NewPassenger Service Agent Alliance Ground International companyPassenger Service AgentNewark, NJli>Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage.
Service Agent, Visitor Parking - Part Time - Day Hackensack University Medical CenterService Agent, Visitor Parking - Part Time - DayHackensack, NJp>The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.
Guest Service Agent Stonebridge CompaniesGuest Service AgentNew York, NY$27.76–$29.76 / hourThe Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Bilingual Sales Operations Service Agent (Spanish and/or Mandarin/Cantonese HealthfirstBilingual Sales Operations Service Agent (Spanish and/or Mandarin/CantoneseNY$48,600–$65,960 / yearp>The Sales Operations Service Agent is responsible for supporting the Sales Operations Service Center by ensuring that brokers/agents and their uplines receive exceptional customer service. Resolves inquiries and issues relating to all aspects of broker/ agent business: Broker/Agent questions and issues regarding member eligibility, benefits, claims process, as well as product questions and various other customer support functions.
Field Service Agent - Queens - Bilingual Mandarin/Cantonese HF Management ServicesField Service Agent - Queens - Bilingual Mandarin/CantoneseNew York City, New YorkThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. Initiate investigations, partner with other assigned parties to participate in root cause analysis, communicate complex information, take proactive and/or corrective measures and/or recommend solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframes.
Guest Services Agent - Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent - Holiday Inn ExpressNew York, NYThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require.
Customer Service Agent- 1st Shift DSV Road Transport IncCustomer Service Agent- 1st ShiftCarteret, NJul>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Customer Service Agent- 2nd Shift DSV Road Transport IncCustomer Service Agent- 2nd ShiftCarteret, NJul>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Senior Freight Forwarding Operations and Customer Service Agent DP World LtdSenior Freight Forwarding Operations and Customer Service AgentClifton, NJLiaison with sales to ensure required documentation/information needed for the SOP are provided Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
Guest Service Agent - Innside New York Meliá Hotels InternationalGuest Service Agent - Innside New YorkNew Yok Cityli>Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process.
Guest Services Agent Stonebridge CompaniesGuest Services AgentNew York, NYPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Remote Customer Service Agent | Travel Booker Destination CareersRemote Customer Service Agent | Travel BookerNew York, New YorkRemote$30,000–$55,000 / yearIt’s ideal for individuals who are proactive, enjoy helping others, and thrive in a goal-oriented environment.$30,000 - $55,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title:Remote Customer Service Agent | Travel Booker About Destination Knot:At Destination Knot, we create stress-free and unforgettable travel experiences for individuals, couples, families, and groups.Guest Service Agent / Overnight Relieve (Friday and Saturday) Stonebridge CompaniesGuest Service Agent / Overnight Relieve (Friday and Saturday)Saddle Brook, NJ$17–$19 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.Guest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNY$20–$24 / hourp>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotels front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.Customer Service Agent (CSA) — Sightseeing Tours (Outdoor Position) TopView SightseeingCustomer Service Agent (CSA) — Sightseeing Tours (Outdoor Position)NYC, NYFull timeul>$17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations. TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.Remote Travel Customer Service Agent Dream VoyagesRemote Travel Customer Service AgentMillburn, New JerseyRemoteWe serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed.Service Agent, Visitor Parking - Part Time - Day Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - DayHackensack, New Jerseyp style="margin-top:0pt;margin-bottom:0pt">The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Responsibilities: A day in the life of a Service Agent at Hackensack Meridian Health includes: Welcomes, directs, and assists patients and visitors to the institution by proactively greeting them in a courteous fashion utilizing proper verbal and non-verbal communication.Field Service Agent - Brooklyn - Mandarin/Cantonese HealthfirstField Service Agent - Brooklyn - Mandarin/CantoneseBrooklyn, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.Guest Service Agent (Part-Time) Hilton Worldwide Holdings IncGuest Service Agent (Part-Time)Jersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Guest Service Agent Hilton Worldwide Holdings IncGuest Service AgentJersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Guest Services Agent - Hotel Front Desk (Temporary) Sonesta Great Bay Beach Resort & CasinoGuest Services Agent - Hotel Front Desk (Temporary)NY$25–$30 / hourp>The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentNJp>The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Guest Services Agent Westin