Sales Associate-Retail Jewelry Helzberg's Diamond Shops, LLCSales Associate-Retail JewelryFayetteville, AR857910, No, 5707, 1911, 1, 36.1065, -94.2715, 07/24/2026, Sales Associate-Retail Jewelry, 311-Nw Arkansas Mall, Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Ability to work as a team in a sales presentation to overcome customers objections and close additional sales.
Sales Associate (Part-Time) - Russellville, AR (Valley Park Centre) Hibbett IncSales Associate (Part-Time) - Russellville, AR (Valley Park Centre)Russellville, ARProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company''s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Hot Springs, AR ( Hot Springs Mall ) Hibbett IncSales Associate (Part-Time) - Hot Springs, AR ( Hot Springs Mall )Hot Springs, ARProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Batesville, AR (Eagle Mountain) Hibbett IncSales Associate (Part-Time) - Batesville, AR (Eagle Mountain)ARProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company''s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Fort Smith, AR ( Central Mall ) Hibbett IncSales Associate (Part-Time) - Fort Smith, AR ( Central Mall )Fort Smith, ARProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate (Part-Time) - Harrison, AR ( Meadow Park Plaza ) Hibbett IncSales Associate (Part-Time) - Harrison, AR ( Meadow Park Plaza )ARProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Sales Associate / Jewelry Consultant - Kay Jewelers - Lewis Crossing - Conway, AR KAYSales Associate / Jewelry Consultant - Kay Jewelers - Lewis Crossing - Conway, ARConway, ArkansasWhich is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century.
Sales Associate / Jewelry Consultant - Kay Jewelers - Central Mall - Fort Smith, AR KAYSales Associate / Jewelry Consultant - Kay Jewelers - Central Mall - Fort Smith, ARFort Smith, ArkansasWhich is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century.
Sales Associate / Jewelry Consultant - Kay Jewelers - Shoppes of Benton - Benton, AR KAYSales Associate / Jewelry Consultant - Kay Jewelers - Shoppes of Benton - Benton, ARBenton, ArkansasWhich is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century.
Sr. Customer Sales Analyst - Walmart The Kraft Heinz CoSr. Customer Sales Analyst - WalmartRogers, AR$89,800–$112,200 / yearThis role partners cross-functionally with marketing, finance, retail, supply chain, and the Data team to ensure strong target delivery, clear performance routines, and continuous improvement of reporting and tools. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
Seasonal Associate (Physical Inventory-Central Victoria's Secret & CoSeasonal Associate (Physical Inventory-CentralFort Smith, ARThe Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. When assigned to the cash wrap: Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently.
Licensed Under 65 Group Sales Representative Allstate Insurance CompanyLicensed Under 65 Group Sales RepresentativeAR$14.57–$17.02 / hourAs a Licensed Under 65 Group Sales Representative, you'll utilize your in-depth Life and Health Insurance knowledge and sales skills to consult small group companies on the most beneficial Life and Health Plans that best suit their employees' specific needs. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Junior Sales Representative D.R. Horton, Inc.Junior Sales RepresentativeJonesboro, ARHorton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. The right candidate will be in training to manage the entire sales process and communicating with the customer from the first interaction through the close of escrow.
Sales Representative D.R. Horton, Inc.Sales RepresentativeLittle Rock, ARAbility to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear. The Sales Representative continuously sources new customers, helps customers find and design their dream home, and ensures a smooth sales process.
Sr. Associate, FI Business Development Financial Institutions First National Bank of OmahaSr. Associate, FI Business Development Financial InstitutionsAR$81,662–$134,741 / yearThis role partners closely with the SVP, Business Development to define and execute the FI strategy, including prospecting, partnership structuring, pricing, and go-to-market initiatives that drive new account acquisition, portfolio growth, and fee income. They will also play a key role in shaping FI product strategy, ensuring programs deliver compelling value propositions, differentiated customer experiences, and strong financial performance for both FNBO and its FI partners.
620-QU-Associate Nilfisk Holding AS620-QU-AssociateBentonville, AR$22.21–$27.76 / hourResponsible for inspecting and repairing nonconformance machines that are caused by Nilfisk finished product, non-conforming materials, vendor corrective action, customer returns, and/or warranty. The actual pay offered may vary based on several factors, including the applicant's qualifications, relevant experience, unique skills, education level, certifications or licenses, differentials, and the location from which they will work.
NewBusiness Development Associate (Part-Time) CentiMark CorporationBusiness Development Associate (Part-Time)Jonesboro, ARPart timeProject Managers and Service Sales Representatives in developing and creating lead generation and other marketing campaigns for our current network of Catholic & Christian Profile & Priority contact lists. Duties will include the development, creation and measuring lead generation campaigns using internal and external contact databases to identify key contacts at target facility locations.
Senior Project Manager Gilbane Building CoSenior Project ManagerFort Smith, ARGilbane is seeking a Senior Project Manager to serve as the on-site Gilbane manager, responsible for the overall direction, completion, and financial outcome of a large or complex construction project, or multiple small projects. Creates CPM schedule for large and/or complex projects; accountable for recognizing the potential for schedule impacts and drafting prevention/ mitigation plans.
