ESSENTIAL DUTIES & RESPONSIBILITIES Communicate and represent the SweatHouz brand with professionalism and enthusiasm Deliver an exceptional experience for all guests and members, from the moment they walk in the door Drive membership and package sales through excellent customer service and education Handle phone inquiries, appointment bookings, and follow-ups using MindBody (or similar platform) Support front desk operations including check-ins, payment processing, and client care Maintain a clean, welcoming studio space, including sauna suite turnover and laundry between sessions Execute studio opening and closing procedures as needed Stay up to date on all product knowledge, membership options, and studio promotions Support studio events, community partnerships, and guest retention efforts QUALIFICATIONS AND SKILLS 2 years of customer service or sales experience 1 year in hospitality, wellness, or fitness preferred Strong communication and interpersonal skills Passion for wellness and helping others feel their best Comfortable working in a fast-paced, customer-facing environment Experience with MindBody or similar POS/CRM system is a plus AED/Adult CPR Certification required (or willingness to obtain) Ability to work flexible hours, including evenings and weekends BENEFITS Paid training Medical/Dental/Vision (for full-time employees) Free unlimited SweatHouz membership Supportive, team-oriented atmosphere Opportunities for internal growth with a fast-expanding brand Hours: Vary based on studio needs; weekends and evenings required Compensation details: 18-21 Hourly Wage PI83f002799480-25448-408918975c143e31-5e48-4549-b638-05792d185386 SWTHZ is the leading luxury boutique contrast therapy studio focused on accelerating the adoption of deliberate exposure to heat and cold through private suites featuring infrared sauna, cold plunge, and vitamin C showers.
