div>Expectations
· Greet all members & guests with a smile and wish them well as they exit the club
· Check in all members and guests in accordance with company procedures
· Facilitate any messages on club software at member check-in
· Answer phones in courteous, helpful, professional manner
· Communicate special events to members and guests
· Maintain an atmosphere, which makes members feel welcome
· Facilitate all member requests or forward to a manager
· Always maintain professional disposition
· Sell retail products
· Schedule member services: tanning, hydro-massage, etc.
· Facilitate payment of member services in accordance with company procedures
· Know club facility, services, and schedules
· Maintain a clean and organized work area
· Assist in all projects as delegated by club management
· Follow all policies and procedures in the Team Member Handbook
Requirements
· Obtain or maintain a valid Child/Infant CPR Certification
· Certifications, as local/state laws require
Physical Requirements
· Lift 10 lbs. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of CRUNCH signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.