NewManufacturing Manager - manufacturing facility JobotManufacturing Manager - manufacturing facilityBrentwood, NH$80,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our facilities combine skilled trades, modern manufacturing processes, and continuous improvement disciplines to deliver consistent quality at scale.
Registered Nurse (RN) - Home Health Manager - $100K-130K per year Elara CaringRegistered Nurse (RN) - Home Health Manager - $100K-130K per yearByfield, MA$100,000–$130,000 / yearAs a Clinical Team Manager (RN) , you'll serve as the bridge between patient care and operational excellence—leading clinicians, supporting quality outcomes, coordinating care delivery, and helping your team succeed every day. The Clinical Team Manager (RN) is the clinical leader responsible for supporting and guiding our field clinicians while ensuring patients receive safe, high-quality, coordinated care in the place they call home.
NewStore Manager in Training O'Reilly Automotive StoresStore Manager in TrainingDracut, MA$15–$20Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
Manufacturing Manager, Textiles - Dover, NH Michael Page USAManufacturing Manager, Textiles - Dover, NHDover, NH$130,000–$140,000 / yearFull timeReporting into the Operations Leader, you will be responsible for the following: Lead and manage daily manufacturing operations to ensure safety, quality, productivity, and delivery targets are achieved. Employees benefit from structured development opportunities, a clear commitment to well being, and the chance to work within a business that values accountability, teamwork, and performance.
Engineering Manager | Liquids Processing Machinery Michael Page USAEngineering Manager | Liquids Processing MachinerySaco, ME$130,000–$160,000 / yearFull timeYou will be a powerhouse leader who drives multiple projects and service jobs to success, ensuring crews perform safely, efficiently, and with top-tier craftsmanship. The company delivers turnkey solutions-from engineering and automation to fabrication and installation-built on decades of process expertise, quality craftsmanship, and a commitment to customer service.
Safety Manager - Life Science Projects Michael Page InternationalSafety Manager - Life Science ProjectsAndover, Massachusetts$100,000–$130,000 / yearFull timeMPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Safety Manager - Life Science Projects - North Shore MA Michael Page InternationalSafety Manager - Life Science Projects - North Shore MAAndover, Massachusetts$100,000–$130,000 / yearFull timeContact Marvella Avery Quote job ref JN-062026-7039674Job SummarySector: ConstructionSub Sector: Site ManagerIndustry: PropertyWhere: AndoverContract Type: PermanentConsultant name: Marvella AveryJob Reference: JN-062026-7039674 Job TitleSafety ManagerAbout Our ClientThis privately held construction management firm focuses exclusively on life science, lab, and clean room environments, supporting pharmaceutical and research clients across greater Boston.
Safety Manager MasTec IncSafety ManagerFARMINGTON, New HampshireFull timeReporting directly to the Regional Safety Manager – MasTec Power Delivery East, the Safety Manager is responsible for developing, implementing, and monitoring safety programs related to electrical power systems, substations, transmission and distribution assets, and associated operations. With highly skilled professionals, advanced equipment, and an unprecedented work ethic, 3Phase takes pride in delivering the highest quality service by combining all three phases of electrical contracting: Safety, Service, and Productivity.
Engineering Manager, Water Safety Watts Water Technologies, Inc.Engineering Manager, Water SafetyNorth Andover, MA$168,000–$179,000 / yearRESPONSIBILITIES AND DUTIES: Lead full‑lifecycle project execution including planning, risk assessment, team formation, milestones, reporting, and escalation, while managing NPD schedules, budgets, and deliverables from concept through pilot builds and driving effective program meetings, accountability, and action‑item closure. This position partners closely with Product Management and leads a cross-functional engineering team including Design Engineers, CAD Resources, and Pilot Manufacturing to deliver NPD programs on time, on budget, and at exceptional technical quality.
Sales Executive - Commercial Lines World Insurance Associates LLCSales Executive - Commercial LinesHamden, CT$60,000–$200,000 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. In addition to developing expertise in commercial insurance solutions, Producers are expected to build specialization in one or more industry verticals, enabling them to provide deeper insights, understand industry-specific challenges, and deliver tailored solutions to their clients.
