account ManagerMedina, OHEstablishes annual budget and action planImplements sales activities according to budget and action planAcquires new customers and new partsTakes care of customers and offers valuable solutions (value selling)Prepares and presents offers with support of SFS Customer Service and SpecialistsResponsible for operating in Key Account Manager role with an Entrepreneurial spirit and helping run and grow the businessResponsible for price negotiationsTakes ownership as customer advocate as appropriate willing balancing SFS interestsCheck, develop, and negotiate customer contracts, supported by SFS specialists. The mission is to serve as a trusted advisor to existing and potential new customers in a manner that assures deepened customer relationships, high customer satisfaction, new customer acquisition, increased sales and profitable revenue growth.
NewLicensed Salon Manager Sport ClipsLicensed Salon ManagerWestlake, OH$28–$40 / hourSee Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Your Tips Matter – Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn.
NewQuality Manager II MasTec IndustrialQuality Manager IICleveland, OH$110,000–$150,000The Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewRegional Land Survey Field Manager Exacta Land Surveyors LLCRegional Land Survey Field ManagerCleveland, OH$70,000–$80,000 / yearUnder the supervision of an assigned Director, the Regional Field Manager will lead and manage field survey teams in an assigned market and will be responsible for obtaining and maintaining required equipment and supplies. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.
NewClinical Marketing Manager ForTec MedicalClinical Marketing ManagerHudson, OHSales Enablement & Training: Partner with internal teams and field associates to deliver robust clinical and technical training, ensuring the commercial team can confidently articulate our value proposition to hospital administrators and clinicians. You will be responsible for translating complex clinical data into compelling value propositions and content and building strong relationships with surgeons and Key Opinion Leaders (KOLs) in the execution of marketing strategy.
NewAssistant Manager Valvoline IncAssistant ManagerTallmadge, OHresponsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
NewTax Supervisor/Manager - CPA JobotTax Supervisor/Manager - CPAAkron, OH$90,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We work with a wide range of clients, from privately held companies to nonprofits and individuals, and we take pride in building real relationships, not just checking boxes.
NewMasonry Estimator/Project Manager Professional Placement ServicesMasonry Estimator/Project ManagerCleveland, OHOur ideal candidate is someone who demonstrates excellent communication skills, is highly organized, is a great problem solver, is very efficient, and has strong attention to detail & time management. Analyze plans, specifications, and blueprints to develop accurate cost estimates, perform take-offs, define scope of work, and prepare competitive proposals.
District Manager - Cleveland Clinic AramarkDistrict Manager - Cleveland ClinicCleveland, OH$140,000–$150,000In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.
Construction Project Manager Integrity Technical ServicesConstruction Project ManagerAkron, OH$90,000–$120,000 / yearFull timeManage all activities for assigned projects, including scheduling work and project budgets, directing associates and sub-consultant activities, establishing and monitoring quality requirements, ensuring client satisfaction, and promoting integration across all areas of work. Akron, Ohio area Civil Engineering Firm seeks an experienced Senior Level Construction Project Manager who can pursue, plan, and manage projects for our Construction Service Group.
NewRN Case Manager Crossbridge HospiceRN Case ManagerAkron, OHDevelops patient care plan that specifically addresses identified patient problems; nursing problems and goals that has been identified as mutually agreed upon goals with patient(s) during on-call hours, weekends and/or holiday(s). This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.
Structural / Civil Engineering Manager Integrity Technical ServicesStructural / Civil Engineering ManagerSalem, OH$100,000–$150,000 / hourFull timeSalem, Ohio area manufacturer is seeking to hire an experienced Structural/Civil Engineering Manager with strong technical knowledge and exceptional leadership / communication skills to lead a team of engineers, manage projects and timelines, and ensuring alignment with organizational goals. Partner with product managers, designers, and cross-functional departments to define project scopes, priorities, and timelines.
