Account Manager- Insurance Agent/Customer Service Representative Linn T. Hodge & SonsAccount Manager- Insurance Agent/Customer Service RepresentativeLos Angeles, CA$60,000–$85,000 / yearFull timeMost importantly, we are looking for someone who can grow with us and work as a critical team member in perpetuating our agency as we fully move into our 96th year in business. About the Position: A Personal Lines Account Manager (CSR) is responsible for servicing the insurance needs of our Personal Lines Clients.
Insurance Agent Cornerstone FinancialInsurance AgentMonrovia, CA$1,000–$5,000 / monthTemporaryContractorPart timeWe are seeking motivated, coachable individuals who are interested in learning the financial services industry and helping families protect their financial futures. This opportunity offers flexible scheduling, professional development, and the ability to build an independent business while making a meaningful impact in people's lives.
Front Desk Agent Marriott Vacations WorldwideFront Desk AgentPalm Desert, CAAs a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
NewFront Desk Agent Hyatt Vacations OwnershipFront Desk AgentEscondido, CAAs a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Real Estate Sales Agent Weichert, RealtorsReal Estate Sales AgentLathrop, CAWhether you’re new to real estate or a seasoned closer, we provide proven sales training, advanced technology, and ongoing support to help you grow your pipeline, close more deals, and maximize your income. Backed by the Weichert® brand, we combine local market expertise with national resources, proven systems, and powerful sales tools to help our agents close more deals and deliver exceptional client experiences.
Event Sales Agent (Full-Time) Sacramento County - $19.90/hour + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Full-Time) Sacramento County - $19.90/hour + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Sacramento, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as Sporting Events, Concerts, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Event Sales Agent position pays a base wage of $19.90 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $21,000 and $76,600.
Event Sales Agent (Part-time) Sacramento County - $19.90/hour + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Part-time) Sacramento County - $19.90/hour + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Sacramento, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as Sporting Events, Concerts, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Event Sales Agent position pays a base wage of $19.90 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $21,000 and $76,600.
NewEvent Sales Agent (Full-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Full-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Newport Beach, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $12,000 and $113,000.
NewEvent Sales Agent (Part-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Part-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Newport Beach, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $12,000 and $113,000.
Residential Real Estate Sales Agent The Berns TeamResidential Real Estate Sales AgentPasadena, CA$127,000–$219,000 / yearOur mission is: to influence the lives of others and assist them in their life decisions with honest, fair, and ethical dealings; to assist them in reaching and exceeding their personal and financial goals; to make a positive daily impact on our fellow team members, associates, clients, and passions; to influence the lives of others, especially children, locally and internationally through education and mentorship. We are a business following a model that is all about relationships, making our main sources of business our past clients, referrals, and those we meet through our 6-Day Blitz Marketing of our listings.
NewLife Sales Agent Auto Club Of Southern CalifLife Sales AgentSanta Barbara, CASee Auto Club Of Southern Calif Privacy Policy at https://careers.ace.aaa.com/us/en/privacy-policy and Terms & Conditions at https://www.ace.aaa.com/legal/terms-of-use.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. After completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $86,200 - $105,300 annually.
Lead Marketing Field Agent Hyatt Vacations OwnershipLead Marketing Field AgentSan Marcos, CAAs a Marketing Coordinator Lead , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
NewEvent Sales & Marketing Agent for San Diego County (Full-time) - $18.04/hr + Training Pay* + $2,000 Sign-On* Potential Hyatt Vacations OwnershipEvent Sales & Marketing Agent for San Diego County (Full-time) - $18.04/hr + Training Pay* + $2,000 Sign-On* PotentialSan Marcos, CAThe AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $27,500 and $72,000. Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports.
NewEvent Sales & Marketing Agent for San Diego County (Part-time) - $18.04/hr + Training Pay* + $2,000 Sign-On* Potential Hyatt Vacations OwnershipEvent Sales & Marketing Agent for San Diego County (Part-time) - $18.04/hr + Training Pay* + $2,000 Sign-On* PotentialSan Marcos, CAThe AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $27,500 and $72,000. Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports.
Senior Software Engineer I - Agent Foundations SamsaraSenior Software Engineer I - Agent FoundationsSan Francisco, CARemoteDevelop scalable backend services that handle tracking and execution of hundreds of thousands of routes in real time, along with reporting and suggested optimizations to better utilize vehicles, drivers, and take optimal routes to accomplish their work. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
NewReal Estate Sales Agent Onyx HomesReal Estate Sales AgentLaguna Hills, CA$150,000–$180,000 / yearSince starting Onyx Homes in 2020, we have solved over 1,100 deals for over $1 Billion in Sales Volume. New Agents : Our Proven Process gets brand new agents up and running FAST.
