UNKNOWN

FEED

Albany, NY; Albuquerque, NM; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Louisville, KY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Morristown, NJ; Nashville, TN; New Orleans, LA; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Shreveport, LA; St Louis, MO; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Winston-Salem, NC. Qualifications: Minimum ten years of recent experience in IT Service Management (ITSM), corporate service desk operations, or End User Computing (EUC) leadership; minimum five years of direct people management experience with accountability for budgeting, forecasting, and hiring.

KPMG International Cooperative

Director, Digital Desk

linkup_via_bold

As you grow into the role, youll help take on work currently handled through distributed support coverage, sharpen ownership of key workflows, and cut down on the manual handoffs that slow everyone down. Youll be a primary liaison between our clients and our development teams, learning the systems inside and out so you can configure, troubleshoot, and support with real confidence, not just a script.

goTRG

Specialist, R1 Help Desk Tier 1

Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.

Aretec Group Inc

Help Desk Specialist (Tier 1 Agent) Orlando FL

As you grow into the role, you'll help take on work currently handled through distributed support coverage, sharpen ownership of key workflows, and cut down on the manual handoffs that slow everyone down. Partner with building IT representatives as they take on first-line local investigation, helping them build sharper runbooks and complete, actionable Jira tickets before escalation.

The Recon Group

ea_via_bold

This role is responsible for identifying, researching, troubleshooting, and resolving technical issues of moderate complexity while delivering exceptional customer service and support to BayCare team members. The analyst partners with internal technology teams to ensure timely resolution of incidents and service requests, supports end-user technology, and helps maintain a reliable technology experience across the organization.

BayCare Health System

Technical Support Analyst

We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Sr Analyst

Candidate must possess active DoD Top Secret/SCI clearance and DoW 8140-411 Basic certification along with a combination of education and demonstrated experience/training on networks and applications specific to the SIE / USSOCOM enterprise, IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Determines which special team can best resolve the problem and assign the task to the Desktop Support, Customer Supports, Network Administration or System Administration Teams when a solution cannot be provided telephonically.

NANA Regional Corporation Inc

Senior Help Desk Technician (Active TS with SCI eligibility required)

You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).

YEAR

Department of the Treasury
<a href="https://home.treasury.gov/">https://home.treasury.gov/</a>
 The Department of the Treasury is organized into two major components - the Departmental Offices and the operating bureaus. Treasury Bureaus make up 98% of the Treasury work force and are responsible for carrying out specific operations assigned to the Department. The Department of the Treasury includes: 
  *Departmental Offices (DO)  The Departmental Offices (DO)are primarily responsible for the formulation of policy and management of the Department as a whole, while the operating bureaus carry out the specific operations assigned to the Department.   
*Bureau of Engraving & Printing (BEP)  The Bureau of Engraving & Printing (BEP) designs and manufactures U.S. currency, securities, and other official certificates and awards. 
*Internal Revenue Service (IRS)  The Internal Revenue Service (IRS) is the largest of Treasury's bureaus. It is responsible for determining, assessing, and collecting internal revenue in the United States. 
Alcohol and Tobacco Tax and Trade Bureau (TTB)  The Alcohol and Tobacco Tax and Trade Bureau (TTB) is responsible for enforcing and administering laws covering the production, use, and distribution of alcohol and tobacco products. TTB also collects excise taxes for firearms and ammunition.        Bureau of the Fiscal Service  The Bureau of the Fiscal Service was formed from the consolidation of the Financial Management Service and the Bureau of the Public Debt. Its mission is to promote the financial integrity and operational efficiency of the U.S. government through exceptional accounting, financing, collections, payments, and shared services.       The Financial Crimes Enforcement Network (FinCEN)                                                                                                                                                      The Financial Crimes Enforcement Network (FinCEN) supports law enforcement investigative efforts and fosters interagency and global cooperation against domestic and international financial crimes. It also provides U.S. policy makers with strategic analyses of domestic and worldwide trends and patterns.
Inspector General   The Inspector General conducts independent audits, investigations and reviews to help the Treasury Department accomplish its mission; improve its programs and operations; promote economy, efficiency and effectiveness; and prevent and detect fraud and abuse.   
Office of the Comptroller of the Currency (OCC)  The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises national banks to ensure a safe, sound, and competitive banking system that supports the citizens, communities, and economy of the United States.    
Treasury Inspector General for Tax Administration (TIGTA)   The Treasury Inspector General for Tax Administration (TIGTA) provides leadership and coordination and recommends policy for activities designed to promote economy, efficiency, and effectiveness in the administration of the internal revenue laws. TIGTA also recommends policies to prevent and detect fraud and abuse in the programs and operations of the IRS and related entities.       U.S. Mint  The U.S. Mint designs and manufactures domestic, bullion and foreign coins as well as commemorative medals and other numismatic items. The Mint also distributes U.S. coins to the Federal Reserve banks as well as maintains physical custody and protection of our nation's silver and gold assets.

