Restaurant Assistant Manager Burger KingRestaurant Assistant ManagerMiddlefield, OH$21The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes.
RM Assistant Manager Burger KingRM Assistant ManagerCleveland, OH$16.50–$17.50The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes.
Assistant Project Manager (Independence Excavating) DiGeronimo CompaniesAssistant Project Manager (Independence Excavating)Cleveland, OHCoordinating construction activities with local officials (engineering, service dept, fire, police, zoning, etc.) to keep Independence in good standing with the local government and residents. From breaking ground to the finished project, our team has been laying the groundwork for excellence on heavy civil construction and demolition projects for over 65 years.
assistant-substation-engineer-electrical-engineer-transmission-distribution-akron-or-columbus Burns & McDonnellassistant-substation-engineer-electrical-engineer-transmission-distribution-akron-or-columbusAkron, OHThe Assistant Substation Engineer will work under the supervision of a licensed professional engineer to assist project staff in the preparation of design deliverables for new and modified high-voltage (13kV to 765kV) electrical power substation projects. Assists in the preparation and development of substation design packages including, but not limited to, physical arrangement above and below grade, protective relaying and control, electrical studies such as grounding and lightning analysis, and lighting and security.
Maintenance Assistant Sonida Senior Living IncMaintenance AssistantCleveland, OHThe Ashton at Mayfield Heights, a premier retirement community in Mayfield Heights, Ohio, provides quality care to residents in an Independent Living, Assisted Living and Memory Care community. Qualifications: Experience in janitorial/maintenance work preferred; familiarity with techniques of minor repair and maintenance for structural, electrical, plumbing, security and heating and cooling systems required.
Dental Assistant Kids Dental BrandsDental AssistantCuyahoga Falls, OHJoin our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment! Teach patients appropriate oral hygiene strategies to maintain oral health (e.g., tooth brushing, flossing, and nutritional counseling).
Assistant Manager Mar-StewAssistant ManagerMassillon, OhioThe Assistant Restaurant Manager supports the Restaurant Manager in their efforts to deliver great and Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, provide the Fastest service as well as, helping to build profitable top line sales. Managing day to day operations- Controls profit loss by following cash control/security procedures, maintaining inventory,& managing labor.
Full-Time Assistant Store Manager Aldi IncFull-Time Assistant Store ManagerOHWhen you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
Assistant Store Director - Center Store Fresh Thyme MarketAssistant Store Director - Center StoreWestlake, OH$55,750–$88,250 / yearThe Assistant Store Director - Center Store is responsible for the overall day-to-day operations including: employee relations issues, events, weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. Oversees NL department manager and holds the Grocery Manager Position responsibilities to ensure staff is held accountable for the conditions of their department; includes monitoring hiring practices, scheduling techniques, and keep labor costs at or below budgeted payroll; ensures staff is trained on all policies and procedures.
Full-Time Assistant Store Manager (New Store) Aldi IncFull-Time Assistant Store Manager (New Store)OHWhen you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
Nursing Assistant Full Time (New Rates) PACS Group IncNursing Assistant Full Time (New Rates)North Royalton, OHAssist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.).
Nursing Assistant PT/PRN (New Rates) PACS Group IncNursing Assistant PT/PRN (New Rates)North Royalton, OHAssist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.).
Full-Time Assistant Manager Cinemark Holdings IncFull-Time Assistant ManagerStrongsville, OH$15.50–$18.70 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Part-Time Assistant Manager Cinemark Holdings IncPart-Time Assistant ManagerCuyahoga Falls, OH$15.50–$17 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
NewRetail Assistant Manager - Full-Time MauricesRetail Assistant Manager - Full-TimeWooster, OHSick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Ability to foster a team while creating a positive working environment* Experience in training and directing others* Ability to take initiative and participate in making decisions* Demonstrated ability to achieve goals* Computer proficiency* Ability to work a flexible scheduleAssistant Manager applicants must be at least 18 years of age.
Full-Time Restaurant Assistant Manager Cinemark Holdings IncFull-Time Restaurant Assistant ManagerNorth Canton, OH$16.50–$17.85 / hourResponsibilities: The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following: Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner. Reports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com).
Part-Time Restaurant Assistant Manager Cinemark Holdings IncPart-Time Restaurant Assistant ManagerNorth Canton, OH$16.50–$17.85 / hourResponsibilities: The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following: Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner. Reports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com).
Assistant Store Manager, FT Under Armour IncAssistant Store Manager, FTAurora, OH$20.50–$29 / hourAt Under Armour, we are committed to empowering those who strive for more, and the companys values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. From driving daily operations to coaching teammates and delivering results, youll play a key role in creating a high-performing, customer-focused store.
Assistant Manager Potbelly CorporationAssistant ManagerCleveland, OHEffectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.
NewAssistant Store Manager Circle K StoresAssistant Store ManagerBrunswick, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising.
NewStore Assistant Manager Circle K StoresStore Assistant ManagerBrook Park, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising.