Engineering Manager, Water Safety Hendricks Regional HealthEngineering Manager, Water SafetyNorth Andover, MA$168,000–$179,000 / yearLead full‑lifecycle project execution including planning, risk assessment, team formation, milestones, reporting, and escalation, while managing NPD schedules, budgets, and deliverables from concept through pilot builds and driving effective program meetings, accountability, and action‑item closure. This position partners closely with Product Management and leads a cross-functional engineering team including Design Engineers, CAD Resources, and Pilot Manufacturing to deliver NPD programs on time, on budget, and at exceptional technical quality.
Engineering NPD Manager, Water Safety Watts Water Technologies IncEngineering NPD Manager, Water SafetyNorth Andover, MALead full-lifecycle project execution including planning, risk assessment, team formation, milestones, reporting, and escalation, while managing NPD schedules, budgets, and deliverables from concept through pilot builds and driving effective program meetings, accountability, and action-item closure. This position partners closely with Product Management and leads a cross-functional engineering team including Design Engineers, CAD Resources, and Pilot Manufacturing to deliver NPD programs on time, on budget, and at exceptional technical quality.
Sr. Patient Safety & Risk Specialist Brigham and Women's HospitalSr. Patient Safety & Risk SpecialistDover, NH$79,560–$115,720.80 / yearPhysical RequirementsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Occasionally Carrying Occasionally Pushing Rarely Pulling Rarely Climbing Rarely Balancing Occasionally Stooping Occasionally Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Occasionally Gross Manipulation (Handling) Constantly Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision - Far Constantly Vision - Near Constantly Talking Constantly Hearing Constantly. No Licenses and Credentials Experience Experience with computer and Internet 1-2 years required and Healthcare experience with clinical background 1-2 years preferred and Experience working in a large healthcare organization 1-2 years preferred Knowledge, Skills and Abilities - Presentation skills.
Patient Safety & Risk Specialist Brigham and Women's HospitalPatient Safety & Risk SpecialistDover, NH$63,648–$90,750.40 / yearPhysical RequirementsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Occasionally Carrying Occasionally Pushing Rarely Pulling Rarely Climbing Rarely Balancing Occasionally Stooping Occasionally Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Occasionally Gross Manipulation (Handling) Constantly Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision - Far Constantly Vision - Near Constantly Talking Constantly Hearing Constantly. No Licenses and Credentials Experience Experience with computer and Internet 1-2 years required and Healthcare experience with clinical background 1-2 years preferred and Experience working in a large healthcare organization 1-2 years preferred Knowledge, Skills and Abilities - Presentation skills.
Technical Service Manager Huntsman Corp.Technical Service ManagerDerry, NHThis leadership role provides strategic and technical direction for customer support, application development, product validation, and commercialization activities while driving business growth, customer satisfaction, and market expansion. The Technical Service Manager is responsible for leading the Technical Service and Applications Engineering organization supporting the TPU and liquid polyurethane elastomers business across the Americas region.
Senior Embedded Engineer, Safety Symbotic Inc.Senior Embedded Engineer, SafetyAndover, MA$120,000–$165,000 / yearApplying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. You will work across embedded software, real-time systems, hardware interfaces, and functional safety disciplines to help ensure reliable and compliant operation of complex robotic platforms.
Senior Electrical Project Manager GpacSenior Electrical Project ManagerHaverhill, MA120000–160000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Lead and oversee multiple commercial, industrial, and institutional electrical projects from pre-construction to completion.
