How you will do it Provide Level 4 technical support for monitoring functions and life-safety applications/services Provide application and database assistance to technical teams and the business Manage development, enhancement and integration projects Develop deployment and automation methodologies and systems Provide and develop architecture and documentation for application engineering projects Partner with JCI InfoSec teams to design highly secure applications and environments Partner with business on future business needs, strategy, planning Design and document solution enhancement requests (liaison to supplier) Contribute to development and execution of strategic plans as a highly skilled team member What we look for Required Must be a US Citizen Must permanently reside in the US Bachelor's degree in a technical field 7+ years of experience with MS-SQL, stored procedures, T-SQL, SSRS, Power-BI, and relational database design 7+ years of experience in the design, deployment and maintenance of complex application environments Development skills (programming languages/frameworks, etc.) and also SQL programming Understanding of virtualization, containers, and container management systems Knowledge of IT systems and concepts (network, hosting, storage, scripting) Ability to translate business needs into technical requirements Strong problem assessment and troubleshooting skills in SQL Ability to accommodate global scheduling requirements (working off-hours occasionally) Preferred Certifications for relevant technologies (CCNA, MCSE, PMP, etc.) Microsoft DBA skills Experience with MASterMind Security device industry experience HIRING SALARY RANGE:$120,000 - 145,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) You will work extensively with MS SQL Server, T-SQL, stored procedures and Microsoft products such as Power Bi and SSRS and support products such as fire and security signal processing technologies with a focus on the MASterMind Monitoring platform.