Knowledge of platform security architecture, including Role‑based access controls, Data segregation, Encryption, and Secure development practicesExperience with SecOps, Vulnerability Response, Risk and compliance workflows, Audit readinessFamiliarity with regulatory frameworks, including PCI‑DSS, SOX, NIST, ISO27001Advanced understanding of CMDB architecture, data governance, and reconciliation rules, with ability to improve CMDB health metricsExperience implementing Discovery, Service Mapping, Event Management, Cloud Discovery and AIOps, along with familiarity with AWS, Azure, Kubernetes, Containers, and Infrastructure‑as‑Code conceptsKnowledge of infrastructure topology modeling and service dependency mapping with respect to enterprise infrastructure components such as Networking, Compute, Virtualization, Storage, and Cloud‑native servicesExperience architecting enterprise‑scale implementations across ITSM, ITOM, ITAM, CMDB, SecOps, HRSD, IRM/GRC, CSM, SPM, and custom applications. Strong background integrating ServiceNow with enterprise systems such as Active Directory / Entra ID, Azure, AWS, Splunk, SCCM, Jira, Salesforce, Workday, Okta, SIEM and monitoring platformsExperience with REST APIs, SOAP APIs, MID Servers, Event‑driven architecture, Webhooks, Kafka or message queuesUnderstanding of identity federation, SSO, OAuth, SAML, and zero‑trust integration patterns.