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Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. This leadership role is ideal for someone who thrives in a fast-paced environment, excels at managing teams across locations, and is passionate about delivering consistent, high-quality security services.

YEAR

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.We are hiring a motivated and experienced Security Service Manager to oversee multiple client sites in the Springfield, MO area. This leadership role is ideal for someone who thrives in a fast-paced environment, excels at managing teams across locations, and is passionate about delivering consistent, high-quality security services. Key Details:<ul><li>Location: Springfield, MO</li><li>Position: Security Service Manager</li><li>Salary: Up to $57,793.06 annually</li><li>Scope: Oversight of multiple client sites</li><li>Responsibilities: Team leadership, scheduling, client relations, and operational management across locations</li><li>Environment: Multi-site, fast-paced role with high visibility and growth potential</li></ul>This is a great opportunity for a strong leader looking to expand their impact by managing multiple accounts and driving performance across a broader operation. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight:<ul><li>Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime</li><li>Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams</li><li>Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property</li><li>Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability</li></ul>Safety and Compliance:<ul><li>Respond to escalated issues professionally, coordinating with clients and internal teams</li><li>Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>Must possess one of the following:</li><li><ul><li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li><li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li><li>High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li><li>Valid driver's license if driving a company vehicle, or personal vehicle while conducting business</li><li>Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.</li><li>Experience in leading development, and retaining a diverse team while building positive client relationships</li><li>Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination</li><li>Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results</li><li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li><li>Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner</li><li>Proficiency in web-based applications and computer systems, including Microsoft Office</li><li>Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence</li><li>Excellent oral and written communication skills</li><li>Knowledge of safety protocols and delivery service</li><li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Professional, articulate and able to use good independent judgment and discretion</li><li>Experience managing a dispersed workforce in a multi-location operation</li><li>Law enforcement, military and/or contract or proprietary security services, or facility management experience</li><li>American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification</li><li>Previous payroll, billing and scheduling experience</li><li>Aptitude with security systems; CCTV, Access Control, and badge administration</li><li>Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)</li></ul>BENEFITS:<ul><li>Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li>Eight paid holidays annually, five sick days, and four personal days</li><li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul>Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="https://www.aus.com/" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com</a>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="https://www.aus.com/offices" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com/offices</a>..

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Security Service Manager

TMP_Allied Universal Feed

OTHER

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.

HOUR

Your Opportunity:
General Manager Check Into Cash Springfield, MO As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service.  It’s a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.

What We Offer:
Compensation The hourly wage for the position is $22.50 per hour and is eligible for performance bonuses.  Benefits & Perks* <ul><li>Paid on-the-job training and a comprehensive new hire program.</li><li>Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.</li><li>Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.</li><li>Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.</li><li>Performance-based career advancement.</li><li>Educational reimbursement program.</li><li>Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).</li><li>Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.</li><li>Company-Sponsored Life and AD&D Insurance.</li><li>Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.</li><li>Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.</li><li>Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.</li><li>Paid time off that grows with you, starting with 12 days in your first year. </li><li>A relaxed, business casual dress code that includes jeans and sneakers!</li></ul>*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities:
<ul><li>Manage overall store performance by meeting or exceeding Company performance standards.</li><li>Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.  </li><li>Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.  </li><li>Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.  </li><li>Enforce adherence to quality standards, procedures, and local and state laws and regulations. </li><li>Participate in audits and compliance reviews as directed by the corporate office or District Manager.  </li><li>Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. </li><li>Conduct proper opening and closing procedures and train new staff in keyholder duties.  </li><li>Participate in the selection, review, hiring, and retention of new employees.  </li><li>Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. </li><li>Handle complex customer situations that arise with integrity and professionalism.  </li><li>Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services.  This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.   </li><li>Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.</li><li>Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. </li><li>Conduct additional tasks as directed by leadership.</li><li>Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week</li><li>**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. </li></ul><div> </div>

What We’re Looking For – Qualifications and Skills:
<ul><li>A high school diploma or equivalent.</li><li>Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.</li><li>Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).</li><li>Must be at least 18 years of age (19 in Alabama).</li><li>Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.</li><li>The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard</li></ul>Nice to Haves – Preferred Qualifications and Skills <ul><li>Associates degree or higher. </li><li>Experience in check cashing, document verification, money order processing.</li><li>Bilingual (English/Spanish) is a plus and may be required for certain locations.</li></ul> 

Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here?  Learn more at <a href="https://www.ccffamilyofbrands.com/explore-careers" rel="noopener nofollow noreferrer" target="_blank">https://www.ccffamilyofbrands.com/explore-careers</a> The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.  Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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