Licensed Commercial Real Estate Sales Agent San Francisco Starboard Commercial Real EstateLicensed Commercial Real Estate Sales Agent San FranciscoSan Francisco, CAEstablished in 1991, Starboard Commercial Real Estate has organically developed significant relationships with owners, investors, tenants, developers, architects, and attorneys throughout the San Francisco Bay Area with access to a network of professionals throughout multiple markets in the U.S. Locally based, and technology-forward, our brokers are highly qualified experts backed by a full-service, in-house support team who understand the intricacies of San Francisco real estate. As the largest independently-owned commercial real estate firm in San Francisco, Starboard Commerical Real Estate provides boutique, full-service, client-oriented expertise while offering global reach through national and international partner offices.
NewSales Agent Auto Club Of Southern CalifSales AgentLompoc, CA$99,600–$121,700 / yearAfter completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $99,600 - $121,700 annually. With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Guest Services Agent Hyatt Hotels CorpGuest Services AgentSanta Cruz, CAShare Guest Services Agent on LinkedIn Tweet Guest Services Agent Share Guest Services Agent on Facebook Share Guest Services Agent via Email. Because this role provides experience in front desk operations, culinary service, and event logistics, it serves as a springboard for numerous career paths, including: Guest Services Supervisor.
NewGuest Service Agent Hyatt Hotels CorpGuest Service AgentSan Ramon, CAHYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. Share Guest Service Agent on LinkedIn Tweet Guest Service Agent Share Guest Service Agent on Facebook Share Guest Service Agent via Email.
Distribution Customer Service Agent EmploynetDistribution Customer Service AgentBrisbane, CA$20–$25 / hourThis facility specializes in order fulfillment, inventory management, and customer receiving, and were looking for someone who can help ensure smooth daily operations and exceptional client service. Serve as the primary point of contact for clients: overseeing the workflow in the warehouse of receipts, orders, and meeting daily operational deadlines.
Part- Time Customer Service Agent - SFO Airport PrimeFlight Aviation Services IncPart- Time Customer Service Agent - SFO AirportSan Francisco, CASpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Part-Time Customer Service Agent - BUR Airport PrimeFlight Aviation Services IncPart-Time Customer Service Agent - BUR AirportBurbank, CASpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Customer Service Agent Alaska AirlinesCustomer Service AgentSan Diego, CAAlaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge.
Guest Service Agent (Hotel) Lodging DynamicsGuest Service Agent (Hotel)Anaheim, CAYou'll be the first point of contact for guests-creating a welcoming experience while managing check-ins, guest requests, and front desk operations. Start your hospitality career with Lodging Dynamics Hospitality Group-where we "Make Money and Do Good.".
Part Time Guest Service Agent / Front Desk Best Western PlusPart Time Guest Service Agent / Front DeskFresno, CAPart timePosition Summary: A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to make the guest experience memorable. Be knowledgeable about the hotel's marketing program, specials & packages and use sales techniques to upsell rooms to maximize revenue and occupancy levels.
Guest Services Agent Calistoga Motor Lodge & SpaGuest Services AgentCALISTOGA, CAThis position serves as the primary point of contact throughout the guest journey, handling reservations, check-in and check-out, guest requests, and providing information about the hotel and local area. Support hotel revenue through effective upselling of rooms, spa services, dining, and hotel experiences.
SFO Passenger Service Agent - Part Time -Spanish Speakers Swissport International AGSFO Passenger Service Agent - Part Time -Spanish SpeakersBurlingame, CAYour activities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Your profile High School diploma or GED equivalent Good command of the English language both verbal and written Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Spanish-speaking a must, additional languages desirable. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance.
Passenger Service Agent - Part Time Swissport International AGPassenger Service Agent - Part TimeBurlingame, CAJob summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance. As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
SFO Passenger Service Agent - Spanish Speakers Swissport International AGSFO Passenger Service Agent - Spanish SpeakersBurlingame, CaliforniaPassenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
SFO Passenger Service Agent Swissport International AGSFO Passenger Service AgentBurlingame, CaliforniaPassenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
Covert Protective Services Agent (Front of Office) DAGDA INTERNATIONAL INC.Covert Protective Services Agent (Front of Office)Menlo Park, CAThe Covert Protective Services Agent (Front‑of‑Office) operates in a discreet, client‑facing role designed to integrate seamlessly into reception or front‑of‑house environments. This position combines professional hospitality with advanced situational awareness to support the safety, privacy, and continuity of operations for clients and visitors - without drawing attention or disrupting normal activities.