Manufacturing Manager - Dover, NH Michael Page InternationalManufacturing Manager - Dover, NHDover, New Hampshire$120,000–$140,000 / yearFull timeMicrosoft Office)Exposure to automation, plastics, extrusion, or similar manufacturing processes is advantageousWhat's on OfferMedical, dental, and vision coverage (HSA/HRA options available).Flexible Spending Accounts and award-winning wellness programs. Job SummarySector: Engineering & ManufacturingSub Sector: Production, ManufacturingIndustry: Industrial / ManufacturingLocation: DoverContract Type: PermanentConsultant Name: Brittany SchumannJob Reference: JN-072026-7062266
Project Manager - Custom Home Building Michael Page InternationalProject Manager - Custom Home BuildingBiddeford, Maine$90,000–$110,000 / yearFull timeJob DescriptionResponsibilities for the Project Manager - Custom Home Building include:Experience building multimillion dollar fully custom single family homesCoordinate and manage all phases of custom home building projects, from pre-construction to completion. Contact Justin Politi Quote job ref JN-072026-7054129Job SummarySectorConstructionSub SectorProject ManagerIndustryPropertyLocationBiddefordContract TypePermanentConsultant NameJustin PolitiJob ReferenceJN-072026-7054129
Engineering Manager - Plastics - Barrington, NH Michael Page InternationalEngineering Manager - Plastics - Barrington, NHBarrington, New Hampshire$100,000–$140,000 / yearFull timeThey possess strong leadership, problem-solving, and continuous improvement skills, along with a track record of driving operational excellence, developing teams, and implementing sustainable process improvements. Job SummarySector: Engineering & ManufacturingSub Sector: Production, ManufacturingIndustry: Industrial / ManufacturingLocation: BarringtonContract Type: PermanentConsultant Name: Victor PascoeJob Reference: JN-072026-7061629
Safety Specialist II MasTec IncSafety Specialist IINHWith highly skilled professionals, advanced equipment, and an unprecedented work ethic, 3Phase takes pride in delivering the highest quality service by combining all three phases of electrical contracting: Safety, Service, and Productivity. Participate in pre-bid and pre-construction phases of projects, focusing on safe work practices and equipment needed to successfully complete the scope of work.
Ambulatory Clinical Nurse Manager - Manchester Urology (Manchester, Derry, Nashua, Portsmouth, Dover) - Full Time SolutionHealthAmbulatory Clinical Nurse Manager - Manchester Urology (Manchester, Derry, Nashua, Portsmouth, Dover) - Full TimeDerry, NHAs a member of the clinical nursing leadership team and in collaboration with Practice Managers, the RN Mgr, Clinical Nurse Manager Ambulatory will demonstrate 24-hour accountability for clinical, operational, human resources, and financial management of the Elliot Clinical Services (ECS) practice(s). Manchester Urology provides care for a broad range of urologic conditions affecting the urinary and reproductive systems, including cancers (prostate, kidney, bladder, testicular, adrenal), BPH, kidney stones, UTIs, hematuria, incontinence, and bladder disorders.
Store Manager in Training CrossAmerica Partners LPStore Manager in TrainingPortsmouth, NHCrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.
Operations Manager, Grounds & Maintenance | Full Time | Tsongas Center (UMass Lowell) Oak View GroupOperations Manager, Grounds & Maintenance | Full Time | Tsongas Center (UMass Lowell)Lowell, MA$55,000–$65,000 / yearSupport facility maintenance operations across Oak View Group-managed properties at UMass Lowell, including LeLacheur Park and Tsongas Center, by working alongside the Director of Facilities, Maintenance Technician, and other members of the operations department to perform preventative maintenance, repairs, event conversions, and general building upkeep. Oak View Group is seeking a motivated and experienced Operations Manager, Grounds & Maintenance to oversee grounds operations at LeLacheur Park while supporting facility maintenance operations across Oak View Group''s UMass Lowell venues, including the Tsongas Center.
Case Manager, Registered Nurse CVS Health CorpCase Manager, Registered NurseNH$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)NH$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Environmental, Health, and Safety Specialist Straumann Holding AGEnvironmental, Health, and Safety SpecialistAndover, MA$92,000–$112,000 / yearThe position independently manages assigned EHS programs and partners with all departments to ensure regulatory compliance, drive continuous improvement, reduce environmental impacts, and foster a proactive safety culture. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
Construction Manager Katalyst Healthcares & Life SciencesConstruction ManagerPortsmouth, NHThe Construction Manager drives field execution, manages risks, enforces compliance, and ensures that construction progress aligns with project objectives and milestones. The Construction Manager is responsible for leading, coordinating, and overseeing all construction activities for the ECPC project from kick off to completion.