Governor MorristownGuest Services AgentMorristown, New Jerseya href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.Guest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNY$22.50–$23.50 / hourp>PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.Guest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, NJStart every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.Guest Services Agent Highgate Hotels LPGuest Services AgentMorristown, NJCompensation Type: Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. www.highgate.com Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Guest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.Customer Service Agent Jet Aviation International, Inc.Customer Service AgentTeterboro, NJAircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.CLIENT CENTER GUEST SERVICE AGENT Compass Group North AmericaCLIENT CENTER GUEST SERVICE AGENTNY$29–$30 / hourActing as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.LOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNY$24–$25 / hourp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf. Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries).Guest Services Agent Onni GroupGuest Services AgentUnion, New Jerseyli>Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.Customer Service Agent (Summer Seasonal Newark Airport) Sixt SECustomer Service Agent (Summer Seasonal Newark Airport)Newark, NJOur mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.Front Desk Agent Marriott Vacations Worldwide CorpFront Desk AgentNYp>As a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNewark, NJPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Front Desk Agent - Full Time Stonebridge CompaniesFront Desk Agent - Full TimeSaddle Brook, NJp>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.Seasonal Overnight Inventory Agent - NYC Ferry Hornblower Group IncSeasonal Overnight Inventory Agent - NYC FerryBrooklyn, NYHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.CCO Service Agent - Language Requirement HealthfirstCCO Service Agent - Language RequirementNJ$40,200–$54,570 / yearThis individual receives and addresses member & provider inquiries, resolves complaints, educates clients, retains members, helps to prevent dis-enrollments, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within our traditional and/or Omni-channel contact center environment. Initiates investigations as required, partnering with other assigned parties to participate in root cause analysis, takes proactive and/or corrective measures and/or recommends solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframe.Front Desk Agent Crescent CareersFront Desk AgentNewark, New Jerseyli>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.NewTicket/Gate Agent (Customer Service Agent) - LGA Delta Air Lines IncTicket/Gate Agent (Customer Service Agent) - LGANew York, NYp>Share Ticket/Gate Agent (Customer Service Agent) - LGA with LinkedIn Share Ticket/Gate Agent (Customer Service Agent) - LGA with Twitter Share Ticket/Gate Agent (Customer Service Agent) - LGA with Facebook Share Ticket/Gate Agent (Customer Service Agent) - LGA with a friend via email. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.Program Manager, Member Services Content & Communications Rue La La, Inc.Program Manager, Member Services Content & CommunicationsNew York, NYRemote$95,000–$115,000 / yearp>What We Offer: Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. About the Role: The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members.Customer Experience Associate Book of the MonthCustomer Experience AssociateNew York, New Yorkdiv class="col col-xs-7 description" id="job-description">Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing customer service agents whose focus is delivering exceptional service to our members. You will assist agents as they resolve member inquiries, be trained on handling sensitive escalations with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books.Customer Success Manager Messer LLCCustomer Success ManagerBridgewater, NJ$102,000–$155,000 / yearPart timeThe Customer Success Manager is responsible for managing Customer Service agents to ensure our customers are satisfied through effective management of the services to experience the full value of our products and services resulting in establishing Messer as their leading gas supplier of choice. Monitoring customer account trends and tracking changes or usage utilizing the analytical data and dashboards to proactively improve the services and ensure adherence to the agreement terms especially services charges, incidental charges etc.Head of Technology, Intelligence Ventures SPECTRUMHead of Technology, Intelligence VenturesNew York, NY$263,200–$393,800 / yearOwn the end-to-end technical architecture of the platform — from large-scale network signal ingestion and processing through behavioral embedding generation, feature store construction, and zero-copy intelligence delivery to enterprise partners — ensuring the platform is production-grade, built for household-scale throughput, and designed for long-term extensibility across new signal sources and use cases. Lead the build of the platform’s cloud-native data and application infrastructure — including ingestion and transformation pipelines, ML/AI compute environments, zero-copy partner access