Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Houston, TX - Spanish Bilingual Preferred Verge Mobile – a T-Mobile Premium PartnerRetail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Houston, TX - Spanish Bilingual PreferredHouston, TexasFull timeYou will support the Retail Store Manager in being the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences. At Verge Mobile you will be a people-first leader who is ready to take charge, shake things up in the wireless retail space, and make a real difference.
Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Houston TX Verge Mobile – a T-Mobile Premium PartnerRetail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Houston TXHouston, TexasFull timeYou will support the Retail Store Manager in being the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences. At Verge Mobile you will be a people-first leader who is ready to take charge, shake things up in the wireless retail space, and make a real difference.
Retail Print Manager Office DepotRetail Print ManagerHouston, TX$14.08–$23.94 / hourDisclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. The ideal Print Manager should be passionate about print services, delivering exceptional customer service, driving operational excellence, and developing a high-performing team.
Retail Cosmetics Sales Counter Manager - Valentino, Memorial City - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - Valentino, Memorial City - Full TimeHouston, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
Retail Cosmetics Sales Counter Manager - Clinique, Galleria at Houston - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - Clinique, Galleria at Houston - Full TimeHouston, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
Retail Team Manager Philip Morris International IncRetail Team ManagerHouston, TX$90,000–$120,000 / yearAs a Retail Team Manager, you will manage and direct activities of the district to achieve appropriate territory coverage and to maximize effectiveness in distribution, merchandising of smoking and smokeless tobacco products in all retail accounts in order to accomplish company, region and district objectives. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives.
Full- time Assistant Manager - Retail Operations Houston Ballet FoundationFull- time Assistant Manager - Retail OperationsHouston, TXWe recognize our responsibility to be an open, welcoming, and anti-racist organization where students, artists, staff, trustees, and volunteers of all backgrounds collaboratively learn, work and serve. This role requires a motivated leader with strong communications and organizational skills who thrives in Houston Ballet's focused, fast-paced retail environment.
Retail Sprint Manager Stellantis Financial Services USRetail Sprint ManagerHouston, TXStellantis Financial Services (SFS) is the captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. This position has the authority to lead, oversee and direct the day-to-day work of assigned employees and to report work assessments to management, and has the authority to take the following actions: hire an employee, fire an employee, promote, or demote an employee, discipline an employee in a formal manner, reassign an employee, or alter benefits of an employee.?
Retail Assistant Store Manager, Sandro Houston Galleria Us, CanadaRetail Assistant Store Manager, Sandro Houston GalleriaHouston, TexasThrough extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program , you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. You’ll also have access to resources like our Employee Assistance Program (EAP) , which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning , providing additional support for family planning and wellness.
Retail Assistant Store Manager, Sandro Houston Galleria SMCP NORTH AMERICA (US, CANADA)Retail Assistant Store Manager, Sandro Houston GalleriaHouston, TXThrough extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program , you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. You'll also have access to resources like our Employee Assistance Program (EAP) , which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning , providing additional support for family planning and wellness.
Account Manager II - Retail JPMorgan Chase & CoAccount Manager II - RetailHouston, TXChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As an Account Manager II within JPMorganChase, you will be the primary liaison for clients with intricate products or services, ensuring their needs are met with the highest level of customer service.
Retail Assistant Store Manager - Houston Galleria Vuori IncRetail Assistant Store Manager - Houston GalleriaHouston, TX$22–$26 / hourThe role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
Retail Dining Manager Rice UniversityRetail Dining ManagerHouston, TXWorking collaboratively with culinary leadership and hospitality management, the Retail Dining Manager plans, organizes, and supervises front-of-house teams while supporting financial objectives, staff development, and service excellence. Position Summary: The Retail Dining Manager for Rice Hospitality provides front-of-house leadership and operational oversight across multiple retail and hospitality outlets, including coffee shops and campus dining concepts.
RETAIL DISTRICT MANAGER UNASSIGNED - METRO HOUSTON, TX Dollar General CorpRETAIL DISTRICT MANAGER UNASSIGNED - METRO HOUSTON, TXHOUSTON, TXIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
RETAIL DISTRICT MANAGER UNASSIGNED Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNEDHOUSTON, TexasFull timeIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
General Manager - Retail HinesGeneral Manager - RetailHouston, TexasThis role requires understanding of retail brands, merchandising strategies, and the unique operational, financial, and customer experience drivers across various retail sectors, including luxury, fashion, food and beverage, entertainment, and experiential retail concepts. Oversee the development, implementation, and maintenance of marketing and leasing strategies for both current and prospective tenants (clients) while collaborating with asset managers or owners to meet performance objectives.
