UNKNOWN

FEED

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized experience for this position is defined as: diagnosing and resolving complex hardware, software, network, application, and customer-reported incidents; installing, configuring, maintaining, and troubleshooting IT equipment and software applications; AND providing technical guidance and training to customers and lower-graded IT Specialists.

YEAR

U.S. Department of Veterans Affairs

IT Specialist

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The function of the Supervisory Program Specialist is tocollect, monitor, and analyze data concerning HCHV, Contract Housing, HUD-VASH, HomelessHotline, Grant and Per Diem (GPD), Homeless Prevention Programs, Community Resource andReferral Center (CRC), H-PACT, as well as Collaborative community programs, and staffing toidentify gaps in services and areas of need. The incumbents duties will include taking the lead in analyzing data submitted by each program under the homeless umbrella to develop, implement, evaluate, and improve processes and presenting that data to assist program staff with identifying gaps and planning the expansion for services to meet gaps identified as being critical to achieving the plan to end Veteran homelessness.

Security Assistant Jobs in Charleston, SC

IT Specialist U.S. Department of Veterans Affairs

Supervisory Program Specialist U.S. Department of Veterans Affairs

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