p>include, but are not limited to: General:
• Maintain high visibility property patrol • It is important that a Red Ledges Security presence is highly visible at all times on property • Protocol followed at all times • Assure prompt and positive action on all resident complaints, questions, concerns, and suggestions, as well as conduct quality assurance follow-up • Maintain a safe and secure environment throughout the property as well as clean and organized work area • Ensure that daily administrative documentation is kept concise and complete at all times • Maintain all daily assigned equipment in functional and presentable condition • Respond to all requests for assistance relayed by Members, other Managers, or direct Supervisor • Complete various assignments as required • Submit daily reports in timely fashion • Create and use work order systems when/if necessary • Uniforms complete and worn properly • Project an approachable and professional image in personal appearance, manner, and demeanor • Take pride and care in maintaining the office, all equipment used, and the Red Ledges vehicle • Provide courteous, efficient, and genuine service to everyone • Roadside trash removal • While on patrol you are expected to stop often to pick up roadside trash • As weather allows you will be expected to get out of your vehicle and walk a stretch of roadside with trash bag and pick up any visible trash • Location of trash removal should be a high traffic visible to members area of your choice • The expectation is a minimum ½ hour of foot trash removal per shift.
• Community Association Support • Emergency Gate Inspection • Once per week inspect for proper function and report to Greeter Services Manager, Club General Manager and Association Manager • Offer directions to visitors and guests as needed • Greeter Cottage Support: • Pick up trash from each Greeters Cottage daily and take to dumpster • Assist with team as directed by manager • Time spent in Individual greeters cottage is to be minimal to ensure majority of your day is on property conducting patrol • Minor member gate maintenance • Re-set gates as needed • Shovel snow build up behind gates as required to ensure proper opening space • Assist with events, projects, parking, signage, and other items as needed to help the Community, the Club, Sales, and our members.