Auburn Hills, MI4 days ago
What You'll Do:* Lead and Support the Auburn Hills Mission, Vision and Culture* Support and influence the restaurant's overall operational and financial goals* Work flexible work schedules to support the restaurant's operations and guest demands* Available to work 10 hour shifts up to a 50 hour work week* Ability to open and close the restaurant while performing safe and secure audits* Strictly adhere to all Company policies and procedures* Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies* Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback* Manage cash accountability systems through verifying safe counts, register counts, safe deposits, and opening/closing the day on Inform* Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists* Ensure that Shift Leaders/Team Members monitor dining room, restroom, parking lot and overall facility cleanliness* Be a Food Safety Ambassador in your work center and during your shifts* Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks* Ensure that Shift Leaders/Team Members follow recipes and read tickets to accurately prepare all orders* Ensure that Shift Leaders/Team Members work at a pace to maintain restaurant's established speed of service guidelines* Addresses guest issues that may arise using the HEARD model, consults with Owner/Operator regarding complex issuesDevelopment:* Prepare for and participate in weekly Director leadership meetings* Develop your team leaders through weekly team connects* Perform Team Member interviews and select talent for your work center* Write and administer Team Member and Shift Leader reviews* Prepare and participate in Monthly/Quarterly "Leader Connects" with the Owner/Operator* Participate in community engagement events such as school presentations, charitable events, and volunteer opportunities* Participate as a Grand Opening Trainer or in other market training opportunitiesWhat We're Looking For:* Proven experience in restaurant management or a similar leadership role.* A Great Place to Work:At Chick-fil-A Auburn Hills, we treat our Managers as valuable members of the team, offering a nurturing environment where you will not only thrive but also learn essential business and people skills that will serve you throughout your career.