Global Product Manager Illinois Tool Works IncGlobal Product ManagerNH$80,800–$121,200 / yearThe role drives revenue growth, maintains strong margins where possible through unique/owned designs, mitigates risks from market saturation and direct-from-China competition, and ensures products remain simple, compliant, and low-maintenance to minimize technical support calls. Manage supplier relationships with key Chinese partners (e.g., Easthigh, Charder, CZNewton, Suofei, etc.), including price negotiations, quality improvements, lead time management, new product development, and proactive identification of next-generation suppliers to maintain cost competitiveness and quality.
Project/Program Manager I: 26-02141 Akraya Inc.Project/Program Manager I: 26-02141North Reading, MA$44–$47 / hourMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! This role partners with Operations, Safety (EHS), Engineering, Facilities, Maintenance, and Learning & Development teams to ensure safety initiatives, incident investigations, corrective actions, contractor onboarding, and operational compliance are executed effectively.
Project/Program Manager I: 26-02142 Akraya Inc.Project/Program Manager I: 26-02142North Reading, MA$44–$47 / hourMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! This role partners with Operations, Safety (EHS), Engineering, Facilities, Maintenance, and Learning & Development teams to ensure safety initiatives, incident investigations, corrective actions, contractor onboarding, and operational compliance are executed effectively.
Disaster Recovery Lead Point32Health, Inc.Disaster Recovery LeadNH$117,925.60–$176,888.40 / yearDemonstrated expertise is at least two leading security areas, e.g., privileged access management, enterprise identity & access management, cloud architecture, data loss prevention, security information & event manager, incident management, third-party vendor risk assessment, API security, network security, malware prevention, database masking, secure development, application security testing, multi-factor authentication schemes. DUTIES/RESPONSIBILITIES - what you will be doing (top five): Provides leadership in planning, designing, assessing, and/or implementing strategic security program improvements through: Providing advanced information security consultation for all aspects of information security, compliance, policy, risk management, and remediation.
Copy of Professional Liability Associate JobotCopy of Professional Liability AssociateWoburn, MA$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Diverse Healthcare Practice – In addition to litigation, gain exposure to healthcare risk management, licensing board proceedings, peer review matters, regulatory compliance, and employment-related issues affecting healthcare providers.
NewPractice Coordinator - Endocrinology - Full Time SolutionHealthPractice Coordinator - Endocrinology - Full TimeBedford, New HampshireWorking under the direct supervision of the Practice Manager and within the established policies and procedures of the Elliot Hospital, the Practice Coordinator NE will oversee the day-to-day operations of work area or unit and performs personnel performance and competency evaluations of non-clinical staff in conjunction with the Practice Manager. Abilities: Demonstrated ability to foster teamwork within the office managers and staff and set-up expectations for self and others of exceptional service excellence with internal and external customers, required.
Practice Coordinator - Senior Health - Full Time SolutionHealthPractice Coordinator - Senior Health - Full TimeManchester, New HampshireWorking under the direct supervision of the Practice Manager and within the established policies and procedures of the Elliot Hospital, the Practice Coordinator NE will oversee the day-to-day operations of work area or unit and performs personnel performance and competency evaluations of non-clinical staff in conjunction with the Practice Manager. Abilities: Demonstrated ability to foster teamwork within the office managers and staff and set-up expectations for self and others of exceptional service excellence with internal and external customers, required.
R&D Manager Illinois Tool Works IncR&D ManagerDanvers, MA$110,000–$170,000 / yearThe R&D Manager brings best‑in‑class ideation and innovation methodologies to deliver a strong pipeline of customer‑focused solutions that address unmet needs and build a sustained, differentiated product portfolio. This role is responsible for understanding emerging market and technology trends, interfacing with customers, sales, and marketing teams, and leading the development and commercialization of differentiated adhesive and coating products.
National Account Manager, Payor Relations Smith & Nephew PlcNational Account Manager, Payor RelationsAndover, MARemote$104,000–$198,000 / yearReporting to the Director, Payor Relations - Sports Medicine, you will serve as a key liaison between payer organizations and internal cross-functional teams, providing market insights and supporting evidence-based market access initiatives aligned with business objectives. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.