Electrical Project Manager GpacElectrical Project ManagerHaverhill, MA95000–130000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Project Manager - Civil Construction - Seabrook, NH Michael Page InternationalProject Manager - Civil Construction - Seabrook, NHSeabrook, New Hampshire$150,000–$175,000 / yearFull timeA successful Project Manager - Civil Construction should have:Experience with managing civil construction projects, including planning and execution. Project Manager - Civil ConstructionMichael Page is hiring for a role in the business services industry based in Boston.
Manufacturing Manager - Textiles - Dover, NH Michael Page InternationalManufacturing Manager - Textiles - Dover, NHDover, New Hampshire$125,000–$145,000 / yearFull timeManufacturing ManagerLead daily manufacturing operations across production areas. A successful Manufacturing Manager should have: BS in Business, Engineering, or a technical discipline.
NewProject Manager - $25M+ Projects - Southern NH Michael Page InternationalProject Manager - $25M+ Projects - Southern NHDurham, New Hampshire$120,000–$145,000 / yearFull timeThey specialize in healthcare, education, hospitality, commercial, and institutional construction projects throughout New England and are known for their collaborative culture, strong preconstruction expertise, and exceptional client retention. About Our ClientFounded more than 35 years ago, our client is a leading construction manager and general contractor with over $100M in annual revenue and approximately 90 employees.
General Manager in Training Nouria Energy CorpGeneral Manager in TrainingNorthwood, NHThe management trainee program will prepare the trainee for decisions s/he will be making, and the actions s/he will be taking in the areas of people management, operations management, and merchandising management when s/he assumes the role of store manager. PRINCIPLE DUTIES AND RESPONSIBILITIES: Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
Account Manager - Valet & Parking Services - Sheraton Portsmouth Harborside Hotel Towne Park LtdAccount Manager - Valet & Parking Services - Sheraton Portsmouth Harborside HotelPortsmouth, NH$60,000–$70,000 / yearThe associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.
Account Manager - Valet & Parking Services Towne Park Ltd.Account Manager - Valet & Parking Servicesbiddeford pool, ME$57,600–$86,400 / yearThe associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.
Building Operations Manager Wentworth Senior LivingBuilding Operations ManagerPortsmouth, NHIf youre looking for meaningful work where youre supported, valued, and can make a lasting impact on seniors lives through person-centered care, we invite you to join us in helping residents live fuller, more engaged lives. This position ensures the building remains safe, well-maintained, and fully compliant with local, state, and federal regulations while managing preventative maintenance, vendor relationships, facility budgets, documentation, and building operations.
Project Manager Jones Lang LaSalle IncProject ManagerAndover, MAWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Industrial Project Manager is responsible for planning, executing, and delivering industrial, manufacturing, or capital projects within scope, schedule, and cost targets.
Area Manager - Factory-Built Housing Reframe SystemsArea Manager - Factory-Built HousingAndover, MassachusettsThrough our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.
Plant Manager - Net Zero Modular Construction Reframe SystemsPlant Manager - Net Zero Modular ConstructionAndover, MassachusettsLead the floor's full production team, including the production managers, area managers, and leads, and be the single point of leadership the team relies on day to day so that no one person on the floor is a single point of failure. Over the next year we move from our prototype facility in Andover to a 100,000 square foot factory in Billerica, grow direct labor from around 20 to 80 or more, and step up output from roughly 10 homes in the last year to 40 to 50 in the next, on a path to far higher volume after that.
Production Manager - Factory-Built Housing Reframe SystemsProduction Manager - Factory-Built HousingAndover, MassachusettsThrough our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.
