Assistant Manager Company ConfidentialAssistant ManagerGreensboro, GA$15–$19 / hourFull timeThe manager and team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Train, Coach, Assess, and Support Team Member roles development.
NewNational Account Manager NucorNational Account ManagerMonroe, GACollaborate with technical teams to design and propose custom pallet racking and platform solutions that meet or exceed client needs. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability.
Plant Manager Versatile Mold & Design INCPlant ManagerRutledge, GAHistorically talented at restoring distressed companies, Heico strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Heico’s portfolio of companies are organized into four groups: Applied Solutions Group, Construction Solutions Group, Industrial Technologies Group, and Metal Processing Group.
Restaurant Assistant Manager Zaxby'sRestaurant Assistant ManagerAthens, GA$20–$24p>To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
Warehouse Manager Capstone Logistics LLCWarehouse ManagerOakwood, GeorgiaFull timeli>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewHealth & Safety Mgr | ATL, Data Center Health and Safety Amazon.com IncHealth & Safety Mgr | ATL, Data Center Health and SafetyCovington, GAWe pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Senior Health & Safety Manager Radius Recycling IncSenior Health & Safety ManagerGAPhysical Activities Required to Perform Essential Functions: • Ability to lift and carry up to 20 pounds frequently and over 50 pounds occasionally • Walk, go up and down stairs, or otherwise negotiate around physical barriers in the field or warehouse environment • Sit for up to 6 hours per day • Keyboard for 1-3 hours per day • Be mobile for extended periods, up to several hours per day • Visual acuity is required to perform close detail work to input and retrieve data from a computer, read and interpret figures on reports, conduct physical facilities inspections, and drive • Must be able to scale varying heights as necessary. Routinely perform quality reviews of incident investigation findings and communicate any deficiencies identified to ensure a robust process is in place for determining an accurate root cause(s), causal factor(s), and other systemic drivers (s) associated with leadership, culture, and accountability.
Manager - Sterile Processing Department - Full Time - Days Northeast Georgia Medical CenterManager - Sterile Processing Department - Full Time - DaysBraselton, GeorgiaThe Manager of Sterile Processing has 24 hour responsibility for managing, organizing, and supervising the sterile processing areas, case cart delivery, instrument delivery, case cart delivery, core sterilization processes, preference card maintenance, the core techs, and all their related functions and systems in an effective and efficient manner. Ensures that departmental work processes provide a safe and cost-effective process for packaging and protecting instrumentation for sterilization, transportation, storage, and aseptic presentations.
Assistant Deli/Food Service Manager Buc-ee's LtdAssistant Deli/Food Service ManagerGAThe Assistant Deli/Food Service Manager is responsible for assisting with every aspect of operating the department with an awareness and commitment to the companys three pillars of Clean, Friendly, and In Stock. Manage the product offerings which includes but is not limited to: Jerky, Smoked Meats, Sausage, BBQ, Bakery, Sandwiches, Grab and Go, Tacos, Burritos, Hot Dogs.
Site Safety Manager Ace Electric IncSite Safety ManagerCovington, GAEnergized Work, First Energization of Services, Confined Space Entry, etc) Be onsite to supervise and assist during the performance of any high risk activities) Ensures all incidents (injuries, property damage, and near misses) are properly reported and investigated to include visiting the work area, interviewing employees, taking pictures and completing incident investigation form. Since our inception in Valdosta, GA in 1975, Ace has been performing quality electrical installations in a full range of markets including: commercial, mission critical, education, healthcare, institutional, industrial, correctional facilities, hospitality, military bases, retail and others.
Complex Safety and Health Manager Pilgrim's Pride CorporationComplex Safety and Health ManagerGainesville, GABe actively involved in the site’s Workers’ Compensation program by attending regularly scheduled meetings, providing supporting documentation for claims in litigation, and assist the Occupational Health Nurse/Third Party Administrator in effectively managing all open claims. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies.
Environmental, Health and Safety Manager JM Family Enterprises, Inc.Environmental, Health and Safety ManagerCommerce, GABased in Commerce, GA, the Environmental, Health, and Safety (EHS) Manager advances EHS performance across these Georgia-based VPO locations, serving as the primary EHS partner for the Commerce VPC, STS Trucking operations, and on-site corporate service groups, with oversight responsibility for the Norcross PDC. The EHS Manager partners with site leaders and functional stakeholders to drive consistent implementation of the EHS management system, strengthen regulatory compliance, and continuously reduce risk across the Georgia footprint.
Safety Manager Industrial Precision Equipment & ControlsSafety Manager IndustrialCovington, GAYour role is essential in fostering a proactive safety culture, preventing workplace incidents, and ensuring operational excellence. Proactively identify areas for improvement and drive continuous safety enhancements.