Assistant Store Director - Center Store Fresh Thyme Farmers MarketAssistant Store Director - Center StoreWestlake, OH$55,750–$88,250 / yearThe Assistant Store Director - Center Store is responsible for the overall day-to-day operations including: employee relations issues, events, weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. Oversees NL department manager and holds the Grocery Manager Position responsibilities to ensure staff is held accountable for the conditions of their department; includes monitoring hiring practices, scheduling techniques, and keep labor costs at or below budgeted payroll; ensures staff is trained on all policies and procedures.
Maintenance Assistant Northeast Wisconsin Technical CollegeMaintenance AssistantGreen, OH$20.69–$22.30 / hourPerform preventive maintenance on all equipment, facilities vehicles and buildings to ensure proper operation and functionality, building systems operate efficiently, or the physical condition of buildings does not deteriorate. Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.
Full-Time Assistant Store Manager (New Store) ALDIFull-Time Assistant Store Manager (New Store)University Heights, OHWhen you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
Examiner Physician Assistant Loyal SourceExaminer Physician AssistantCleveland, OH$145,766–$175,760 / yearThe role involves reviewing the claim, performing focused assessments of claimed injuries, reviewing medical records, and potentially rendering a medical opinion based on the record review and completed Compensation & Pension (C&P) exam. Conduct Comprehensive Medical Disability Examinations: Perform thorough and focused medical evaluations of Veterans, including reviewing their medical history, conducting physical examinations, and assessing the impact of disabilities on their daily life and functional abilities.
NewMaintenance Assistant Costco Wholesale CorporationMaintenance AssistantBOSTON HEIGHTS, OhioCleans warehouse floors, offices, break room, and restrooms by operating self-propelled floor scrubbing machinery, and by sweeping, mopping, spraying, and wiping. Follows safety and security procedures, such as tagging and locking off power access when working on electrical equipment or contracting out electrical work, wearing safety goggles when using compactor and baler, product disposal.
NewCashier Assistant (Front End) Costco Wholesale CorporationCashier Assistant (Front End)BOSTON HEIGHTS, OhioGreets members, helps members load order onto conveyor belt, determines member packing preferences, answers questions, relates information on special promotions, thanks members, assists cashier by counting items left in cart, checking under items and positioning them for scanning. Retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts together.
NewFood Service Assistant Costco Wholesale CorporationFood Service AssistantCLEVELAND, OhioWashes containers, pans and utensils in 3 compartment sink, power wash sink, or dishwasher. Busses, cleans and sanitizes tables, sweeps and mops floors, empties trash.
Store Assistant, Full Time Circle K Stores IncStore Assistant, Full TimeOHYoure good atLeading a team of employeesmanagementRecruiting interviewing and hiringDelegation and follow-upTeaching and motivating othersPlanning and organizingCommunicating your plans and ideasCash-handling and bookkeepingProblem solvingAdvocating and empathizingSafety and Security Great if you haveRetail experienceSupervisor or management experienceRecruitinghiringinterviewing skillsExperience handling foodHigh SchoolCollege Degrees Physical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705628 3899 Eastern Rd Norton Ohio 44203Shift AvailabilityFlexible Availability Time TypeAssistant ManagerWe want you to join our team as an Assistant Manager.
Store Assistant Manager Circle K Stores IncStore Assistant ManagerCuyahoga Falls, OHYoure good atLeading a team of employeesmanagementRecruiting interviewing and hiringDelegation and follow-upTeaching and motivating othersPlanning and organizingCommunicating your plans and ideasCash-handling and bookkeepingProblem solvingAdvocating and empathizingSafety and Security Great if you haveRetail experienceSupervisor or management experienceRecruitinghiringinterviewing skillsExperience handling foodHigh SchoolCollege Degrees Physical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705615 2386 Bailey Rd Cuyahoga Falls Ohio 44221Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypeFull timeAssistant ManagerWe want you to join our team as an Assistant Manager.
Assistant Store Manager Circle K Stores IncAssistant Store ManagerBrunswick, OHYoure good atLeading a team of employeesmanagementRecruiting interviewing and hiringDelegation and follow-upTeaching and motivating othersPlanning and organizingCommunicating your plans and ideasCash-handling and bookkeepingProblem solvingAdvocating and empathizingSafety and Security Great if you haveRetail experienceSupervisor or management experienceRecruitinghiringinterviewing skillsExperience handling foodHigh SchoolCollege Degrees Physical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705339 2770 Boston Rd Brunswick Ohio 44212Shift AvailabilityEvenings Time TypeFull timeAssistant ManagerWe want you to join our team as an Assistant Manager.
Manager (Assistant) Dairy QueenManager (Assistant)Stow, OH$17–$21Understand how to react to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers’ compensation claims. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.