Program Manager- High Speed Backplane Amphenol TCSProgram Manager- High Speed BackplaneNashua, New HampshireAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Associate Product Manager Illinois Tool Works IncAssociate Product ManagerDanvers, MA$80,000–$90,000 / yearCollaborate with Technical Service, and Applications Engineering teams to support business priorities, assess impacts, manage risks, enable customer trials and product evaluations, and drive successful commercialization. As an Associate Product Manager, you will help accelerate growth across ITW Performance Polymers' portfolio in a fast-paced, entrepreneurial environment-leveraging data to support pricing, product launches, and go-to-market strategies.
Senior Construction Project Manager Jones Lang LaSalle IncSenior Construction Project ManagerLowell, MAWhat this job involves: The Senior Construction Project Manager role involves leading end-to-end project delivery by developing and executing project strategies, budgets, and schedules that align with both JLL and client objectives. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Specialist (Manager), Order Management Systems and Processes Lantheus Holdings IncSenior Specialist (Manager), Order Management Systems and ProcessesBedford, MA$111,000–$185,000 / yearReporting to the Director of Commercial Order Management Systems, this role partners cross-functionally to deliver process improvements, support and implement system enhancements, and maintain operational stability across OTC workflows. Lantheus (NASDAQ: LNTH) is the leading radiopharmaceutical-focused company, delivering life-changing science to enable clinicians to Find, Fight and Follow disease to deliver better patient outcomes.
Construction Project Manager - Premier General Contractor Michael Page InternationalConstruction Project Manager - Premier General ContractorManchester, New Hampshire$125,000–$150,000 / yearFull timeKnown for its commitment to excellence, the company provides a collaborative work environment and focuses on client satisfaction.20+ years in businessOne of Northern New England's leading contractorsMultiple office locations across VT, NH and MEMarkets served: healthcare, corporate, academic, multifamily, hospitality and moreRenovation & ground up construction upwards of $50M+Excellent culture, employee retention & moreJob DescriptionThe Construction Project Manager will:Plan, coordinate, and oversee all phases of construction projects from initiation to completion. Contact Elizabeth Whitney Quote job ref JN-062026-7049792Job SummarySectorConstructionSub SectorProject ManagerIndustryPropertyLocationManchesterContract TypePermanentConsultant NameElizabeth WhitneyJob ReferenceJN-062026-7049792
Project Manager - Commercial & Multifamily - NH Michael Page InternationalProject Manager - Commercial & Multifamily - NHManchester, New Hampshire$100,000–$130,000 / yearFull timeThe Successful ApplicantA successful Project Manager - Commercial & Multifamily should have:5-10 years of Project Management experienceMultifamily experience strongly preferred (open to commercial GC backgrounds)Proven strength in project scheduling and schedule managementExperience managing multiple project phases independentlyStrong communication and leadership skillsAbility to work out of Manchester, NH or Williston, VTWhat's on OfferBase salary up to $130K+ (flexible for the right candidate)Travel allowance / gas cardComprehensive benefits packageStable pipeline of work across VT, NH, MA, ME & upstate NYLong-term growth with a highly reputable regional GCCollaborative, employee-focused culture with strong retention With a strong presence in sectors including multifamily, healthcare, education, and commercial construction, they are known for their collaborative culture, consistent project pipeline, and long-tenured workforce.
Safety Manager - Life Science Projects - North Shore MA Michael Page InternationalSafety Manager - Life Science Projects - North Shore MAAndover, Massachusetts$100,000–$130,000 / yearFull timeContact Marvella Avery Quote job ref JN-062026-7039674Job SummarySector: ConstructionSub Sector: Site ManagerIndustry: PropertyWhere: AndoverContract Type: PermanentConsultant name: Marvella AveryJob Reference: JN-062026-7039674 Job TitleSafety ManagerAbout Our ClientThis privately held construction management firm focuses exclusively on life science, lab, and clean room environments, supporting pharmaceutical and research clients across greater Boston.
NewProject Manager - $25M+ Projects - Durham, NH Michael Page InternationalProject Manager - $25M+ Projects - Durham, NHDurham, New Hampshire$120,000–$145,000 / yearFull timeThey specialize in healthcare, education, hospitality, commercial, and institutional construction projects throughout New England and are known for their collaborative culture, strong preconstruction expertise, and exceptional client retention. Lead a Landmark $45M+ New England ProjectFounded more than 35 years ago, our client is a leading construction manager and general contractor with over $100M in annual revenue and approximately 90 employees.