(USA) Operations Manager, Fleet Safety Walmart Inc(USA) Operations Manager, Fleet SafetyGA$84,000–$126,000 / year1 or More Degreed Certifications (Associate Safety Professional; Certified Safety Professional; Certified Industrial Hygienist; Graduate Safety Practitioner) or Non-degreed certifications (Safety Management Specialist; Occupational Hygiene and Safety Technician; Safety Trained Supervisor; North American Transportation Management Institute Certified Director of Safety; North American Transportation Management Institute Certified safety Supervisor; Safety Management Specialist; Certified Safety Manager; Safety Director; Licensed Safety Professional; Certified Safety and Health Manager; Construction Health and Safety Technician), Microsoft Office Suite; SharePoint and OneDrive. Option 1: Bachelor's degree in occupational safety management, environmental science, traffic safety, transit safety, or related area and 2 years'' experience in the field of safety within supply chain, retail, or related area.
Complex Safety and Health Manager JBS USA LLCComplex Safety and Health ManagerGainesville, GABe actively involved in the site's Workers' Compensation program by attending regularly scheduled meetings, providing supporting documentation for claims in litigation, and assist the Occupational Health Nurse/Third Party Administrator in effectively managing all open claims. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies.
NewContractor Safety and Quality Control Manager R&D Maintenance Services, IncContractor Safety and Quality Control ManagerHartwell, GeorgiaOther duties include submitting records and reports associated with the Quality Control Program and the safety training program; recommending changes to improve operational productivity; conducting surveillance of operations to ensure company and Corps safety regulations are observed; and maintaining control of environmental products. MINIMUM QUALIFICATIONS/REQUIREMENTS:Minimum of five (5) years progressively responsible experience in the field of quality control and industrial/construction safety including inspections relative to general construction, heavy civil and recreation maintenance, cleaning, or related fields.
Fleet Safety Coordinator Pilgrim's Pride CorpFleet Safety CoordinatorAthens, GAReasonable Accommodation/Request Assistance: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. GENERAL SUMMARY: The main objective of this position is to ensure compliance with all the U.S. Department of Transportation Federal Motor Carrier Safety Regulations (DOT/FMSCR) at the complex level.
Fleet Safety Coordinator JBS USA LLCFleet Safety CoordinatorAthens, GAReasonable Accommodation/Request Assistance: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. GENERAL SUMMARY: The main objective of this position is to ensure compliance with all the U.S. Department of Transportation Federal Motor Carrier Safety Regulations (DOT/FMSCR) at the complex level.
Safety Technician Gaylor Electric IncSafety TechnicianGAScope of Work Implements and enforces company and/or customer safety programs and procedures in order to reduce the frequency of work-related accidents and injuries with emphasis on aggressive prevention efforts for on-the-job accidents and injuries. Specialized Skills High level of interpersonal relationship skills, proficiency in communication skills, organization skills, and must be technology/computer proficient.
Commercial Roofing Safety Technician TeamCraft RoofingCommercial Roofing Safety TechnicianAthens, GA$30,000–$50,000Maintain professional and technical knowledge by attending appropriate training, educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies. We are a safety-first company that supports commercial re-roofing, roof repairs, and emergency leak response to all types of customers, including retail, complex industrial, educational, and governmental.
Fire and Life Safety Professional University of GeorgiaFire and Life Safety ProfessionalAthens, GAAssess the condition and functionality of Life Safety electrical, mechanical, and suppression systems (i.e., fire alarm systems, sprinkler systems, cooking hood suppression systems and clean agent systems.) with authority to order repairs or shut down of these systems pertinent to safety/emergency conditions based on their training, experience, and professional judgement. Inspection of existing buildings, facilities, and public assembly areas: Conduct Life Safety Inspections on occupied structures using complex Life Safety Codes, International Building Codes, International Fire Codes, and modifications dictated by State Regulations.
Bilingual (Spanish) Safety Specialist IMI Industrial Services GroupBilingual (Spanish) Safety SpecialistAthens, GAConduct safety audits of customer field services sites to include inspections and surveys to provide support and guidance on regulations to employees and Project Managers. IMI supports manufacturers throughout most of the Southeast and we are expanding rapidly; big enough to have all the necessary resources, but small enough to give genuinely helpful personalized attention to everyone who puts their trust in us.
(USA) Operations Manager, Asset Protection - DC/FC - Grocery Walmart Inc(USA) Operations Manager, Asset Protection - DC/FC - GroceryMonroe, GA$84,000–$126,000 / yearNon-degreed certifications: Safety Management Specialist, Occupational Hygiene and Safety Technician, Safety Trained Supervisor, North American Transportation Management Institute Certified Director of Safety, North American Transportation Management Institute Certified Safety Supervisor, Safety Management Specialist, Certified Safety Manager, Safety Director, Licensed Safety Professional, Certified Safety and Health Manager, Construction Health and Safety Technician. Option 1: Bachelors Degree in Occupational Safety Management, Industrial Hygiene, Environmental Science, Chemical, Industrial, Mechanical Engineering, or related field AND 2 years experience in the field of Environmental Health and Safety within Supply Chain, Retail, Manufacturing, Engineering, or related field.