frameworks, and a real-time agent-to-agent API layer that enables external AI systems (marketing agents, commerce agents, customer service agents) to query household-level intelligence and receive contextually grounded responses.Principal AI Engineer Salesforce IncPrincipal AI EngineerNY$172,500–$313,700 / yearYou'll build and maintain the core infrastructure, CI/CD pipelines, and platform services that underpin our machine learning initiatives and go further in designing the harnesses, sandboxes, and evaluation frameworks that let AI agents be developed, tested, and trusted in production. Implement evaluation frameworks for agent behavior using a combination of vendor , open source or in house built tools - covering task success, tool selection accuracy, trajectory evaluation, hallucination rates, latency, and cost.Corporate Vice President - Lead AI Engineer, Identity & Access Management New York Life Insurance CoCorporate Vice President - Lead AI Engineer, Identity & Access Management$147,500–$211,000 / yearThis is the core of the role: architecting and developing a centralized, governed, agentic platform that transforms Cyber and IAM operations through intelligent automation, orchestrated AI agents, MCP tooling, and a unified identity and data layer, deployed on Google Cloud Platform (Gemini Enterprise Agent Platform, FKA Vertex AI) and/or Amazon AgentCore. Architect and implement a centralized, multi-agent platform on Gemini Enterprise Agent Platform (FKA Vertex) and/or Amazon AgentCore, integrating MCP tooling, vector databases, and retrieval-augmented generation (RAG) architectures for intelligent Cyber and IAM automation.Load moreSimilar Job SearchesService Manager JobsService Assistant JobsFacilities Manager JobsService Technician JobsDirector Of Facilities JobsFacilities Technician JobsService Agent JobsService Agent JobsService Agent JobsService Agent Jobs
Guest Service Agent / Overnight Relieve (Friday and Saturday) Stonebridge CompaniesGuest Service Agent / Overnight Relieve (Friday and Saturday)Saddle Brook, NJ$17–$19 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNY$20–$24 / hourp>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotels front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Customer Service Agent (CSA) — Sightseeing Tours (Outdoor Position) TopView SightseeingCustomer Service Agent (CSA) — Sightseeing Tours (Outdoor Position)NYC, NYFull timeul>$17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations. TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.
Remote Travel Customer Service Agent Dream VoyagesRemote Travel Customer Service AgentMillburn, New JerseyRemoteWe serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed.
Service Agent, Visitor Parking - Part Time - Day Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - DayHackensack, New Jerseyp style="margin-top:0pt;margin-bottom:0pt">The Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Responsibilities: A day in the life of a Service Agent at Hackensack Meridian Health includes: Welcomes, directs, and assists patients and visitors to the institution by proactively greeting them in a courteous fashion utilizing proper verbal and non-verbal communication.
Field Service Agent - Brooklyn - Mandarin/Cantonese HealthfirstField Service Agent - Brooklyn - Mandarin/CantoneseBrooklyn, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Guest Service Agent (Part-Time) Hilton Worldwide Holdings IncGuest Service Agent (Part-Time)Jersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Service Agent Hilton Worldwide Holdings IncGuest Service AgentJersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Services Agent - Hotel Front Desk (Temporary) Sonesta Great Bay Beach Resort & CasinoGuest Services Agent - Hotel Front Desk (Temporary)NY$25–$30 / hourp>The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentNJp>The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Services Agent Westin Governor MorristownGuest Services AgentMorristown, New Jerseya href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNY$22.50–$23.50 / hourp>PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Guest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, NJStart every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Guest Services Agent Highgate Hotels LPGuest Services AgentMorristown, NJCompensation Type: Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. www.highgate.com Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Guest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Customer Service Agent Jet Aviation International, Inc.Customer Service AgentTeterboro, NJAircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
CLIENT CENTER GUEST SERVICE AGENT Compass Group North AmericaCLIENT CENTER GUEST SERVICE AGENTNY$29–$30 / hourActing as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.
LOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNY$24–$25 / hourp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf. Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries).
Guest Services Agent Onni GroupGuest Services AgentUnion, New Jerseyli>Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.
Customer Service Agent (Summer Seasonal Newark Airport) Sixt SECustomer Service Agent (Summer Seasonal Newark Airport)Newark, NJOur mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.