Protective Services Agent Private Educational Institution (Armed, Concealed Carry, Plain Clothes) Cooke & AssociatesProtective Services Agent Private Educational Institution (Armed, Concealed Carry, Plain Clothes)San Francisco, CaliforniaThe agent supports campus safety through discreet patrols, access monitoring, and timely response to safety or security incidents while maintaining a low-visibility profile. Minimum 8 years of prior law enforcement experience or 10 years of progressively responsible plain clothes armed protective services experience with a valid CCW.
NewSenior Freight Forwarding Operations and Customer Service Agent - Ocean Exports DP World LtdSenior Freight Forwarding Operations and Customer Service Agent - Ocean ExportsCarson, CAWe're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
Senior Freight Forwarding Operations and Customer Service Agent DP World LtdSenior Freight Forwarding Operations and Customer Service AgentLos Angeles, CAManage file creation and all services associated with freight forwarding and logistics • Assist with account start-up • Liaise with sales to ensure required documentation/information needed for the SOP are provided • Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing • Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files • Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed • Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files • Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance • Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file • Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
NewRamp Service Agent Part Time (San Francisco, CA, US) American AirlinesRamp Service Agent Part Time (San Francisco, CA, US)San Francisco, CAFleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Customer Service Agent Start Club CorpCustomer Service AgentCulver City, CaliforniaStart Club Corp partners with organizations to develop strategic marketing initiatives that strengthen brands, engage audiences, and support sustainable growth. We are seeking a friendly and customer-focused Customer Service Agent to provide exceptional service and create positive customer experiences.
Airline Ramp Service Agent - PM Shift Ameriflight LLCAirline Ramp Service Agent - PM ShiftBurbank, CAAmeriflight LLC, the world's largest Part 135 air cargo airline has part time openings for Ramp Service Agents at our Burbank Airport facility. You will be working in an airport environment with running and moving aircraft, ground support vehicles, loading equipment and cargo containers.
Guest Service Agent Property ManagementGuest Service AgentGlendale, CaliforniaPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
PT service Agent-Santa Ana DHL GroupPT service Agent-Santa AnaSanta Ana, CAAssists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments. Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
PT Service Agent DHL GroupPT Service AgentOntario, CAAssists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments. Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
NewCustomer Service Agent Part Time (San Francisco, CA, US) American AirlinesCustomer Service Agent Part Time (San Francisco, CA, US)San Francisco, CAPerform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Guest Service Agent (Part-Time) - Hilton Santa Barbara Beachfront Resort Hilton Worldwide Holdings IncGuest Service Agent (Part-Time) - Hilton Santa Barbara Beachfront ResortSanta Barbara, CAThe Hilton Santa Barbara Beachfront Resort is currently seeking an enthusiastic Guest Service Agent (Part-Time) that will provide support by greeting and registering guests and checking guests out of the hotel in the hotel''s continuing effort to deliver outstanding guest service and financial profitability. Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
Guest Services Agent CCC Portfolio Management II LLCGuest Services AgentPismo Beach, CAPart timeGreet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet, and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
Overnight Guest Service Agent - Doubletree by Hilton Hotel - San Diego Mission Valley Hilton Worldwide Holdings IncOvernight Guest Service Agent - Doubletree by Hilton Hotel - San Diego Mission ValleySan Diego, CAHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As an Overnight Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Service Agent I - HVAC Pueblo Mechanical & Controls, Inc.Service Agent I - HVACCAAs a Service Agent I - HVAC, you''ll serve as a key point of contact supporting both internal technicians and external customers by scheduling repair and maintenance calls, dispatching work, managing work orders, and ensuring a smooth, professional service experience. Experience: 1-3 years of experience in customer service, dispatching, administrative support, or inside sales (HVAC, mechanical, or service industry experience is a strong plus).
Guest Service Agent Larkspur Landing SacramentoGuest Service AgentSacramento, CARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent (FT/PT) The QuailGuest Service Agent (FT/PT)Carmel, CAWorking alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department. Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.