Perform a variety of routine and complex direct patient care services and assist medical service providers in both simple and more difficult treatments;
Understand and follow written and oral instructions from physicians, nurses, and other team members;
Communicate effectively with others verbally and in writing in English;
Instruct and assist patients effectively;
Maintain complex and accurate records/charts;
Process physicians orders, prepare forms and requisitions as needed;
Perform routine clerical support work;
Perform routine housekeeping/stocking duties in relation to exam rooms, doctors offices, and other patient care areas;
Measure for crutches and teach use of crutches;
Work quickly and accurately following instructions with minimal direct supervision; give clear, concise instructions when necessary;
Maintain effective working relationships with co-workers, patients, and others;
Screen patients and collect data by observing patient and reporting to appropriate medical personnel;
Stand and walk for long periods and exercise a moderate amount of physical exertion (including stooping and lifting) and manual dexterity in the handling of patients and equipment;
Operate and maintain ambulatory care related equipment;
Learn new procedures and information within reasonable period of time;
Orient other employees effectively in clinic layout, and basic practices and procedures;
Organize and prioritize workload assignments; follow-through with assignments;
Maintain a patient, understanding, tolerant attitude under stressful conditions including illness, death and other unpleasant aspects of working in a medical setting.
The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.