Architectural Project Manager Integrity Technical ServicesArchitectural Project ManagerCleveland, OH$100,000–$140,000 / yearFull timeThis is a full-time, permanent leadership role designed for an architect who excels at balancing design integrity with rigorous project management and client advocacy. A premier Cleveland-based architectural firm to recruit a high-caliber Registered Architectural Project Manager.
Technical Support Manager Integrity Technical ServicesTechnical Support ManagerTwinsburg, OH$70,000–$85,000 / yearFull timeA NEO elevator company is seeking to add a Technical Support Manager to their team. Website: www.integrityjobs.com (To view all of our open positions please visit our website).
NewCorporate Account Manager Ecolab Inc.Corporate Account ManagerCleveland, OH$142,100–$213,200 / yearWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewArea Manager - Water Ecolab Inc.Area Manager - WaterCleveland, OH$135,400–$203,000 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Construction Project Manager / Estimator Integrity Technical ServicesConstruction Project Manager / EstimatorEuclid, OH$80,000–$115,000 / yearFull timeMust have a strong knowledge base of Manufacturing & Installation in some of the following: Glazed Wall Systems, Panel Walls & other Fenestration Elements, Point Supported & Structural Sealant Glazed Glass, Sealants, Waterproofing, Insulation. Works with estimator from the time the project is awarded, doing front-end submittals, and working with vendors on products/purchase orders.
NewStore Manager Pure HockeyStore ManagerNorth Olmsted, OH$50,000–$75,000 / yearStore Managers will supervise and motivate the store team, providing inspiration to drive sales and exceed customer service expectation though coaching, providing effective feedback and reward and recognize accomplishments. Description:The Store Manager is responsible for the overall sales, profitability, customer service, visual strategies, operations, and inventory management for your location.
NewQuality Manager | Injection Molding Michael Page USAQuality Manager | Injection MoldingKent, OH$100,000–$120,000 / yearFull timeThis role will focus on maintaining compliance, improving processes, and partnering cross-functionally to drive customer satisfaction and operational excellence. Our client is a well-established plastics manufacturer specializing in precision injection molding for automotive, medical, and consumer products markets.
NewAssistant Sales Manager MillcraftAssistant Sales ManagerIndependence, OHYou will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long-term success. As an Assistant Sales Manager, you will travel (50%) throughout the Millcraft footprint to shadow Sales Managers, participate in customer meetings and ride-along's, support business development efforts, and learn how different markets, customers, and teams operate.
NewCommercial Branch Manager OrkinCommercial Branch ManagerShaker Heights, OH$80,000–$95,000 / yearFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
NewIntellectual Disabilities Program Manager Connections In OhioIntellectual Disabilities Program ManagerCleveland, OHFinal authorization on staffing schedules to ensure that staffing schedules and ratios are meeting the prescribed need per the approved ISP. We are seeking an energetic and creative Intellectual Disabilities Program Developer to oversee the training, program development, and operation of several sites in Cuyahoga County.
NewRetail Dining & Catering Manager AramarkRetail Dining & Catering ManagerWestlake, OH$50,000–$55,000The Retail Dining & Catering Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes at the Tri-C Westshore campus. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
Senior Supply Chain Manager PenskeSenior Supply Chain ManagerBeachwood, OHFull timeWillingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewGeneral Manager AramarkGeneral ManagerCleveland, OH$100,000–$100,000Our food service teams support a wide range of client environments, including large?scale dining operations, catering programs, nutrition services, and hospitality?focused offerings. In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
Region Manager PenskeRegion ManagerBeachwood, OHFull timeInstill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness, Actively participate in the development and effective execution of location strategies and performance goals, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development, Interview and hire salaried associates up to Region Manager level, Develop, mentor and promote strong performers at all levels of operations, Exemplify the Penske culture and commitment to integrity and code of ethics.
NewIntellectual Disabilities House Manager 21.50 - 22.50 / hr Connections In OhioIntellectual Disabilities House Manager 21.50 - 22.50 / hrCleveland, OH$21.50–$22.50 / hourConnections in Ohio, Inc. is a growing, 27 year old plus company that provides community supports to individuals with intellectual and developmental disabilities in community settings. This position oversees the training, staffing and operation of one to two sites, and builds a team of direct support professionals to provide exceptional services.