Store Assistant Circle K Stores IncStore AssistantBarberton, OHYoure good atLeading a team of employeesmanagementRecruiting interviewing and hiringDelegation and follow-upTeaching and motivating othersPlanning and organizingCommunicating your plans and ideasCash-handling and bookkeepingProblem solvingAdvocating and empathizingSafety and Security Great if you haveRetail experienceSupervisor or management experienceRecruitinghiringinterviewing skillsExperience handling foodHigh SchoolCollege Degrees Physical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705407 1383 Wooster Rd W Barberton Ohio 44203Shift AvailabilityFlexible Availability Time TypeAssistant ManagerWe want you to join our team as an Assistant Manager.
Full-Time Veterinary Assistant Southern Veterinary Partners, LLCFull-Time Veterinary AssistantStrongsville, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Our network fosters a culture of continuous learning, offering robust programs designed to help you achieve long-term career goals, whether that means becoming a credentialed technician, moving into leadership, or simply doing your best work every day alongside dedicated teammates.
Assistant General Manager Taco Bell CorpAssistant General ManagerOHAct like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management. In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence.
Certified Nursing Assistant - Per Diem Arlington, VA Capital CaringCertified Nursing Assistant - Per Diem Arlington, VAFairview Park, VirginiaAbility to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility.
Teacher Assistant - (6th-8th Grade) - Classified Application - Harris Middle School Bedford County SchoolsTeacher Assistant - (6th-8th Grade) - Classified Application - Harris Middle SchoolAkron, OHFull timeNew employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.
NewAssistant Department Manager Key Carrier (Deco) Floor & DecorAssistant Department Manager Key Carrier (Deco)Akron, OhioThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
Assistant Department Manager Key Carrier (Tile) Floor & DecorAssistant Department Manager Key Carrier (Tile)Warrensville Heights, OhioThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
Certified Medical Assistant ENT Stow OH UnitedHealth Group IncCertified Medical Assistant ENT Stow OHStow, OHClinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering.
Medical Assistant - Alliance Advanced Optima DermatologyMedical Assistant - Alliance AdvancedAlliance, OHPosition Details: The LPN/LVN is a licensed practical/vocational nurse, The LPN is provided with the education and skills of focused assessments, medication administration, patient education, and general nursing education. Accurately obtains vital signs, elicits information about the patient''s basic health status, administers relevant nursing care within scope of practice and as directed, and documents as appropriate in the electronic health record.
Medical Assistant - Alliance (Advanced) Optima DermatologyMedical Assistant - Alliance (Advanced)Alliance, OHPosition Details: The LPN/LVN is a licensed practical/vocational nurse, The LPN is provided with the education and skills of focused assessments, medication administration, patient education, and general nursing education. Accurately obtains vital signs, elicits information about the patient's basic health status, administers relevant nursing care within scope of practice and as directed, and documents as appropriate in the electronic health record.
NSOC Project Assistant ALDI USANSOC Project AssistantHinckley, OhioThe National Store Operations Committee (NSOC) team allows you to work on initiatives for one of the nation's top grocers, with projects that impact stores both nationally and internationally! Projects range in scope from internal policy improvements to the technology we use in our stores to support our store teams and deliver an excellent shopping experience for our customers.
PT Operations Assistant CentersPT Operations AssistantCleveland, OhioBe knowledgeable about programs and services offered by University of Recreation & Wellbeing in order to communicate all policies and procedures to patrons and guests and answer questions they may have about our facility, memberships, or programs and services. Continually monitor and maintain cleanliness of entire facility, including, but not limited to, lobby, fitness spaces, equipment, locker rooms, and restrooms.
Store Assistant Manager CrossAmerica Partners LPStore Assistant ManagerCleveland, OHCrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. Position Description: The Store Assistant Manager will support the Store Manager in overseeing day-to-day operations, ensuring excellent customer service, managing staff, and maintaining store profitability.
Supply Chain Finance Onboarding - Assistant Vice President (AVP) Mitsubishi UFJ Financial GroupSupply Chain Finance Onboarding - Assistant Vice President (AVP)Wooster, ConnecticutAdditionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. Work with Supply Chain Finance (SCF) team members, broader MUFG functional partners, vendor platforms, and internal/external/foreign counsel.
NewAssistant General Manager Shake Shack IncAssistant General ManagerWestlake, OH$54,371.20–$69,929.60 / yearBeginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
NewStore Assistant (Bonused) Circle K StoresStore Assistant (Bonused)North Canton, OhioSales Controls: Ensures all shift sales are completed in accordance with Company policies by entering and coaching store employees to enter all transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments collected in the register and making correct change. Facility Condition: Maintains an awareness of the overall store facility’s condition; notifies the Store Manager of any equipment failure or maintenance/supply needs; and performs or directs store staff to perform a variety of general housekeeping duties including: Sweeping and mopping or cleaning floors.
NewAssistant General Manager Shake ShackAssistant General ManagerWestlake, OhioBeginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
Life Enrichment Coordinator/Activities Assistant Sonida Senior Living IncLife Enrichment Coordinator/Activities AssistantCleveland, OHThe Ashton at Mayfield Heights, a premier retirement community in Mayfield Heights, Ohio, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community. Life Enrichment Coordinator Responsibilities include: Interacts with residents, families, staff, and other visitors in a pleasant, respectful, and courteous.