Digital Product Design Manager Accenture PlcDigital Product Design ManagerNashville, TNOn your projects, you lead teams to translate user needs and business strategy into product experiences, defining the systems, interactions, and technical considerations required to deliver high-quality, scalable products. The work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines.
Visual Design Manager Accenture PlcVisual Design ManagerNashville, TNThe work: In this role you will have accountability across three dimensions: Client Delivery: Lead the visual design direction on engagements (internal or clients) from concept through delivery, with accountability for design quality, aesthetic cohesion, and adherence to project timelines. People & Practice Development: Manage, support, and mentor team members in their day-to-day work, helping them grow their visual craft, develop creative confidence, navigate challenges, and evolve as visual designers.
Interior Design Retail Sales Manager Ethan AllenInterior Design Retail Sales ManagerMemphis, TN$55,000–$65,000 / yearPartner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfactionThis position requires team leadership and the ability to manage the design process including the ability to review and provide feedback on design projects using technical and creative skills in color and space planning. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home.
Visual Design Associate Manager Accenture PlcVisual Design Associate ManagerNashville, TNThe work: In this role you will have accountability across three dimensions: Client Delivery: Contribute to and help shape the visual design direction on engagements (internal or client) from concept through delivery, supporting quality, aesthetic cohesion, and adherence to project timelines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.
Senior Engineer/ Project Manager (Conveyance) - Water + Environment Market Gresham, Smith and PartnersSenior Engineer/ Project Manager (Conveyance) - Water + Environment MarketNashville, TNA minimum of 15 years of professional experience working in water, wastewater, stormwater/conveyance, and treatment projects in a consultant capacity is preferred, as well as at least 8 years of experience as a Project Manager overseeing project delivery. Must be exceptional in written and oral communication, with the ability to lead, develop, and deliver highly persuasive presentations that build client confidence and result in securing favorable design contracts.
NewSr. Project Manager - Federal & Private Barge Design Solutions IncSr. Project Manager - Federal & PrivateKnoxville, TNProjects may include Department of Defense (DoD), Department of Energy (DoE), National Aeronautics and Space Administration (NASA), Veterans Affairs (VA), Department of Interiors (DOI) or other federal government agencies as well as projects through private developers, commercial, energy and industrial market sectors. Our project managers own the project from inception to completion and are responsible for delivering quality solutions, maintaining relationships with our clients, providing leadership for our project teams, and overall project success.
Project Manager - Chattanooga TN Nashville Office InteriorsProject Manager - Chattanooga TNChattanooga, TennesseeThe Project Manager serves as the central point of coordination between sales, design, customers, vendors, and installation teams—driving execution with precision, communication, and accountability during the project installation process. Coordinate with team (sales, design, customer service, installation) for pre-install meetings to ensure all details are highlighted and communicated for a successful project installation.
Project Manager - Nashville TN Nashville Office InteriorsProject Manager - Nashville TNNashville, TennesseeThe Project Manager serves as the central point of coordination between sales, design, customers, vendors, and installation teams—driving execution with precision, communication, and accountability during the project installation process. Coordinate with team (sales, design, customer service, installation) for pre-install meetings to ensure all details are highlighted and communicated for a successful project installation.
["Building Commissioning Project Manager","Building Commissioning Project Manager"] CAI["Building Commissioning Project Manager","Building Commissioning Project Manager"]Nashville$100,000–$150,000 / yearThis is an exciting opportunity to lead diverse, complex projects across life sciences, semiconductors, battery manufacturing, and other mission-critical industries, ensuring delivery on time, within scope, and aligned with client expectations. As a Commissioning Project Manager, you will play a critical role in overseeing and driving the commissioning process for capital construction and operational readiness & excellence projects from design through post occupancy.
Project Manager - New Hire Enablement Motorola Solutions IncProject Manager - New Hire EnablementTennessee, TN$80,000–$90,000 / yearThis person will design, scale, and lead end-to-end onboarding and role-based training programs, both virtually and in-person, specifically tailored to accelerate the time-to-readiness for new project manager, customer support manager, and key technical roles. The ideal candidate is a proactive, data-driven leader with a blend of instructional design expertise, project management discipline, and a passion for setting up technical teams for long-term success.
Structural Bridge Project Manager BeneschStructural Bridge Project ManagerNashville, TennesseeThe ideal candidate will be a licensed PE in Tennessee, have a minimum of 10 years of experience and will work within a team of professionals designing and developing plans for bridge and retaining wall structures. Benesch shall have no obligation to compensate any external recruiter or search firm for candidate submissions made without a valid, current, and fully executed agreement.
Client Support Project Manager - Nashville CBIClient Support Project Manager - NashvilleNashville, TNFull timeDesired Experience and Skills:3+ years related industry experienceRole Summary:A Client Support Project Manager is responsible for the order management, tracking and punch orders of CBI interiors projects. Qualities of a High Performing Team Member: Strong work ethicAccountabilityApproachableCommittedCourageousDrivenDedicationTrustworthy IntegrityLearnerLoyalPassionateServant LeadershipTeam PlayerThe above statements are intended to describe the general nature and level of work being performed by Associates assigned to this classification.
Senior Roadway Project Manager KCI Technologies Inc.Senior Roadway Project ManagerNashville, TennesseeUnder general direction, from the Tennessee Transportation group, serves as the lead designer or engineer of record for complex highway design for major highway projects to include design-build method of development. This role provides strategic oversight and direction, often managing multiple project teams and guiding Project Managers. to achieve cohesive, large-scale outcomes.
