Warrensville Hts, Ohio30+ days ago
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Responsibilities
- Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle.
The organization proudly supports union members, credit union clients, and veterans nationwide while continuing to grow through a remote-first workforce focused on service, stability, and professional development. Comprehensive training, structured mentorship, and pre-qualified client consultations are provided so you can succeed from anywhere in the United States while developing long-term professional growth.
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service.
Job Responsibilities** **Lead Generation** + Holds self-accountable for prospecting a minimum of 1-2 hours each day + Obtains referrals from families served by the location + Networks and builds community and civic relationships + Explains and presents presentations to families served and referred families + Maintains and tracks activity levels to ensure productivity **Build Relationships with Families** + Responds to client inquiries in a timely, respectful, sensitive and professional manner + Connects with families through listening, honest communication and genuine concern + Develops an understanding of each family’s unique needs and offers solutions that provide value to them + Stays in touch with families to ensure satisfaction + Prepares for all appointments and performs all procedures with professionalism and attention to detail + Follows through on all customer problems and requests + Builds trust-based relationships to earn the right to ask for referrals + Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning **Teamwork** + Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future + Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service + Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales + Shares family concerns with rest of the SCI team **Minimum Requirements** **Education** + High school diploma or equivalent + 1-2 years of college or an equivalent of education and experience **Experience** + High school equivalency and 1-2 years of college or an equivalent of education and experience + 1-2 years of customer service or sales industry experience preferred **Licenses** + Current state/province issued driver’s license with an acceptable driving record + Insurance license if required by state/province law and as prescribed by each state board **Knowledge, Skills and Abilities** + Must be able to pass the Company’s internal presentation certification within thirty days of hire + Ability to work a number of evenings and or weekends every month + Ability to drive frequently + Ability to obtain and maintain an insurance license if required by state/province + Flexible hours but, at times must have the ability to work up to 12 hours in a day + Ability to treat others with empathy and respect + Knowledge of computers and some software + Customer service skills \#SCI Postal Code: 44333 Category (Portal Searching): Sales Job Location: US-OH - Akron Job Profile ID: S00164 Time Type: Full time Location Name: Rose Hill Mgmt Co - Rose Hill Burial Park and Rose Hill Funeral Home The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Cleveland, OH30+ days ago
p>Our client, a well-established wealth management firm serving high-net-worth individuals and families, is seeking a Servicing Financial Advisor to join their growing advisory team. This role is focused on maintaining and deepening relationships with existing clients, helping them understand and implement their financial plans while identifying opportunities to expand the relationship.
Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.
p>This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment.. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process..