Community Manager - Reading Commons Bell Partners IncCommunity Manager - Reading CommonsReading, MA$82,000–$91,520 / yearAs a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction.
Community Manager - Bell North Shore Bell Partners IncCommunity Manager - Bell North ShoreSalem, MA$80,000–$90,000 / yearAs a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction.
Engineering Project Manager Amphenol TCSEngineering Project ManagerNashua, New HampshireAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Audit Manager UHYAudit ManagerManchester, New HampshireUHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses.
Commercial Drywall Project Manager/Estimator GpacCommercial Drywall Project Manager/EstimatorManchester, NH90000–150000The successful candidate will oversee all phases of drywall installation projects, from estimating costs to managing day-to-day operations and ensuring the timely delivery of high-quality work. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
NewManager, R&D Meridian Bioscience, Inc.Manager, R&DNorth Billerica, Massachusetts$130,000–$165,000 / yearJob Summary: The Manager, R&D will be responsible for driving creation of a pipeline of new products/assays that will enable company growth within the POC primary care market (Pediatric, OB/Gyn & Family Practice) as well as assays complementary to the lead platform, i.e., other heavy metals. Collaborate with other departments, Corporate R&D and consultants/external resources to evaluate potential new project areas, define product requirements, and development milestones, confirm regulatory paths, and set timelines and budgets.
Project Manager Reframe SystemsProject ManagerAndover, MassachusettsThrough our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Unlike traditional construction PM roles, this position requires working within an evolving product ecosystem, contributing to process development, and supporting continuous improvement efforts across design, manufacturing and field operations.
NewTechnical Program Manager INSPYR SolutionsTechnical Program ManagerNorth Reading, MARemote$50–$75 / hourInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. The Program Manager will join a critical retrofit engineering and program management team to own retrofit projects from ideation through execution and validation.
External Manufacturing Manager ZwitterCo IncExternal Manufacturing ManagerWoburn, MAZwitterCo is seeking a proactive and technically skilled and hands-on Manufacturing Technologist to support day-to-day manufacturing operations while driving process consistency, equipment ownership, and continuous improvement. Our membrane solutions perform beyond the limits of traditional filtration, making it practical to treat complex wastewater, purify water for reuse, and maximize efficiency in food processing applications.
Assistant Store Manager, Joss & Main Burlington, MA WayfairAssistant Store Manager, Joss & Main Burlington, MABurlington, MA$66,316–$73,684 / yearMaintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty). If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (https://docs.google.com/forms/d/1ElBqKaQYGR9j0NiQHQYCGbHkqKqN746Nk62pI32IyLU) .
Global Product Line Manager - Cable Backplane Systems Amphenol TCSGlobal Product Line Manager - Cable Backplane SystemsNashua, New HampshireWork with global cross-functional teams like engineering, manufacturing, supply chain, and quality to drive the growth and customer satisfaction of the assigned product line, including value engineering initiatives, customized designs to meet customer requirements, managing quality issues, etc. Formulate and execute a strategy to launch and grow the assigned major product line, including setting the strategic vision for the assigned product line, building and maintaining product roadmaps, translating market/customer needs into product definitions/requirements and developing go-to-market strategies.
EHS Manager CoorsTekEHS ManagerMilford, NHEvaluates technical and scientific publications concerned with safety management and participates in activities of related professional organizations to update knowledge of safety program developments. Proficient in multiple software applications including, MS Word, Excel, PowerPoint and other industry related software (SDS, Injury Management, etc.).
PACS Technical Support Management Manager - Full Time - Remote Experity IncPACS Technical Support Management Manager - Full Time - RemoteNHRemote$90,900–$110,000 / yearCommunicate and collaborate effectively with other functional leaders by solving business challenges together, identifying growth opportunities, and collaborating to drive efficiency and effectiveness across the organization, while focusing on support. Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused.
Senior Customer Success Manager Veracode IncSenior Customer Success ManagerBurlington, MAThe Sr CSM works closely with our customers alongside Sales, Support, Account Management, App Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully and meet client expectations. The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.