Department of the Treasury, US

Program Analyst Senior Program Analyst

OTHER

Akima, LLC

[AW]-iCims

FULL_TIME

Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third ‑ party vendors, using ticket transfer and warm ‑ call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self ‑ service tickets, and email.

Aretec Inc

Help Desk Specialist (Tier I Agent ) Orlando FL

Talent Acquisition

Rather than merely administering approvals, the Principal Analyst exercises strategic business judgment to craft creative commercial solutions, evaluate risk/reward trade-offs, and accelerate deal velocity while safeguarding enterprise margins and corporate policy. Proactively advise sales leadership on negotiation strategy, discounting thresholds, packaging, product mix, and contract structure to optimize Annual Recurring Revenue (ARR).

Cloud Software Group

Principal Deal Desk Lead

This individual will play an important role in maintaining daily front desk operations while identifying opportunities to increase guest engagement, event bookings, and overall spa revenue. This dual-role position is responsible for delivering exceptional guest experiences while coordinating and executing spa events, group bookings, and special occasions.

St. Petersburg

Front Desk/Event Coordinator

sourcestack_via_bold

A commitment to continuous learning, whether through professional development courses, industry certifications, or networking opportunities, is essential for career growth and staying ahead of industry trends. A Special Investigations Unit (SIU) Desk Investigator within an insurance company plays a crucial role in assisting the SIU and claims departments with fraudulent activities related to insurance claims.

TWAY Trustway Services

SIU Desk Investigator - Tampa

This individual will apply independent judgment to diagnose complex and recurring problems, design and implement solutions, develop scripts and deployment packages, lead security remediation and vulnerability management, and recommend improvements to IT infrastructure. Skills & Competencies Required: Systems Analysis & Design: Knowledge of and ability to analyze requirements, evaluate alternatives, and design and implement IT solutions for endpoints, servers, applications, and network services.

Fortegra Financial

Systems Support Analyst

Cloud Software Group Inc

PART_TIME

This individual will apply independent judgment to diagnose complex and recurring problems, design and implement solutions, develop scripts and deployment packages, lead security remediation and vulnerability management, and recommend improvements to IT infrastructure. Systems Administration: Experience with Windows-based environments, Active Directory, and Office 365; administration of MFA (e.g., Duo), VPN (e.g., FortiClient), and asset/endpoint management and mass software deployment (e.g., NinjaOne).

LotSolutions, Inc.

Other tasks: Perform customer support related tasks and special projects as assigned by management · Liaise as necessary interdepartmentally to seek resolutions to all issues reported · Participate in client events, as appropriate (resource on site, client training, etc.) Working Relationships: Maintain inter-department relationships to resolve client issues Effectively communicate with both internal and external clients Develop communication and working relationship with Supervisor. Accuracy, thoroughness, and timeliness are key call logging components · Confirm and update customer profile information as needed Escalation: Promptly notify management of any potentially "dissatisfied" customers · Follow all documented escalation procedures, including hand off times, for issues requiring 3rd party intervention Open Calls: Follow all documented procedures to handle open calls, including monitoring open call queues, placing follow up phone calls, etc.

Analyst (Support & Operations)

AssuranceAmerica Corporation

The role is deliberately split: approximately half the week is hands-on technical support covering hardware, software, and networking, and half is front-line support for our ERP and connected business systems access, errors, data, and the documentation that keeps them usable. Build working knowledge of how data is actually structured and entered such as where a field means something different from what its label suggests, where conventions differ between sites, and which records other processes depend on.

Service Desk Analyst Jobs in Florida

Director, Digital Desk KPMG International Cooperative

Specialist, R1 Help Desk Tier 1 goTRG

Help Desk Specialist (Tier 1 Agent) Orlando FL Aretec Group Inc

Specialist, R1 Help Desk Tier 1 The Recon Group

Technical Support Analyst BayCare Health System

Sr Analyst HCL Technologies Ltd

Senior Help Desk Technician (Active TS with SCI eligibility required) NANA Regional Corporation Inc

Program Analyst Senior Program Analyst Department of the Treasury, US

Senior Help Desk Technician (Active TS with SCI eligibility required) Akima, LLC

Help Desk Specialist (Tier I Agent ) Orlando FL Aretec Inc

Principal Deal Desk Lead Cloud Software Group

Front Desk/Event Coordinator St. Petersburg

SIU Desk Investigator - Tampa TWAY Trustway Services

Systems Support Analyst Fortegra Financial

Principal Deal Desk Lead Cloud Software Group Inc

Systems Support Analyst LotSolutions, Inc.

Analyst (Support & Operations) HCL Technologies Ltd

SIU Desk Investigator - Tampa AssuranceAmerica Corporation

Regional IT Analyst Moss Holding Company

Systems Support Analyst The Fortegra Group Inc

Similar Job Searches

Stand out to leading employers.