div>This role is instrumental in fostering a culture of safety and reliability, building and leading a team of Critical Facility Technicians, Assistant Chief Engineers, and external contractors to achieve 100% operational availability.
Essential Duties & Responsibilities .
Software Knowledge: Cisco IOS - specifically around maintaining and backup up production configurations and patching processes around networking devices (following a specific patching process). The Network Engineer role is responsible for supporting the core and branch network environment incorporating onsite build, implementation, and maintenance of network hardware and software.
Los Angeles, CA30+ days ago
p>Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more-covering the entire spectrum of life sciences facilities.
Moog is seeking an experienced Senior Field Service Engineer to support the installation, commissioning, maintenance, and ongoing operation of sophisticated electronic, electrical, and electromechanical systems supporting both civil and military customers. The Senior Field Service Engineer serves as a technical expert, trainer, and trusted customer partner, working closely with Program Management, Engineering, Sales, and Operations.
p>Knowledge, Skills and Abilities: Ability to interpret and debug automation scripts used in liquid-handling systems; working knowledge of Python preferred.
The Field Service Engineer II (FSEII) is a field-based technical expert responsible for servicing and supporting Opentrons' liquid-handling robotics portfolio.
p>The Field Service Engineer IV is a customer-facing role responsible for supporting the ZincFive Battery Cabinet systems and Uninterruptible Power Supply (UPS) product lines, by providing superior customer service, fast response times and effective solutions to product issues. Field Service Engineer IV Job Duties:
- Perform Battery Cabinet (BC) installation, start-up and conditioning, commissioning, debug and testing, as required at client locations.
California, CA30+ days ago
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
Los Angeles, CA30+ days ago
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
Troubleshooting, diagnosing, and repairing VMS systems within an assigned service territory • Installing, modifying, and completing necessary upgrades to software systems per VMS guidelines • Traveling to customer sites as necessary to troubleshoot and resolve issues or attend upgrades for on-site support • Troubleshooting customer-reported issues, and documenting troubleshooting steps and resolutions in CRM • Completing software-related preventative maintenance processes on time per VMS guidelines • Being able to assess the urgency of the customers request and follow through to completion • Examining difficult customer issues, diagnosing, and resolving the issues to meet established customer service levels • Understanding and recognizing the need to escalate incidents when necessary or request additional assistance from more tenured representatives • Utilizing appropriate internal assistance request processes and escalations • Developing and maintaining strong customer relationships through excellent service with strong written and verbal communication skills • Conducting customer follow-up as needed and ensure customer inquiries and issues are resolved in a timely manner • Continuing fluency in known product lines and proactively learning new product information with the goal of becoming fluent in speaking all Varian product language • Being able to manage multiple and competing priorities. • HS Degree or Equivalent Preferred: Associate degree, technical/vocational training or military experience and 4 - 8 years of related experience • Knowledge of Windows Server operating systems, familiarity with desktop computer and server hardware components, networking concepts, database admin experience • Exercise sound judgment and problem-solving skills • Take responsibility and work independently, as well as coordinate team efforts • Demonstrate patience, tact, and courtesy with a variety of customers and personalities • Able to handle difficult customer situations including troubleshooting in the presence of customers • Ability to communicate effectively with customers of varying levels of technical knowledge • Understanding and familiarity with service, installation, and customer-facing documentation • Microsoft Office Suite including Excel, Word, and PowerPoint • Must be able to successfully meet and maintain all required vendor credentialing, criminal background checks, and drug screens unless prohibited by law.
The Field Service Engineer is responsible for performing and documenting laser installations, preventive maintenance, and repairs to Fotona's medical and dental laser systems, accurately and efficiently responding to customer inquiries regarding error codes and orders, and providing management with daily communications regarding service orders. 
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Essential physical requirements include the ability to lift, carry, push, and pull equipment and tools weighing up to 80 pounds; stand, walk, bend, kneel, and reach for extended periods while performing service activities; and use hand and power tools requiring manual dexterity. The Field Service Engineer provides onsite customer service, maintenance, calibration, warranty, and break-fix repairs for precision materialographic sample preparation and analysis equipment.
p>• Experience: 4+ years relevant work experience • Knowledge: Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements; Working knowledge of aircraft and shop level maintenance; Working knowledge of MS Projects; Working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS); Knows and applies advanced concepts, practices and procedures of assigned product or program; Familiar with a variety of the fields concepts, practices, and procedures • Skills/Abilities: Proficient with MS Office including Word, Excel, PowerPoint and Outlook; Demonstrated ability to plan and accomplish goals based on experience and judgment; Excellent written and verbal communication skills; Ability to establish and maintain effective working relationships with internal staff and outside professionals • Education/Certification: BA or BS Degree in Electrical Engineering, Electronics, or related technical discipline; OR Associates Degree from a two-year college & 10+ years of relevant work experience. This role involves leading engineering design reviews, testing of products, supporting accident and root cause investigations, providing technical support and training for end users, and mentoring internal resources.
Los Angeles, CA30+ days ago
Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
Long Beach, CA18 days ago
p>Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need.
Los Angeles, CA30+ days ago
All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. Position Summary: Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation.
Los Angeles, CA14 days ago
Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). You will be responsible for leading a team installing and updating as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service.