R&D Engineering Manager Lexington Medical, Inc.R&D Engineering ManagerBedford, MAIn this role, you will provide both technical and people leadership to a team of 3–5 engineers supporting our Powered and Manual Surgical Stapler platforms through all phases of product development, from active improvement programs to sustaining lifecycle activities. Participate in high-level product definition and design requirement decisions and translate these into actionable plans, managing priorities, timelines, and cross-functional goals and dependencies.
IT Category Manager American Tower CorpIT Category ManagerWoburn, MAAmerican Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. The team strategically sources quality materials, services, and technologies at the lowest total cost while enabling effective and efficient purchasing solutions and enhancing supplier partnerships.
Assistant Project Manager Reframe SystemsAssistant Project ManagerAndover, MassachusettsThrough our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Unlike traditional construction PM roles, this position requires working within an evolving product ecosystem, contributing to process development, and supporting continuous improvement efforts across design, manufacturing and field operations.
Sr. Project Manager - Life Sciences Construction Michael Page InternationalSr. Project Manager - Life Sciences ConstructionAndover, Massachusetts$145,000–$165,000 / yearFull timeProject Manager - Life Sciences ConstructionThis privately held construction management firm specializes exclusively in life science and lab environments, supporting pharmaceutical clients across Eastern Massachusetts. The firm operates with a hands on model, giving team members direct exposure to projects and leadership rather than working through layers of management.
Drywall Estimator GpacDrywall EstimatorNashua, NH90000–130000As a Commercial Drywall Estimator with 5 years of experience, you will play a pivotal role in our construction projects by accurately estimating costs associated with drywall installations for commercial buildings. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Product Counsel Senior Director Rocket SoftwareProduct Counsel Senior DirectorConcord, NHRemote$164,500–$222,075 / yearPrincipal duties include leading Rocket's responsible AI legal program, advising on product development, commercialization, and go-to-market strategies, and serving as a key legal resource on technology transactions including licensing, strategic partnerships, and M&A. + Monitor, analyze, and advise on developments in AI law and regulation, data privacy, open source, and other technology-related legal areas that affect Rocket's products and business, and proactively translate regulatory developments into actionable guidance.
Senior Biocompatibility Engineer Zoll Medical CorpSenior Biocompatibility EngineerChelmsford, MARemote$116,600–$130,000 / yearInfluence, collaborate, and clearly communicate with internal stakeholders (e.g., biocompatibility team, engineers, project managers), and external stakeholders (e.g., consultants, testing labs, and contract research organizations) to ensure appropriate planning and execution of risk assessments and required testing. The role is responsible for performing scientifically sound biological risk assessments to support design control activities, providing oversight in the design and implementation of test systems and procedures for biocompatibility testing, and evaluating materials associated with new research and development initiatives.
Senior Project Manager - Lab/ Life Science - Northshore Michael Page InternationalSenior Project Manager - Lab/ Life Science - NorthshoreAndover, Massachusetts$140,000–$160,000 / yearFull timeJob SummarySector: ConstructionSub Sector: Project ManagerIndustry: PropertyLocation: AndoverContract Type: PermanentConsultant Name: Marvella AveryJob Reference: JN-062026-7033232 The Successful ApplicantStrong expertise in managing construction projects within the life sciences and MEP sectors.
Subcontracts Administrator Lincoln LaboratorySubcontracts AdministratorLexington, MA$80,100–$106,100 / yearThe successful candidate will support the procurement and administration of professional services, architectural and engineering (A&E) services, construction-related services, and other facility-related acquisitions in support of MIT Lincoln Laboratorys Facilities Services Department, Capital Projects Office, and Facilities Modernization Plan (FMP) initiatives. These efforts are aligned within key mission areas, including air and missile defense; space control; homeland protection and tactical systems; biological-chemical defense; communication and information technology; intelligence, surveillance and reconnaissance systems and technology; and advanced electronics technology.
Vetco Veterinary Assistant Petco Animal Supplies, Inc.Vetco Veterinary AssistantNashua, NHWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. Supervisory Responsibility: While field associates report directly to the Market Manager, this position provides work direction and functional leadership to rig employees while in clinic or transit.
