p>Key Responsibilities: ā¢ Establish and sustain Quality & Compliance programs at this new recycling facility to meet and exceed quality, food and safety, and other compliance requirements ā¢ Interacts with NOVA Circular Solutions Corporate Quality Managers, Product Safety teams, Suppliers, Customers, Sales, Customer Service, Product Development, Supply Chain, and Operations ā¢ Coordinates local response and investigations for customer complaints and claims ā¢ Supervises and provides direction to the Quality lab and related resources - i.e., technicians ā¢ Maintains necessary compliance paperwork related to the product compliance to programs, federal, state, and local regulations, and food safety ā¢ Conducts internal audits based upon multiple audit schemes; develops and implements corrective action plans ā¢ Leads third party audits, including direct involvement with auditors ā¢ Reports status and statistical data related to programs and projects ā¢ Reviews and trends data to identify opportunities for improvement ā¢ Follows company policies and practices while representing Novolex in an ethical and business-like manner. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.