Guest Service Agent (Front Desk Agent) LANGHORNE HOTEL MANAGEMENT LLCGuest Service Agent (Front Desk Agent)Langhorne, PA$15–$17 / hourp dir="ltr" style="line-height:1.2;margin-left:18pt;text-align:justify;margin-top:10pt;margin-bottom:0pt">Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets.
Guest Service Agent The Franklin on Rittenhouse, A Boutique HotelGuest Service AgentPhiladelphia, PAThe ideal candidate will possess excellent communication skills, a welcoming demeanor, and the ability to multitask efficiently in a fast-paced environment. As a Guest Services Agent, you will be the first point of contact for our guests, providing exceptional customer service with a smile.
Customer Service Agent - PHL Airport PrimeFlight Aviation Services IncCustomer Service Agent - PHL AirportPhiladelphia, PASpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Customer Service Agent Great Day Improvements LLCCustomer Service AgentMoorestown, NJInbound customer phone calls Creating and updating service request Processing Payments Answer customer questions regarding existing installs and service requests Resolving minor customer conflicts *Processing online inquiries. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.
Guest Service Agent HHM HospitalityGuest Service AgentPhiladelphia, PARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewGuest Service Agent (Four Months) Philadelphia International AirportGuest Service Agent (Four Months)Philadelphia, PAp>If you have a natural talent for delivering exceptional guest experiences, excel in collaboration, and possess strong problem-solving skills, we want to hear from you. Your duties will include welcoming guests with a warm smile, orchestrating check-ins seamlessly, and ensuring guest departure is a satisfying experience.
Customer Service Agent Great Day Improvements: A Family of BrandsCustomer Service AgentMoorestown, New Jersey$18–$18.50 / hourFull timeThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Champion has immediate openings for experienced Customer Service agents at our Philly office.
Guest Service Agent Hotel Warner - West Chester, PAGuest Service AgentWest Chester, PAThe ideal candidate will excel in delivering exceptional customer service in a hotel environment and will be the face of our establishment, welcoming guests and ensuring a pleasant experience throughout their stay. Join our committed team and play a pivotal role in creating memorable experiences for our guests.
Guest Service Agent Hampton Inn Philadelphia Center City - Convention CenterGuest Service AgentPhiladelphia, Pennsylvaniali style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Work schedule varies and may include working on holidays, weekends and alternate shifts.
Guest Service Agent Courtyard Philadelphia DowntownGuest Service AgentPhiladelphia, Pennsylvaniali style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Work schedule varies and may include working on holidays, weekends and alternate shifts.
NewGuest Service Agent Westin PhiladelphiaGuest Service AgentPhiladelphia, Pennsylvaniali style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Work schedule varies and may include working on holidays, weekends and alternate shifts.
Full-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center City Hilton Worldwide Holdings IncFull-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center CityPhiladelphia, PAHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent-Hilton Garden Inn, Mount Laurel, NJ Blue Sky Hospitality SolutionsGuest Service Agent-Hilton Garden Inn, Mount Laurel, NJMount Laurel, NJp>The Guest Service Agent is the first point of contact for hotel guests and plays a key role in creating a positive guest experience. Coordinate with Housekeeping and Maintenance departments to ensure guest rooms are ready and guest requests are fulfilled.
The Warwick Ambassador - Guest Service Agent Blue Sky Hospitality SolutionsThe Warwick Ambassador - Guest Service AgentPhiladelphia, PAp>As the first and last point of contact for our guests, the Guest Service Agent plays a critical role in delivering an exceptional arrival and departure experience. The Warwick Hotel Rittenhouse Square is seeking a polished, service-driven Guest Service Agent to join our Front Office team.
Guest Service Agent Courtyard by Marriott Philadelphia Coatesville ExtonGuest Service AgentCoatesville, PAp> - Process payments, including cash, credit, and debit transactions, ensuringproper billing and handling of guest accounts.- TheFront Desk Agent is responsible for delivering exceptional guest serviceexperiences from check-in through check-out.