Bilingual Safety Coordinator Ultimate Staffing ServicesBilingual Safety CoordinatorGainesville, Georgia$52,000–$62,400The Bilingual (Spanish) Safety Coordinator is responsible for directing, coordinating, and administering safety programs to promote a safe work environment, ensure regulatory compliance, and strengthen the organization's safety culture. Analyze safety data, trends, and near-miss reports to recommend proactive improvements.
NewFood and Beverage Manager Concert Golf PartnersFood and Beverage ManagerStatham, Georgia$55,000–$60,000Experience required includes 2-5 years of relevant experience with the preferred experience of 2 years as a manager/supervisor in a high-volume upscale food & beverage operation. Verbally communicate, in a calm and positive manner, during the function with the kitchen, service staff, as well as client/host to ensure timely execution of events as needed.
Assistant Retail Manager University of GeorgiaAssistant Retail ManagerAthens, GA$40,000–$46,000 / yearp>The Assistant Retail Manager provides frontline leadership through staff supervision, real‑time performance management, and coordination of daily operational needs, while also maintaining oversight of financial controls, inventory levels, responsible alcohol service, and compliance with University and regulatory requirements. The Assistant Retail Manager serves as the on‑duty operations leader for all Food & Beverage outlets at the Georgia Center for Continuing Education & Hotel, providing shift‑level management across the Bulldog Bistro, coffee bar, and Savannah Room.
Operations Manager Trainee Waste Management IncOperations Manager TraineeGA$60,000–$70,000 / yearDEVELOPING: • Provide timely and consistent touchpoints with frontline employees • Regular review of best practices to enhance daily performance • Partners with Drivers and Technicians to develop job-related skills • Completes the assigned OMT training curriculum and all other assigned training. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America.
Office Manager - CAES Office of Development and Alumni Relations Office University of GeorgiaOffice Manager - CAES Office of Development and Alumni Relations OfficeAthens, GATakes initiative and works effectively and collaboratively with other individuals (co-workers, supervisor, students, faculty, staff, and other constituents) to move projects and initiatives to completion, including with diverse and cross-functional teams and a wide range of stakeholders. Perform duties related to purchasing, personnel records, personnel actions, and payroll on behalf of the office, including expense reports and payment requests in close coordination with the CAES Business Office and according to UGA policies.
Operations Manager - Gainesville Elevation Autism CenterOperations Manager - GainesvilleGainesville, GA$55,000–$65,000You'll partner closely with the Clinical Director, BCBA Supervisors, and the Regional Operations Director to keep the clinic running smoothly so clinicians can focus on learner outcomes. Lead the coordination of supplies and celebration events for client and staff milestones (graduations, birthdays, service anniversaries, exam celebrations, life events, etc.).
Banquets and Catering Manager University of GeorgiaBanquets and Catering ManagerAthens, GAp>Posting Details Posting Details Posting Number S15001P Working Title Banquets and Catering Manager Department PSO-Cont Ed-Aux-Food Services About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). Position Information Classification Title Catering Supervisor FLSA Exempt FTE 1.00 Minimum Qualifications Bachelor's degree in a related field or equivalent and 8 years of professional experience Preferred Qualifications Position Summary The Banquet & Catering Manager at the UGA Center for Continuing Education and Hotel is responsible for and provides direct oversight and support to all on-site banquet and off-site catering operations.
NewSENIOR CHEF MANAGER (CORPORATE DINING) - COVINGTON, GA Compass GroupSENIOR CHEF MANAGER (CORPORATE DINING) - COVINGTON, GACovington, GAAs a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. You'll not only guide the kitchen and menu but also play a visible role in the café, ensuring office workers and clients enjoy an exceptional dining experience every day.
Full-Time Store Manager Trainee Aldi IncFull-Time Store Manager TraineeHartwell, GACountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryAssistant Store ManagerCashierDistrict ManagerDistrict Manager InternEnergy ManagementInternManagerProject ManagementRetail ManagementSeasonalSecurityStoreStore AssociateStore Manager TraineeStore StaffSupply Chain ManagementWarehouseWarehouse AssociatesWarehouse MaintenanceWarehouse Operation Supervisor.
