Purchasing Manager Lennar HomesPurchasing ManagerAustin, TXFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Experience Manager (Austin TX) NWN CarouselCustomer Experience Manager (Austin TX)Austin, TexasRemoteAdditional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.
Customer Experience Manager (Austin TX) Carousel Industries of North America IncCustomer Experience Manager (Austin TX)Austin, TXRemoteAdditional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.
Customer Experience Manager PortnoxCustomer Experience ManagerAustin, TXCustomer Insights & Reporting : Maintain and update customer health scores, provide account updates to the executive team, and build reports to inform strategic decision-making. Project Management : Oversee the onboarding of our largest and most strategic accounts, ensuring a seamless and timely process by coordinating with internal technical teams and customer-side stakeholders.
Customer Experience Manager FirstchoicedriversCustomer Experience ManagerAustin, TexasYou'll work directly with CFOs, controllers, and finance teams to drive measurable business outcomes, improve customer retention, and shape the long-term customer success strategy for a high-growth Series A environment. We're hiring a Customer Experience Manager to build and scale the post-sale customer function at a rapidly growing AI-driven fintech startup transforming accounts receivable workflows for B2B distributors.
Customer Service Manager, Airport Customer Experience (Austin, TX, US) American Airlines MexicoCustomer Service Manager, Airport Customer Experience (Austin, TX, US)Austin, TXOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.
Senior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerAustin, TXThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
Customer Experience Manager C2 GPS- Capital Area WorkforceCustomer Experience ManagerAustin, TX$65,000–$75,000 / yearCollaborates with workforce system stakeholders, develops strategic partnerships, and maintains meaningful relationships with employers, community organizations, educational institutions, and other partners to enhance Workforce Grant outcomes and expand opportunities for customers. Advises, mentors, trains, and motivates staff members to achieve Workforce Grant objectives, contractual performance measures, and organizational goals while ensuring exceptional customer service and compliance with applicable federal, state, local, and grant requirements.
Senior Manager, Customer Experience Technology Navan IncSenior Manager, Customer Experience TechnologyAustin, TXWhat We're Looking For: Experience: 7+ years of experience in Business Technology or IT, with at least 3+ years in a leadership/management capacity specifically focused on contact center tech. Vendor Management: Act as the primary technical point of contact for third-party vendors, ensuring our stack (AWS Connect, Genesys, etc.) is optimized and cost-effective.
Customer Experience Manager Q2 Software, IncCustomer Experience ManagerAustin, TXQ2 is seeking a Customer Experience Manager who will report to the Customer Experience Team Manager, the Customer Experience Manager ensures that the customer is satisfied with company projects and services. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with customers and provide estimate of hours and details to the CSM for sales orders.
Senior Product Manager, Customer & Developer Experience VisaSenior Product Manager, Customer & Developer ExperienceAustin, TX$131.60–$210.30 / yearPartner with the documentation team to develop and maintain a world-class Pismo developer portal, including innovative frontend features, backend content management infrastructure, and integrations with other developer-focused products. Success in this role requires fluency in web applications, REST APIs, and internal system integrations, along with the ability to translate complex platform work into clear, outcome‑driven roadmaps that move the business forward.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceTXPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Senior Product Manager, Customer & Developer Experience Visa Technology and Operations LLCSenior Product Manager, Customer & Developer ExperienceAustin, TX$131.60–$210.30 / yearPartner with the documentation team to develop and maintain a world-class Pismo developer portal, including innovative frontend features, backend content management infrastructure, and integrations with other developer-focused products. Success in this role requires fluency in web applications, REST APIs, and internal system integrations, along with the ability to translate complex platform work into clear, outcome‑driven roadmaps that move the business forward.
Customer Service Manager - State Farm Agent Team Member Court StottsCustomer Service Manager - State Farm Agent Team MemberAustin, TexasSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceAustin, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Product Marketing Manager, Agent & Application Experiences Alteryx IncProduct Marketing Manager, Agent & Application ExperiencesTX$140,000–$185,000 / yearFrom Agent Studio and MCP Server to App Builder and Auto Insights, our Agent & Application Experiences portfolio enables organizations to bring AI-ready data and workflows to the agents and applications transforming how business gets done. You will define how enterprises understand and adopt agentic AI capabilities, position Alteryx as the essential business logic layer for AI-powered workflows, and build programs that accelerate awareness, adoption, and revenue across every segment we serve.
Senior Product Manager - Connected Experience Platform Cox CommunicationsSenior Product Manager - Connected Experience PlatformAustin, TexasCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars.
NewPeople Experience Manager Husch BlackwellPeople Experience ManagerTexasPerformance Management Leadership: Drive a consistent, fair, and data-informed performance management framework by coaching managers on effective feedback, supporting employee development and Performance Improvement Plans (PIPs), monitoring progress through regular check-ins, analyzing performance trends, and continuously sharing insights to align performance strategies with organizational needs. Conflict Resolution & Employee Relations: Provide consultative employee relations support through coaching and mediation, addressing workplace concerns, resolving conflicts, maintaining thorough documentation, connecting employees to appropriate resources, and escalating complex issues to the Employee Relations team as needed.