Sales Associate - Part Time Ultimate Fitness Group, LLCSales Associate - Part TimeLittle Rock, AR$12–$14 / hourWe Offer • Compensation: Hourly Base Individual commission • Holiday Pay • Benefits for full-time employees • Staff Rewards • Fitness certification discounts • Retail employee discounts • Workout for free at any of our 31 Orangetheory location • Employee Plus One Membership Discount • Direct your career track to any of the roles below. Are you passionate positive and can talk to anyone Do you thrive on being part of a team Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically mentally emotionally Do you have excellent communication skills whether face-to-face or on paperThen keep reading.
Sales Associate Ultimate Fitness Group, LLCSales AssociateBryant, ARGender Female Male X Decline To Self Identify Race Ethnicity Hispanic or Latino White Not Hispanic or Latino Black or African American Not Hispanic or Latino Native Hawaiian or Other Pacific Islander Not Hispanic or Latino Asian Not Hispanic or Latino American Indian or Alaska Native Not Hispanic or Latino Two or More Races Not Hispanic or Latino Decline to Self Identify Referral code from a current employee If no code provided add their name instead. Compensation Base Salary Individual commission Holiday Pay Benefits for full-time employees Staff Rewards Fitness certification discounts Retail employee discounts Workout for free at any of our 31 Orangetheory locations Employee Plus One Membership Discount Direct your career track to any of the roles below.
SALES ASSOCIATE in HARRISON, AR S31589 Dollar General CorpSALES ASSOCIATE in HARRISON, AR S31589ARFrequent walking and standing Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds Occasional climbing (using step ladder) up to heights of six feet Fast-paced environment; moderate noise level Occasional exposure to outside weather conditions. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewAssociate Underwriter Burns & WilcoxAssociate UnderwriterLittle Rock, ArkansasFull timeBurns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Our Associate Underwriters underwrite and supervise a portion of an Underwriter’s book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority.
Associate Underwriter H.W. Kaufman Financial Group, Inc.Associate UnderwriterLittle Rock, ARBurns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Our Associate Underwriters underwrite and supervise a portion of an Underwriter's book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority.
Store Associate CVS Health CorpStore AssociateTexarkana, AR$15–$18 / hourThe Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
Regional Sales Director Ascensus LLCRegional Sales DirectorLittle Rock, AR$70,000–$110,000 / yearAscensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Associate Customer Business Manager Walmart Magnum Ice Cream CompanyAssociate Customer Business Manager WalmartRogers, AR$88,600–$133,000 / yearThe Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position partners closely with the Director of Sales, Customer Business Managers, and cross-functional teams to lead analytics, drive strategic insights, and support execution of the Walmart Ice Cream business.
Sales Lead-ANN The Talbots IncSales Lead-ANNLittle Rock, ARUse technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them.
Sales Director, Walmart Magnum Ice Cream CompanySales Director, WalmartRogers, AR$146,200–$219,400 / yearThe Sales Director, Walmart is also responsible for improving in-store and online presence by leading brilliant execution across the extended team of Shopper Marketing, eCommerce, Category Management, Category Insights, Business Development and Supply Chain. The Sales Director, Walmart for our Ice Cream business is a role fully dedicated to aggressively growing our Ice Cream business at Walmart through design for channel strategic growth opportunities as well as accelerated partnership and joint business planning focus.
New93.5878 Harbor Freight Tools93.5878Hope, ARIn addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Ability to communicate clearly with customers and associates in person, e-mail, and telephone.
New94.0691 Harbor Freight Tools94.0691Rogers, ARIn addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Ability to communicate clearly with customers and associates in person, e-mail, and telephone.
Sales Associate Petco Animal Supplies StoresSales AssociateFort Smith, ArkansasWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Support Associate - Part Time Belk IncSupport Associate - Part TimeConway, ARThis role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready.
Account Associate - State Farm Agent Team Member Matt Morris - State Farm AgentAccount Associate - State Farm Agent Team MemberLittle Rock, ARFull timeAs our Account Associate - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
NewCommodities Document Negotiator - Fixed Income Division - Associate or Vice President Morgan StanleyCommodities Document Negotiator - Fixed Income Division - Associate or Vice PresidentAR$140,000–$250,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. From the largest global institutions to innovative new hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost every type of financial instrument including stocks, bonds, derivatives, foreign exchange, and commodities.
Associate Merchant- Walmart Fashion Walmart IncAssociate Merchant- Walmart FashionBentonville, AR$70,000–$130,000 / yearRole summary: The (USA) Associate Merchant supports category management by assisting with supplier negotiations, purchase order administration, and item setup for stores and online channels. Role summary: The (USA) Associate Merchant supports category management by assisting with supplier negotiations, purchase order administration, and item setup for stores and online channels.
