Contributions (include, but are not limited to):Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in processWorks cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payersProvides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customersIntroduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Previous experience in other functions in pharma/biotech desired ORMaster's degree or MBA preferred AND 4+ years of related experience ORPharmD or PhD AND 2+ years of related experienceStrong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product accessExcellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.