Community Manager - The Retreat on Milledge Landmark PropertiesCommunity Manager - The Retreat on MilledgeAthens, GeorgiaIn conjunction with the Leasing and Marketing Manager, prepare marketing plans and develop new strategies and programs designed to meet occupancy goals. Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
Site Leader - Manager, Warehouse Operations Cardinal Health IncSite Leader - Manager, Warehouse OperationsGA$87,700–$137,830 / yearOur Global Medical Products & Distribution business segment is currently looking for a Site Leader - Operations to lead and support the day-to-day operations for our Jefferson, GA Replenishment Center located just 50 mins north of Atlanta, GA. Strategic Planning: Develops and implements warehouse strategies, including continues improvement, safety, workflow design, and technology adoption to improve productivity.
NewBiosafety Manager University of GeorgiaBiosafety ManagerAthens, GA$60,000–$70,000 / yearp>Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment. Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/).
Warehouse Manager Integrity Staffing SolutionsWarehouse ManagerAthens, GA$22–$25 / hourAs Warehouse Manager, you will oversee daily operations at our Athens facility, leading, coaching, and developing your team. We also offer benefits that include more than just medical and dental—such as free online education programs, financial tools, and community resources to help you succeed, both on and off the clock.
Assistant Store Manager AutoZone IncAssistant Store ManagerGreensboro, GAOperational Efficiency - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Food Service Manager EDUCATION VILLAGE INCFood Service ManagerHoschton, GAFor example: takes full responsibility for the classroom in the absence of the teacher; assists and supervises children during all activities; counsels children when social, academy, or adjustment problems arise, if qualified to assist in classrooms. May be required to have appropriate state driver's license in order to drive Kiddie Academy bus to the store, bank, or assist with bus runs and field trips.
Key Account Manager II JBT Marel CorpKey Account Manager IIGainesville, GARemoteActing as a trusted advisor, the manager will optimize Marel's market footprint by defending and growing core key accounts while actively hunting for new business and scaling smaller accounts within the territory. The KAM is a dynamic, high-impact sales role responsible for driving revenue growth, maximizing market penetration, and fostering deep partnerships across a assigned geographic region.
Kitchen Manager SLA Management IncKitchen ManagerGAAs a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria?managing staff, ensuring food safety, and delivering great service. If you have a passion for food, strong organization skills, and leadership experience, this is your chance to make a real impact in your community.
Kitchen Manager Jim 'N Nick's CareersKitchen ManagerAthens, GeorgiaAbility to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management. Effectively maintains cleanliness of exterior and interior facilities and ensures sufficient supply levels for team members to execute their responsibilities.
NewGeneral Manager - 1069 - Gainesville (Gainesville, GA) Moes Southwest Grill - Cannon RestaurantGeneral Manager - 1069 - Gainesville (Gainesville, GA)Gainesville, GA$65,000–$75,000 / yearThis includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.
Shift Leader/Shift Manager KrystalShift Leader/Shift ManagerWinder, GA$13–$13Essential Duties and Responsibilities*: People: •Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes. Sure, we stick to the classics, but over the years, we’ve never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.
Over Night Manager KrystalOver Night ManagerAthens, GA$13–$15Essential Duties and Responsibilities*: People: •Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes. Sure, we stick to the classics, but over the years, we’ve never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.
General Manager Jim 'N Nick's CareersGeneral ManagerBethlehem, GeorgiaAbility to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management. Ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people in place and par levels are scheduled according to projections.
Jim 'N Nick's Chef / Kitchen Manager Jim 'N Nick's CareersJim 'N Nick's Chef / Kitchen ManagerCovington, GeorgiaAbility to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management. Effectively maintains cleanliness of exterior and interior facilities and ensures sufficient supply levels for team members to execute their responsibilities.
NewExecutive Kitchen Manager - Casual Dining - Great Culture! Superior Talent SourceExecutive Kitchen Manager - Casual Dining - Great Culture!Athens, GeorgiaWe’re looking for a passionate and driven Executive Chef who takes pride in scratch cooking, developing teams, and delivering an exceptional food experience every single day. If you’re a chef who believes that great food starts with great people and strong systems, and you’re ready to grow with a company that’s investing in both,this is your opportunity.
NewKitchen Manager (KM) with Growing Scratch Kitchen Brand! | #ZLD 3604761 Superior Talent SourceKitchen Manager (KM) with Growing Scratch Kitchen Brand! | #ZLD 3604761Covington, GeorgiaWe’re looking for a passionate Kitchen Manager who loves developing people, takes pride in scratch cooking, and thrives in a culture built on teamwork, respect, and growth. This is more than just running a kitchen—it’s about building a team, coaching future leaders, and delivering food you’re proud to serve.
General Manager PopeyesGeneral ManagerBraselton, GA$48,000–$55,000Also, If you’re currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to. Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.
Shift Manager PopeyesShift ManagerCovington, GA$13–$16Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service.