Front Desk Agent Marriott Vacations Worldwide CorpFront Desk AgentNYp>As a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNewark, NJPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Front Desk Agent - Full Time Stonebridge CompaniesFront Desk Agent - Full TimeSaddle Brook, NJp>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Seasonal Overnight Inventory Agent - NYC Ferry Hornblower Group IncSeasonal Overnight Inventory Agent - NYC FerryBrooklyn, NYHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
CCO Service Agent - Language Requirement HealthfirstCCO Service Agent - Language RequirementNJ$40,200–$54,570 / yearThis individual receives and addresses member & provider inquiries, resolves complaints, educates clients, retains members, helps to prevent dis-enrollments, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within our traditional and/or Omni-channel contact center environment. Initiates investigations as required, partnering with other assigned parties to participate in root cause analysis, takes proactive and/or corrective measures and/or recommends solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframe.
Front Desk Agent Crescent CareersFront Desk AgentNewark, New Jerseyli>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
NewTicket/Gate Agent (Customer Service Agent) - LGA Delta Air Lines IncTicket/Gate Agent (Customer Service Agent) - LGANew York, NYp>Share Ticket/Gate Agent (Customer Service Agent) - LGA with LinkedIn Share Ticket/Gate Agent (Customer Service Agent) - LGA with Twitter Share Ticket/Gate Agent (Customer Service Agent) - LGA with Facebook Share Ticket/Gate Agent (Customer Service Agent) - LGA with a friend via email. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Program Manager, Member Services Content & Communications Rue La La, Inc.Program Manager, Member Services Content & CommunicationsNew York, NYRemote$95,000–$115,000 / yearp>What We Offer: Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. About the Role: The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members.
Customer Experience Associate Book of the MonthCustomer Experience AssociateNew York, New Yorkdiv class="col col-xs-7 description" id="job-description">Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing customer service agents whose focus is delivering exceptional service to our members. You will assist agents as they resolve member inquiries, be trained on handling sensitive escalations with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books.
Customer Success Manager Messer LLCCustomer Success ManagerBridgewater, NJ$102,000–$155,000 / yearPart timeThe Customer Success Manager is responsible for managing Customer Service agents to ensure our customers are satisfied through effective management of the services to experience the full value of our products and services resulting in establishing Messer as their leading gas supplier of choice. Monitoring customer account trends and tracking changes or usage utilizing the analytical data and dashboards to proactively improve the services and ensure adherence to the agreement terms especially services charges, incidental charges etc.
Head of Technology, Intelligence Ventures SPECTRUMHead of Technology, Intelligence VenturesNew York, NY$263,200–$393,800 / yearOwn the end-to-end technical architecture of the platform — from large-scale network signal ingestion and processing through behavioral embedding generation, feature store construction, and zero-copy intelligence delivery to enterprise partners — ensuring the platform is production-grade, built for household-scale throughput, and designed for long-term extensibility across new signal sources and use cases. Lead the build of the platform’s cloud-native data and application infrastructure — including ingestion and transformation pipelines, ML/AI compute environments, zero-copy partner access frameworks, and a real-time agent-to-agent API layer that enables external AI systems (marketing agents, commerce agents, customer service agents) to query household-level intelligence and receive contextually grounded responses.
Principal AI Engineer Salesforce IncPrincipal AI EngineerNY$172,500–$313,700 / yearYou'll build and maintain the core infrastructure, CI/CD pipelines, and platform services that underpin our machine learning initiatives and go further in designing the harnesses, sandboxes, and evaluation frameworks that let AI agents be developed, tested, and trusted in production. Implement evaluation frameworks for agent behavior using a combination of vendor , open source or in house built tools - covering task success, tool selection accuracy, trajectory evaluation, hallucination rates, latency, and cost.
Corporate Vice President - Lead AI Engineer, Identity & Access Management New York Life Insurance CoCorporate Vice President - Lead AI Engineer, Identity & Access Management$147,500–$211,000 / yearThis is the core of the role: architecting and developing a centralized, governed, agentic platform that transforms Cyber and IAM operations through intelligent automation, orchestrated AI agents, MCP tooling, and a unified identity and data layer, deployed on Google Cloud Platform (Gemini Enterprise Agent Platform, FKA Vertex AI) and/or Amazon AgentCore. Architect and implement a centralized, multi-agent platform on Gemini Enterprise Agent Platform (FKA Vertex) and/or Amazon AgentCore, integrating MCP tooling, vector databases, and retrieval-augmented generation (RAG) architectures for intelligent Cyber and IAM automation.