Guest Service Agent Kimpton HotelsGuest Service AgentPhiladelphia, PAli>Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
NewAirport Customer Service Agent - PHL Unifi Aviation, LLCAirport Customer Service Agent - PHLPhiladelphia, PAPart timediv> Job Title Airport Customer Service Agent - PHL Date Friday, May 22, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 19.19 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. General information .Full-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center City Hilton GlobalFull-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center CityPhiladelphia, PAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Airport Services Agent - PHL Qatar Airways Group QCSCAirport Services Agent - PHLPhiladelphia, PAIn this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.Passenger Services Agent Worldwide Flight ServicesPassenger Services AgentEwingdiv>About WFSJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.Guest Services Agent Highgate Hotels LPGuest Services AgentNorth Wales, PAHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.Guest Services Agent Residence Inn Cherry HillGuest Services AgentCherry Hill, New Jerseya href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. 1821 Old Cuthbert RdCherry Hill, NJ 08034 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.NEW! Guest Service Agent at Hotel West & Main in Conshohocken Concord Hospitality Enterprises CoNEW! Guest Service Agent at Hotel West & Main in ConshohockenConshohocken, PARole Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.Customer Service Agent Thomas ScientificCustomer Service AgentSwedesboro, NJFull timeli style="margin-bottom:11px">Manage the full order lifecycle: enter and process orders accurately, confirm pricing and availability, provide order status and shipment tracking, and proactively follow up on open items and backorders. Investigate and resolve customer issues — pricing discrepancies, shipping problems, damaged goods, invoicing questions — coordinating cross-functionally with sales, purchasing, logistics, and accounting.Front Desk Agent Home2 Suites DowningtownFront Desk AgentDowningtown, PA$16–$18 / hourli dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:34pt">Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Previous hotel Front Desk experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.Front Desk Agent Philadelphia International AirportFront Desk AgentPhiladelphia, PAAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.IT Service Desk & Security Support The InstitutesIT Service Desk & Security SupportMalvern, PennsylvaniaThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.IT Service Desk & Security Support American Institute for Chartered PropertIT Service Desk & Security SupportMalvern, PAPart timeThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.Solution Advisor, CCaaS and Contact Center Solutions Bluewave Technology GroupSolution Advisor, CCaaS and Contact Center SolutionsPhiladelphia, PA$110,000–$140,000 / yearp>In this role, you'll partner closely with Sales, Client Success, Delivery, clients, and strategic technology partners to translate business objectives into practical solution paths, vendor shortlists, and executable roadmaps that improve customer experience, agent productivity, and operational efficiency. As a Solution Advisor at Bluewave focused on CCaaS & Contact Center Solutions, you will lead discovery, deal support, and solution development for client engagements focused on Contact Center as a Service (CCaaS) and related CX, EX, and AI solutions.Load moreSimilar Job SearchesService Manager Jobs in Radnor, PAService Agent Jobs in Philadelphia, PAService Agent Jobs in Princeton, NJ
Full-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center City Hilton GlobalFull-Time Guest Service Agent - DoubleTree by Hilton Philadelphia Center CityPhiladelphia, PAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Airport Services Agent - PHL Qatar Airways Group QCSCAirport Services Agent - PHLPhiladelphia, PAIn this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
Passenger Services Agent Worldwide Flight ServicesPassenger Services AgentEwingdiv>About WFSJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.Guest Services Agent Highgate Hotels LPGuest Services AgentNorth Wales, PAHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.Guest Services Agent Residence Inn Cherry HillGuest Services AgentCherry Hill, New Jerseya href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. 