Reconstruction Project Manager( Experience req.) Paul Davis RestorationReconstruction Project Manager( Experience req.)Austin, Texas$50,000–$100,000 / yearWhether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. Compensation: $75,000.00 - $85,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.
Customer Relations and Retention Manager, Executive Team GFiberCustomer Relations and Retention Manager, Executive TeamAustin, TexasDrive cross-functional collaboration and build strong partnerships (e.g., with local markets, various operations teams, training, QA and Engineering) to ensure team insights are understood, prioritized, and effectively implemented into action across the business. As a customer experience champion, you will relentlessly drive improvements to elevate the customer experience, ensuring high team performance in productivity and achieving effective end-to-end resolution both internally and for customers.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerAustin, TX$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Customer Success Manager CDKCustomer Success ManagerAustin, TexasBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Manager, Customer Care & Sales Advisor Cable One IncManager, Customer Care & Sales AdvisorTXCable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Host regular team meetings that are energetic and engaging where important information is communicated, associates can provide feedback, share ideas, ask questions, and have ownership in the overall success of the team.
Customer Success Operations Manager EnvoyCustomer Success Operations ManagerAustin, TexasWith deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale. From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform.
Technical Program Manager - Front-End Experiences StratAcuity Staffing Partners IncTechnical Program Manager - Front-End ExperiencesAustin, TX$50–$65 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role will drive initiatives across multiple domains-including marketing, financial products, and digital services-by delivering high-performance, scalable, and personalized front-end experiences powered by a headless CMS architecture.
Senior Customer Engineering Manager, Majors - Texas Cloudflare IncSenior Customer Engineering Manager, Majors - TexasTXGo-To-Market & Revenue Strategy: Partner directly with Regional Sales Leadership to align technical resources with high-impact pipeline opportunities, ensure seamless technical execution (PoCs, architectural reviews), and drive revenue growth across both new acquisition and account expansion targets. Cross-Functional Collaboration: Serve as the strategic bridge between your field team and Cloudflare's Product, Engineering, and Customer Success organizations to advocate for customer feature requests, share competitive intelligence, and refine market positioning.
Senior Product Manager - Connected Experience Platform Cox EnterprisesSenior Product Manager - Connected Experience PlatformAustin, TX$111,600–$186,000 / yearCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.
NewOil Change Shop Manager - Shop#206 - 15207 FM 1825 - No Experience Required IMO Car Wash Group LimitedOil Change Shop Manager - Shop#206 - 15207 FM 1825 - No Experience RequiredPflugerville, TXWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary – ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
NewOil Change Shop Manager - Shop#206 - 15207 FM 1825 - No Experience Required Driven BrandsOil Change Shop Manager - Shop#206 - 15207 FM 1825 - No Experience RequiredPflugerville, TXWe hire experienced Shop Managers every day that were leaders at other oil change shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary – ask about our opportunities to join the team as an Assistant Manager or Manager-in-Training. No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services.
Reconstruction Project Manager( Experience Req.) Paul DavisReconstruction Project Manager( Experience Req.)Austin, TX$50,000–$100,000 / yearFrequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. RPM's work with owners and sub-contractors after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property.
Customer Success Manager NucleinCustomer Success ManagerAustin, TXWorking closely with Customer Support, Training, Sales, Marketing, and Operations, the CSM proactively engages customers to optimize system performance, increase testing utilization, promote software and connectivity adoption, and identify opportunities to enhance the overall customer experience. · Segment and prioritize accounts based on business impact, utilization trends, and growth potential, developing targeted success plans in collaboration with Regional Sales Managers/Directors (RSMs/RSDs) and distribution partners.
Office & Workplace Experience Manager InfinitumOffice & Workplace Experience ManagerAustin, TexasWe are seeking a highly organized, hospitality-driven Office & Workplace Experience Manager to own the day-to-day operations of our Austin headquarters while creating an exceptional experience for employees, customers, candidates, and visitors. Deliver an outstanding new hire experience by preparing workspaces, coordinating welcome materials, leading office tours, and ensuring every employee feels welcomed from day one.
Customer Engineering Manager, Data Analytics, Google Cloud Google LLCCustomer Engineering Manager, Data Analytics, Google CloudAustin, TXAs a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.
NewProvider Experience Project Manager Texas Health and Human Services CommissionProvider Experience Project ManagerAustin, TX$6,377.50–$9,166.66Brief Job Description: The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) division seeks a highly qualified candidate for the position of Provider Experience Project Manager (Project Manager IV), reporting to the Director of Provider Experience for Operations. Additional Information: The HHSC Provider Experience Team will focus on ensuring a positive and seamless experience for providers when engaging with HHSC and the Medicaid program, with an initial focus on enrollment and the Provider Enrollment Management System (PEMS) application.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerAustin, TX$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Agent Experience Manager Compass IncAgent Experience ManagerAustin, TXFounded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.