Operations Manager White Birch Ammo LLCOperations ManagerDover, NHFull timeTHE TYPE OF OPERATIONS MANAGER WE'RE LOOKING FORWe're searching for someone who can meet the following qualifications:Bachelor's degree in business management, business administration, or related field (MBA preferred) OR a combination of education and relevant experience5+ years of diversified operational leadership experienceExperience developing and improving operational processes and systemsStrong leadership, communication, and problem-solving skillsPrevious experience managing multiple departments and operational functions Experience with budgeting, forecasting, process improvement, and organizational strategy is preferred. Your responsibilities will include collaborating on budgets and strategic goals, partnering with Sales & Marketing and Finance teams, streamlining workflows, coaching managers, and developing long-term operational strategies.
Non Destructive Testing Field Project Manager Nova Data TestingNon Destructive Testing Field Project ManagerDracut, MA$75,000–$95,000Nova Data Testing is seeking an experienced, knowledgeable, and highly motivated Field Project Manager to oversee our Non Destructive Testing operations across the Southeastern and Northeastern United States. This position involves frequent travel, direct involvement in critical inspections within demanding industrial environments, and a strong commitment to delivering exceptional service, maintaining safety, and ensuring accurate inspection results.
Sr. Manager Contracts & Customer Support Albany International CorpSr. Manager Contracts & Customer SupportRochester, NHThis position requires a candidate who brings to the table the expertise to analyze, draft and negotiate strategic, long-term R&D agreements, as well as large dollar, long-term customer and partnership agreements, with a unique ability to understand and mitigate significant Intellectual Property and commercial risk factors. Drafts and negotiates various types of agreements, such as technical collaboration agreements, teaming agreements, consulting agreements, non-disclosure agreements, proposals, purchase orders, contracts and subcontracts.
Club Manager Core Development and Management-Planet FitnessClub ManagerNewburyport, MassachusettsPlease note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills. All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Exhibit a positive and upbeat attitude.
Clinical Manager - Oncology Exeter HospitalClinical Manager - OncologyExeter, NHIn partnership withBeth Israel Deaconess Medical Center (BIDMC), we deliver comprehensive inpatient and outpatient oncology services, ensuring patients have seamless access to advanced treatments, specialized expertise, clinical research, and supportive care throughout every stage of their cancer journey. The Clinical Manager partners with physicians, advanced practice providers, and interdisciplinary teams to ensure the delivery of safe, high-quality, patient-centered oncology care while supporting staff engagement, professional development, regulatory compliance, and operational excellence.
Grooming Salon Manager Petco Animal Supplies IncGrooming Salon ManagerSalem, NHPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).
Parts Manager - Multi-Location Oversight CMC North AmericaParts Manager - Multi-Location OversightMethuen, MassachusettsAs the North American distributor of CMC tracked aerial lifts and other specialty equipment, we are continuing to grow and are looking for operational leaders who thrive in fast-paced environments and want to help build scalable processes and strong teams. We are currently seeking an experienced Parts Manager to oversee parts operations across multiple locations while leading inventory management, warehouse operations, logistics coordination, and customer support initiatives.
Engineer Senior Project Manager Tetra Tech IncEngineer Senior Project ManagerSalem, NHCollaborate with other Tetra Tech offices in the region, seek and acquire new business from the state, municipal and private markets in New England, manage projects with existing and new clientele, and further develop the skill set of an established office of 10 scientists and engineers. Expand on a proven track record of building self-sustaining programs via developing work, understanding aspects of government acquisition, mature relationships partnering with small business industry, and collaborating to solve complex problems.
Hospitality Manager LaBelle WineryHospitality ManagerDerry, NH$55,000–$60,000 / yearSalary range: 55k-60k based on experience Join our team and become part of a dynamic hospitality environment where you can grow your skills and contribute to creating memorable experiences for our guests. Gathering, setting and managing inventory of items needed for each event, such as linens, florals, centerpieces, audio/visual requirements and the like.
Store Manager - Southern NH Petco Animal Supplies, Inc.Store Manager - Southern NHSalem, NHWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.