Senior Retail Operations Manager AvoltaSenior Retail Operations ManagerHouston, TX$76,166–$93,477 / yearServing as the second‑in‑command for retail operations, this position partners closely with the Director of Retail Operations to deliver strong financial results, exceptional customer experiences, and well‑led retail teams across a multi‑brand airport retail environment. The Senior Retail Operations Manager is a key leadership role responsible for driving retail performance and operational excellence at Houston Bush International Airport.
Retail Assistant Manager - Full-Time MauricesRetail Assistant Manager - Full-TimeBaytown, TexasSick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage.
Retail Assistant Manager - Part-Time MauricesRetail Assistant Manager - Part-TimeLeague City, TexasWhat You’ll Do: This challenging and rewarding role provides the opportunity to assist in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. While this posting for a Retail Assistant Manager - Part-Time at our Store 1750-League City Twn Ctr-maurices-League City, TX 77573 remains open year-round, actual hiring needs may vary.
General Manager Retail Hines Interests Limited PartnershipGeneral Manager RetailHouston, TXThis role requires understanding of retail brands, merchandising strategies, and the unique operational, financial, and customer experience drivers across various retail sectors, including luxury, fashion, food and beverage, entertainment, and experiential retail concepts. Responsibilities include, but are not limited to: Hospitality / Leadership: In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
Assistant Store Manager, Operations - Google Store Retail Mosaic North AmericaAssistant Store Manager, Operations - Google Store RetailHouston, TX$74,000–$80,000 / yearWith 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. The ASM supports the Store Manager in daily operations, guides employees on task prioritization, and ensures the store consistently reflects the brand to every customer.
NewRetail Assistant Store Manager Kendra Scott LLCRetail Assistant Store ManagerHouston, TXYou Drive Results: As a key WAM (WOW Awareness Manager), you''re an expert at driving sales by maximizing overall store productivity and building guest connections through WOW experiences. Your passion lies in training and coaching your team into highly effective connectors who consistently provide an unforgettable WOW experience for all guests.
Store Manager, Google Store Retail Houston Mosaic North AmericaStore Manager, Google Store Retail HoustonHouston, TX$95,000–$102,000 / yearStrategic Planning: Partner with the Regional Store Manager on staffing forecast plans and successfully execute the launch of new products, services, or processes. Operational Accountability: Responsible for maintaining adequate inventory levels, overseeing store appearance, and completing all accounting and paperwork associated with cash receipts and physical inventories.
Retail Sales District Manager SunrunRetail Sales District ManagerHouston, TexasThe Clean Energy District Manager is an in-field role requiring regular visits to our Retail partner stores to coach, support and manage your team of Clean Energy Ambassadors who work onsite in the Retail locations. Serve as each retail location’s main Sunrun point of contact and liaison, ensuring 100% retailer satisfaction, developing relationships with in-store management, and coordinating in-store events (training, info sessions, promotions).
Retail District Sales Manager - Houston Market Skechers USA Inc.Retail District Sales Manager - Houston MarketHouston, TXServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. The Opportunity: As our new District Sales Manager, Houston based, you'll be the driving force behind a network of up to 20 stores, leading a talented team of Store Managers to new heights of success.
Store Manager, Google Store Retail Houston Acosta, Inc.Store Manager, Google Store Retail HoustonHouston, TX$95,000–$102,000 / yearStrategic Planning: Partner with the Regional Store Manager on staffing forecast plans and successfully execute the launch of new products, services, or processes. Operational Accountability: Responsible for maintaining adequate inventory levels, overseeing store appearance, and completing all accounting and paperwork associated with cash receipts and physical inventories.
NewManager - Retail Pharmacy I Pic-Pasadena TX UnitedHealth Group Inc.Manager - Retail Pharmacy I Pic-Pasadena TXPasadena, TX$112,700–$193,200 / yearPerforms pharmacist-in-charge - education & training of staff, supervises procurement of prescription drugs, devise and products dispensed, distribution, disposal, and storage of all pharmaceutical materials including drugs, chemicals, and biologics, maintains records/accountability of all transactions involving pharmaceutical materials as required by applicable state and federal laws, assures maintenance of controls against theft/diversion of prescription drugs, adheres to policies and procedures regarding pharmacy record maintenance within the data processing system, legally operates the pharmacy while complying with all state and federal laws and sections governing the practice of pharmacy. Responsible for achievement of customer service, clinical initiative objectives, financial objectives, and regulatory compliance including serving as pharmacist-in-charge; adherence to professional practices and KelseySeybold Clinic (KSC) and Kelsey Pharmacy policies and procedures, and management of all assigned personnel including students.