Sr Customer Success Manager - OEM CDKSr Customer Success Manager - OEMAustin, TexasRemoteBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Assists OEMs/ISV customers with defining project/initiative strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals.
Customer Success Enablement Manager DISCOCustomer Success Enablement ManagerAustin, TX$100,000–$125,000 / yearBusiness Process Improvement (BPI): Identifies and leads opportunities for workflow enhancements, simplification, and efficiencies that foster strong cross-functional collaboration (Sales, Marketing, Product, IT, etc.), resulting in profitable revenue growth and enhanced customer satisfaction. DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments.
Agent Experience Manager CompassAgent Experience ManagerAustin, TXFounded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.
Customer Success Manager Optimizely, Inc.Customer Success ManagerAustin, TXThe role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Retail Experience Manager - North Austin TX Best BuyRetail Experience Manager - North Austin TXAustin, TexasAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Customer Service Manager | Remote (U.S. based only) | Full-time OperationsArmyCustomer Service Manager | Remote (U.S. based only) | Full-timeAustin, TexasRemoteYou'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. Are you passionate about leading high-performing teams and delivering exceptional customer experiences?
Manager, Customer Support PCS Software IncManager, Customer SupportTX$90,000–$110,000 / yearYou will be responsible for building and scaling a proactive, technology-enabled support team that resolves customer issues with urgency, empathy, and expertise - driving first-touch resolution, seamless cross-functional collaboration, and a consistently outstanding customer experience across every interaction. You will own the day-to-day performance of the Customer Support organization - managing a team of 5 or more direct reports across all support tiers, driving continuous improvement in operations and processes, and serving as a critical bridge between customers, the Customer Success team, and PCS Product and Engineering.
NewManager Customer Success Quest SoftwareManager Customer SuccessAustin, TexasFull timeNote: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. As the Customer Success Manager , you will be accountable for the performance, engagement, and professional development of a team of Strategic & Enterprise Customer Success Managers supporting Quest's most strategic accounts.
Technical Program Manager - Server Customer Engineering, Enterprise AI Product Line Advanced Micro Devices, IncTechnical Program Manager - Server Customer Engineering, Enterprise AI Product LineAustin, TexasWe are seeking an experienced Technical Program Manager – Server Customer Engineering (Enterprise AI Product Line) to join the Server Platform Solutions Engineering / Server Customer Engineering PMO to lead end-to-end delivery, focused on the Enterprise AI product line. You will be the primary AMD contact for Enterprise AI programs supporting enterprise customers—ensuring alignment between customer goals and AMD roadmaps, driving release readiness, and protecting production stability for critical datacenter deployments.
Customer Success Manager OutpostCustomer Success ManagerAustin, TexasDirect experience in logistics, trucking, 3PL, warehousing, yard operations, or industrial field services; able to walk a yard and understand what you are looking at, and to hold a credible conversation with both a terminal manager and a VP of Operations. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world.
Manager, Candidate Experience MongoDB IncManager, Candidate ExperienceAustin, TX$73,000–$143,000 / yearWe are looking for a strategic, data-fluent and operationally minded leader who can translate insights into executive narratives, proactively audit and re-architect workflows to ensure operational excellence and safely leverage automation and AI to scale how we work. In this role, you will own the end-to-end candidate journey operations across AMER, EMEA, and APAC-building a high-performing, resource-efficient team of coordinators and ensuring every candidate leaves with a positive, lasting impression, regardless of the outcome.
Customer Success Manager, EPM - San Francisco or Austin Pigment SASCustomer Success Manager, EPM - San Francisco or AustinAustin, TX$150,000–$165,000 / yearAs a Customer Success Manager (CSM), youll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.
Engineering Program Manager, Customer Systems Apple IncEngineering Program Manager, Customer SystemsAustin, TXThe ideal candidate brings domain knowledge in technical program management in a highly cross functional & multi-faceted business organization, a strong understanding of the evolving customer services & systems interaction paradigm, and the program management discipline to drive multi-workstream initiatives across business units. Join Apple to do the best work of your life-where your ideas, drive, and dedication can shape world-class customer experiences at scale.3-6+ years of techical program/project management experience in technology environments, with a track record of delivering complex, multi-stakeholder programs on time and within scope.
Software Engineering Manager - Customer Care and Aftersales General Motors CoSoftware Engineering Manager - Customer Care and AftersalesAustin, TX$160,000–$290,000 / yearThis leader will manage an established engineering team and a critical portfolio supporting dealer parts order entry, retail inventory management, and order visibility, while remaining technically hands-on through design reviews, pull requests, debugging, and selective development work aligned to GM's SaaS First, Cloud First, AI First direction. Lead a team of software engineers responsible for CCA Order Entry and Retail Inventory applications, including Retail Inventory Management (RIM), Parts Workbench Plus (PWB+/POEM), and related order visibility capabilities.