Meat/Produce Team Associate Walmart IncMeat/Produce Team AssociateRogers, AR$14–$27 / hourWhat you'll bringHelp customers find the products they are looking forEnsure high quality products are available in produce, deli, bakery, dairy, meat, and other departmentsPack ready-to-sell products in proper containers and stock displaysPrepare and serve ready-to-eat foodAssist customers in ordering cakes, fulfilling deli orders, or finding the right produceKeep area clean, sanitized, and customer-ready* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryMeat/Produce Team AssociateRogers, ARApply nowMeat/Produce Team AssociateRogers, ARApply nowMeat/Produce Team AssociateRogers, ARApply nowMeat/Produce Team AssociateWM Supercenter #52604208 Pleasant Crossing BlvdRogers, AR 72758-1345CP-5260-9036Loading map.
Deli/Bakery Team Associate Walmart IncDeli/Bakery Team AssociateBentonville, AR$16–$29 / hourWhat you'll bringHelp customers find the products they are looking forEnsure high quality products are available in produce, deli, bakery, dairy, meat, and other departmentsPack ready-to-sell products in proper containers and stock displaysPrepare and serve ready-to-eat foodAssist customers in ordering cakes, fulfilling deli orders, or finding the right produceKeep area clean, sanitized, and customer-ready* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryDeli/Bakery Team AssociateBentonville, ARApply nowDeli/Bakery Team AssociateBentonville, ARApply nowDeli/Bakery Team AssociateBentonville, ARApply nowDeli/Bakery Team AssociateNeighborhood Market #26861703 E Central AveBentonville, AR 72712-5523CP-2686-9013Loading map.
Food/Consumables Team Associate Walmart IncFood/Consumables Team AssociateBentonville, AR$14–$27 / hourWhat you'll bringHelp customers find the products they are looking forEnsure high quality products are available in produce, deli, bakery, dairy, meat, and other departmentsPack ready-to-sell products in proper containers and stock displaysPrepare and serve ready-to-eat foodAssist customers in ordering cakes, fulfilling deli orders, or finding the right produceKeep area clean, sanitized, and customer-ready* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryFood/Consumables Team AssociateBentonville, ARApply nowFood/Consumables Team AssociateBentonville, ARApply nowFood/Consumables Team AssociateBentonville, ARApply nowFood/Consumables Team AssociateNeighborhood Market #26861703 E Central AveBentonville, AR 72712-5523CP-2686-9019Loading map.
Regional Customer Service/Sales Manager Alpaca AudiologyRegional Customer Service/Sales ManagerBatesville, ArkansasAlpaca Audiology LLC, on behalf of Taylor Hearing Centers is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivating advocates.
Fall Retail Management Internship The Talbots IncFall Retail Management InternshipLittle Rock, ARUse technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them.
NewOperations Manager Ulta Beauty IncOperations ManagerHot Springs, ARThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Merchandise Manager Ulta Beauty IncMerchandise ManagerConway, ARLeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Account Associate Nuvant Consulting GroupAccount AssociateFayetteville, ARAccount Associate About the Role: Nuvant is looking for Account Associates to join our growing team of client-focused professionals. You’ll work to understand each client’s unique needs and help match them with services that support their goals.
WM Affluent Associate U.S. BankWM Affluent AssociateNorth Little Rock, Arkansas$20–$22.45 / hourBasic Qualifications- High school diploma or equivalent- Two to four years of investment industry experience- Series 6 or 7, 63 registrations and life, variable life, health and disability insurance licensesPreferred Skills/Experience- Excellent customer service skills- Ability to manage multiple tasks/projects and deadlines simultaneously- Proficient computer skills, especially Microsoft Office applications- Excellent verbal and written communication skills. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Prestige Beauty Advisor Ulta Beauty IncPrestige Beauty AdvisorLittle Rock, AREnsure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Specialty Beauty Advisor - Clinique Ulta Beauty IncSpecialty Beauty Advisor - CliniqueConway, ARWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales by interfacing with existing customer base, maintaining active contact with a growing preferred customer list, and follow up on guest inquiries.
Lead Cashier Ulta Beauty IncLead CashierJonesboro, ARThe Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Associate Merchant - Pet Services Walmart IncAssociate Merchant - Pet ServicesBentonville, AR$70,000–$130,000 / yearThe Associate Merchant combines strategic thinking, data-driven decision making, and strong cross-functional collaboration to drive business growth, support key partnerships, and bring new capabilities to market. This role partners across Merchandising, Operations, Marketing, Product, Finance, and external partners to identify new opportunities, launch innovative programs, and improve customer experiences.
Store Softlines Manager #143 - Ft. Smith, AR AcademyStore Softlines Manager #143 - Ft. Smith, ARFort Smith, ArkansasComfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval. Each day, you will translate sales trends, merchandise strategies, and operational priorities into clear plans that drive results on the sales floor.
NewAuto Parts Store Manager #247 Replacement PartsAuto Parts Store Manager #247North Little Rock, ARFull timeThe Store Manager also provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of store operations through promotion of sales programs and other customer and team-related activities. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.