Retail Store Manager, Houston Galleria Nestle SARetail Store Manager, Houston GalleriaHouston, TXADDITIONAL PREFERRED QUALIFICATIONS: Experience supervising 20+ employees in a high-volume, luxury retail environment Ability to run weekly manager meetings, oversee KPIs, coach performance, and delegate effectively Genuine passion for people: you enjoy engaging with customers and mentoring your employees You care about the customer experience; you are a gracious host, and you exude hospitality Guests know you by name and seek you out because of the service and experience you provide Strong business acumen with ability to drive teams to achieve revenue goals and continuously improve Demonstrated success developing bench strength and future leaders High collaboration and presence; a natural at building rapport with customers and businesses Strong hospitality mindset aligned with Nespresso's House of Hospitality Agility and patience with learning new systems, software programs, and reporting methods. WHAT YOU WILL BRING: 4+ years of experience in fast-paced or luxury retail 3+ years of supervisory experience High School Diploma or GED required; bachelor's degree preferred Strong time management and prioritization skills Genuine enthusiasm for coffee, a strong appreciation for sustainability, and a desire to continuously learn and share our coffee culture with others.
NewRetail Assistant Branch Manager - Bilingual Woodforest National BankRetail Assistant Branch Manager - BilingualHouston, TXThe Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
Xfinity Retail Store Manager - West Chase Blufox MobileXfinity Retail Store Manager - West ChaseHouston, TX$65,000–$85,000 / yearYou will develop expertise in Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. As a manager, one of your primary duties will be to lead a team representatives promoting sales of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice.
Xfinity Retail Floating Manager - Houston Area Blufox MobileXfinity Retail Floating Manager - Houston AreaHouston, TX$65,000–$85,000 / yearYou will develop expertise in Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. As a manager, one of your primary duties will be to lead a team representatives promoting sales of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice.
Xfinity Retail Store Manager - Baybrook Blufox MobileXfinity Retail Store Manager - BaybrookWebster, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Bilingual Retail Store Manager - Pearland Blufox MobileXfinity Bilingual Retail Store Manager - PearlandPearland, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Bilingual Retail Store Manager - Stafford Blufox MobileXfinity Bilingual Retail Store Manager - StaffordStafford, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Fondren Blufox MobileXfinity Retail Store Manager - FondrenHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Bellaire Blufox MobileXfinity Retail Store Manager - BellaireBellaire, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Wallisville Blufox MobileXfinity Retail Store Manager - WallisvilleHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Rice Village Blufox MobileXfinity Retail Store Manager - Rice VillageHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Almeda Blufox MobileXfinity Retail Store Manager - AlmedaHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Floating Manager - Pearland Area Blufox MobileXfinity Retail Floating Manager - Pearland AreaPearland, TX$65,000–$85,000 / yearYou will develop expertise in Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. As a manager, one of your primary duties will be to lead a team representatives promoting sales of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice.
Xfinity Retail Store Manager - Copperfield Blufox MobileXfinity Retail Store Manager - CopperfieldHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Sawyer Heights Blufox MobileXfinity Retail Store Manager - Sawyer HeightsHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Galveston Blufox MobileXfinity Retail Store Manager - GalvestonGalveston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Kemah Blufox MobileXfinity Retail Store Manager - KemahKemah, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Gulfgate Blufox MobileXfinity Retail Store Manager - GulfgateHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Xfinity Retail Store Manager - Memorial City Blufox MobileXfinity Retail Store Manager - Memorial CityHouston, TX$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Retail Assistant Store Manager Skechers USA Inc.Retail Assistant Store ManagerHouston, TX$17.91–$19 / hourServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. WHAT YOU WILL DO: Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
Retail Assistant Manager – Full-Time mauricesRetail Assistant Manager – Full-TimeBaytown, TXThis Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.
RESTAURANT MANAGER- Campus Retail Dining- UNIVERSITY of HOUSTON, TX Compass Group North AmericaRESTAURANT MANAGER- Campus Retail Dining- UNIVERSITY of HOUSTON, TXTX$60,000–$65,000 / yearProficient computer skills to including various computer programs, Microsoft Office programs, e-mail and the Internet. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.
Retail Branch Manager Woodforest National BankRetail Branch ManagerMissouri City, TXResource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.