Validation Engineer IV PCI Pharma ServicesValidation Engineer IVBedford, New HampshireAuthor validation plans; oversee and provide direction in the development of specifications for user requirements, functional requirements, and design requirements, trace matrices, validation summary reports and test protocols for installation, operation, performance of equipment, functional requirements, risk assessments, and IQ/OQ/PQ Protocols. In collaboration with validation management, the engineer provides guidance to internal project teams and external validation firms on large/complex validation/qualification initiatives and ensures project schedules are met.
Onsite role: Software Delivery Program Manager in Burlington, MA The Fountain Group LLCOnsite role: Software Delivery Program Manager in Burlington, MABurlington, MA$98–$103 / hourYou will collaborate with engineering leads, crossfunctional teams, and management to manage project schedules, identify dependencies, mitigate risks, and clearly communicate goals and status to stakeholders, while continuously improving program processes and execution efficiency. Address evolving challenges of scope creep, shifting priorities, and delayed timelines while maintaining a clear focus on delivering high-quality results and enforcing milestone-based program governance.
NewQa Specialist Ii - Ops PCI ServicesQa Specialist Ii - OpsBedford, NHQUALIFICATIONS: Required: Bachelor's Degree in a relevant scientific discipline preferred with a minimum of 5-7 years of pharmaceutical or biotech industry experience with 3+ years of experience in a QA Operations role supporting late stage clinical and/or commercial production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform review of batch documentation for release of internal and external clinical products/commercial products, while ensuring compliance with cGMPs, site SOPs, and regulatory requirements.
NewSenior Program Manager- Aerospace and Defense- Stratham, NH Michael Page InternationalSenior Program Manager- Aerospace and Defense- Stratham, NHStratham, New Hampshire$125,000–$160,000 / yearFull timeThe Successful ApplicantA successful Senior Program Manager should have:Bachelor's degree in Engineering, Business, Operations, Program Management, or a related field.8+ years of experience in program management, proposal management, engineering, operations, manufacturing, or a related discipline. Job SummarySector: Engineering & ManufacturingSub Sector: Project / Program ManagementIndustry: Industrial / ManufacturingWhere: InternationalContract Type: PermanentConsultant Name: Jack DonahueJob Reference: JN-082026-7077110
QA Specialist II - Operations PCI ServicesQA Specialist II - OperationsBedford, NHQUALIFICATIONS: Required: Bachelor's Degree in a relevant scientific discipline preferred with a minimum of 5-7 years of pharmaceutical or biotech industry experience with 3+ years of experience in a QA Operations role supporting late stage clinical and/or commercial production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform review of batch documentation for release of internal and external clinical products/commercial products, while ensuring compliance with cGMPs, site SOPs, and regulatory requirements.
Project/Program Manager I: 26-01983 Akraya Inc.Project/Program Manager I: 26-01983North Reading, MA$45–$47 / hourMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! The ideal candidate has a strong background in supply chain planning, materials management, advanced Excel, SQL, and project management with the ability to drive results in a fast-paced environment.
NewQa Specialist Ii - Ops PCI Pharma ServicesQa Specialist Ii - OpsBedford, NHQUALIFICATIONS: Required: Bachelor's Degree in a relevant scientific discipline preferred with a minimum of 5-7 years of pharmaceutical or biotech industry experience with 3+ years of experience in a QA Operations role supporting late stage clinical and/or commercial production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform review of batch documentation for release of internal and external clinical products/commercial products, while ensuring compliance with cGMPs, site SOPs, and regulatory requirements.
Project Manager- Large Reputable GC- Comp up to $135k- NH Michael Page InternationalProject Manager- Large Reputable GC- Comp up to $135k- NHManchester, New Hampshire$110,000–$135,000 / yearFull timeA successful Project Manager should have: A degree in construction management, civil engineering, or a related field. Project ManagerPlan, coordinate, and manage all aspects of assigned construction projects.
MODA Lab Systems Administrator US Data Management LLCMODA Lab Systems AdministratorLexington, MAWork cross functionally with global teams on master data and local configurations, and collaborate closely with manufacturing partners, quality, and other stakeholders given the highly customer focused nature of the group. This role maintains system workflows, handles instrument interfaces, provides first tier remote end user support, and coordinates closely with Global system owners regarding system changes and communications.