1821 Old Cuthbert RdCherry Hill, NJ 08034 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.NEW! Guest Service Agent at Hotel West & Main in Conshohocken Concord Hospitality Enterprises CoNEW! Guest Service Agent at Hotel West & Main in ConshohockenConshohocken, PARole Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.Customer Service Agent Thomas ScientificCustomer Service AgentSwedesboro, NJFull timeli style="margin-bottom:11px">Manage the full order lifecycle: enter and process orders accurately, confirm pricing and availability, provide order status and shipment tracking, and proactively follow up on open items and backorders. Investigate and resolve customer issues — pricing discrepancies, shipping problems, damaged goods, invoicing questions — coordinating cross-functionally with sales, purchasing, logistics, and accounting.Front Desk Agent Home2 Suites DowningtownFront Desk AgentDowningtown, PA$16–$18 / hourli dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:34pt">Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Previous hotel Front Desk experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.Front Desk Agent Philadelphia International AirportFront Desk AgentPhiladelphia, PAAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.IT Service Desk & Security Support The InstitutesIT Service Desk & Security SupportMalvern, PennsylvaniaThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.IT Service Desk & Security Support American Institute for Chartered PropertIT Service Desk & Security SupportMalvern, PAPart timeThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.Solution Advisor, CCaaS and Contact Center Solutions Bluewave Technology GroupSolution Advisor, CCaaS and Contact Center SolutionsPhiladelphia, PA$110,000–$140,000 / yearp>In this role, you'll partner closely with Sales, Client Success, Delivery, clients, and strategic technology partners to translate business objectives into practical solution paths, vendor shortlists, and executable roadmaps that improve customer experience, agent productivity, and operational efficiency. As a Solution Advisor at Bluewave focused on CCaaS & Contact Center Solutions, you will lead discovery, deal support, and solution development for client engagements focused on Contact Center as a Service (CCaaS) and related CX, EX, and AI solutions.Load moreSimilar Job SearchesService Manager Jobs in Radnor, PAService Agent Jobs in Philadelphia, PAService Agent Jobs in Princeton, NJ
Guest Services Agent Highgate Hotels LPGuest Services AgentNorth Wales, PAHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Residence Inn Cherry HillGuest Services AgentCherry Hill, New Jerseya href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. 1821 Old Cuthbert RdCherry Hill, NJ 08034 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
NEW! Guest Service Agent at Hotel West & Main in Conshohocken Concord Hospitality Enterprises CoNEW! Guest Service Agent at Hotel West & Main in ConshohockenConshohocken, PARole Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Customer Service Agent Thomas ScientificCustomer Service AgentSwedesboro, NJFull timeli style="margin-bottom:11px">Manage the full order lifecycle: enter and process orders accurately, confirm pricing and availability, provide order status and shipment tracking, and proactively follow up on open items and backorders. Investigate and resolve customer issues — pricing discrepancies, shipping problems, damaged goods, invoicing questions — coordinating cross-functionally with sales, purchasing, logistics, and accounting.
Front Desk Agent Home2 Suites DowningtownFront Desk AgentDowningtown, PA$16–$18 / hourli dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:34pt">Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Previous hotel Front Desk experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Front Desk Agent Philadelphia International AirportFront Desk AgentPhiladelphia, PAAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
IT Service Desk & Security Support The InstitutesIT Service Desk & Security SupportMalvern, PennsylvaniaThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.
IT Service Desk & Security Support American Institute for Chartered PropertIT Service Desk & Security SupportMalvern, PAPart timeThe IT Service Desk and Security Support role is an AI-leveraged operator position responsible for resolving end-user issues, supporting day-to-day cybersecurity operations, and continuously expanding what the service desk can handle without adding headcount. • Resolve Tier 1 and Tier 2 issues across endpoints, user accounts, productivity tools, and enterprise systems — using AI copilots, self-service agents, and automation as the first response, with manual handling reserved for exceptions.
Solution Advisor, CCaaS and Contact Center Solutions Bluewave Technology GroupSolution Advisor, CCaaS and Contact Center SolutionsPhiladelphia, PA$110,000–$140,000 / yearp>In this role, you'll partner closely with Sales, Client Success, Delivery, clients, and strategic technology partners to translate business objectives into practical solution paths, vendor shortlists, and executable roadmaps that improve customer experience, agent productivity, and operational efficiency. As a Solution Advisor at Bluewave focused on CCaaS & Contact Center Solutions, you will lead discovery, deal support, and solution development for client engagements focused on Contact Center as a Service (CCaaS) and related CX, EX, and AI solutions.