NewVehicle Sales Manager Ryder SystemVehicle Sales ManagerCleveland, OH$90,000–$100,000Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (http://newsroom.ryder.com/news/news-details/2023/Newsweek-Names-Ryder-One-of-Most-Trustworthy-Companies-in-America/default.aspx) by Newsweek , America's Best Large Employers (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Forbes-Americas-Best-Large-Employers-for-2023/default.aspx) by Forbes , World's Most Admired Companies (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Named-Among-FORTUNE-Magazines-Worlds-Most-Admired-Companies-for-11th-Consecutive-Year/default.aspx) by Fortune Magazine , Top Company for Women to Work for in Transportation (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation/default.aspx) by Women in Trucking, Overdrive Award (http://newsroom.ryder.com/news/news-details/2023/Ryder-Receives-2022-Overdrive-Award-from-General-Motors/default.aspx) by General Motors , Food Logistics' Top 3PL Award (https://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Food-Logistics-Top-3PL--Cold-Storage-Providers-to-Food--Beverage-Industry-for-11th-Consecutive-Year/default.aspx) by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Leaders-Recognized-as-Top-Women-to-Watch-in-Transportation-in-2023/default.aspx) . Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewQuality Manager | AS9100 Michael Page USAQuality Manager | AS9100Olmsted Falls, OH$125,000–$140,000 / yearFull timeWith an extensive manufacturing network and deep technical expertise, the company emphasizes a no-compromise approach to quality, streamlined supply chain solutions, and responsive customer service-enabling clients to simplify operations, reduce lead times, and scale production efficiently across a wide range of industries. A leading U.S.-based precision manufacturing organization partners with engineers and industrial customers to deliver highly engineered components on tight timelines and to exact specifications, even in complex and demanding applications.
NewRental Account Manager Ryder SystemRental Account ManagerCleveland, OH$55,000–$55,000Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “World’s Most Admired Companies (https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx) ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representativeareskilled in telemarketing to prospective customers and current customersSCOPE OF DECISION MAKING:Contacting actual decision maker, developing a competitive proposal.
NewBranch Manager United RentalsBranch ManagerMedina, OHThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewRETAIL DISTRICT MANAGER UNASSIGNED CLEVELAND, OH (FUTURE GROWTH) Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNED CLEVELAND, OH (FUTURE GROWTH)Cleveland, OHIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewSTORE MANAGER IN AKRON, OH Dollar GeneralSTORE MANAGER IN AKRON, OHAkron, OHEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewMarketing and Digital Strategy Manager Industrial Profile SystemsMarketing and Digital Strategy ManagerSouth Arlington, OH$75,000–$90,000 / yearWorking within the strategic framework set by the Vice President, this role turns strategy into execution across marketing, catalog, e-commerce, and CRM operations. Compensation details: 75000-90000 Yearly Salary PIefea3592d94f-25448-406265475c143e31-5e48-4549-b638-05792d185386
NewQuality Control Manager Lemartec CorporationQuality Control ManagerCleveland, OHIn addition to the above listed minimum requirements, candidates who poses the following skills, experience, and capabilities may receive greater consideration during the evaluation process: Strong knowledge of construction materials, methods and testing procedures. This role is critical for maintaining quality assurance throughout heavy civil construction projects, including earthwork, concrete, utilities and structural components.
NewSTORE MANAGER IN NEWBURY TOWNSHIP, OH Dollar GeneralSTORE MANAGER IN NEWBURY TOWNSHIP, OHNewbury Township, OHEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewTransportation Manager US Foods, Inc.Transportation ManagerTwinsburg, OHMust spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars. • Internal: Transportation leaders and coworkers; Drivers; Warehouse leaders; Internal customers across departments (e.g., Sales).