p>Essential Job Functions: • Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction • Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels • Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day • Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection • Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.
Physical Demands:
• Lift, carry loads weighing up to 50 lbs • Push and pull wheeled carts weighing up to 50 - 100lbs • Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces • Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.