Cambridge, MA30+ days ago
p>ESSENTIAL JOB FUNCTIONS: • Performs the duties of a Security Officer in accord with post orders and company policy • Provides lead direction at assigned Client site(s); acts to ensure that post orders are followed, that established tours are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations • May counsel and discipline personnel as appropriate; seeks advice from company management or designated Client representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions • Assists in the training of Security Officers and review of post orders • Assists in the submission of payroll and personnel information to the company as designated • In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts • Prepares, files and submits various reports as required • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities • Meets with authorized Client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service • Project management as assigned by the Security Services Director or client representative • Utilizing established resources, works to reduce over-time and has a thorough understanding of client contract and financial obligations. The Assistant Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.