Geotechnical Senior Project Manager ECS LtdGeotechnical Senior Project ManagerMemphis, TennesseeECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). What You'll Do: ECS Limited is seeking an experienced Geotechnical Senior Project Manager to manage key client projects in our Memphis office.
Technical and Engineering Project Manager Booz Allen Hamilton IncTechnical and Engineering Project ManagerTN$77,500–$176,000 / yearOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Technical And Engineering Project Manager Booz Allen Hamilton Inc.Technical And Engineering Project ManagerArnold AFB, TN$77,500–$176,000 / yearOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Project Manager, Construction SpaceXAIProject Manager, ConstructionMemphis, TNYou'll own site relationships, collaborate closely with technical, design, and construction teams, and report to central construction leadership, with potential shifts in reporting lines as projects evolve. Coordinate multiple vendors and trade partners, ensuring seamless communication between field teams, engineering disciplines, and technical stakeholders.
NewSr. Project Manager Westinghouse Electric Co LLCSr. Project ManagerChattanooga, TN$85,200–$106,500 / year5+ years of professional experience in combination of any of the following areas: project management, process engineering, process operations, Process and Instrumentation Diagrams (P&ID), Control systems engineering operations and product line implementation. Prepare detailed reports to field services and design engineering management regarding defects in equipment and systems, installation and operational problems.
Project Manager - Engineering Franke Holding AGProject Manager - EngineeringSmyrna, TNOther Knowledge/Skills: Attention to detail, Problem Solving, Customer Service, Technical Learning, Time Management, Conflict Management, Process Management, Written Communications, Negotiating, Organizational & Multi-tasking, knowledge of MEP trades from basic to advanced. The Project Manager - Engineering will manage all aspects of large, complex projects including overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
Project Manager, Transformation Armanino McKenna Certified Public Accountants & ConsultantsProject Manager, TransformationNashville, TN$85,000–$139,700 / yearThe Project Manager aligns to Armanino's internal project and change management methodology, demonstrating best practices in project management, including but not limited too initial project scoping, building and maintaining all project assets and artifacts, collaboratively defining KPIs, monitoring and escalating risks, and keeping the project team focused on meeting or exceeding the projects' scoped KPIs. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services.
National Project Manager - Scanning Services American Reprographics CompanyNational Project Manager - Scanning ServicesMemphis, TNThe successful candidate will be responsible for sales support activities, performing customer assessments and preparing sales proposals, coordinating with customers and ARC Service Centers to deliver scanning services and Project Management of strategic projects. ARC Document Solutions is seeking a dynamic and experienced National Project Manager - Scanning Services to oversee the operations of our Document Scanning Centers across the United States.
Construction Materials Project Manager ECS LtdConstruction Materials Project ManagerMemphis, TennesseeECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Tasks supporting the management of construction materials testing projects, including daily report review, collaborating with project teams, providing resolutions of technical and administrative issues as they arise, and training field staff on your projects.
NewProject Manager nVent Electric PlcProject ManagerChattanooga, TNWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Sr Project Manager - Engineering HNTB CorpSr Project Manager - EngineeringNashville, TN$180,596.86–$360,607.36 / yearThis opportunity entails being responsible managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. Partners with Client Service Leaders and pursuit champions to assist with business development, building client relationships, and pursuit efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA).
Program Manager (Data Center Construction) SpaceXAIProgram Manager (Data Center Construction)Memphis, TNOversee end-to-end execution of multiple large-scale construction programs, including pre-construction planning, site development, procurement, construction, commissioning, and handover for data centers and supporting infrastructure. 10+ years of progressive experience in construction project/program management, with a strong focus on data centers, hyperscale facilities, mission-critical infrastructure, or large industrial projects.
Project Engineering Program Manager (TVA non-nuclear) Johnson Service GroupProject Engineering Program Manager (TVA non-nuclear)Chattanooga, TNThis position is responsible for all engineering, technical oversight, and direction of contract partners in the performance of studies, detailed designs, evaluations, construction drawings, QA plans, etc. for multiple Coal, Gas, and Hydro capital projects with budgets totaling up to $300 million annually. Johnson Service Group (JSG) is a Tier 1 vendor for the Tennessee Valley Authority (TVA) and we are recruiting for an experienced, Project Engineering Program Manager, for a 6-month contract assignment supporting non-nuclear capital projects.
Federal Software Project Manager - US Remote Motorola Solutions IncFederal Software Project Manager - US RemoteTNRemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
Launch Manager HireIQ SolutionsLaunch ManagerMemphis, TennesseeThis role is focused on execution from the manufacturing side after product design is substantially defined, partnering closely with Product Management, Engineering, Operations, Procurement, Warehousing, Manufacturing Engineering, and site leadership to make sure the launch happens without gaps or surprises. The company designs and manufactures highly customized equipment and continues to invest in manufacturing readiness, facility expansion, and cross-functional execution as it scales new product lines and production capability.
Project Engineering Manager Transparent Search GroupProject Engineering ManagerNashville, TennesseeJob Summary of the Project Engineering Manager: As a Project Engineering Manager, you'll lead and execute large-scale, complex technical projects within the food industry. · Bachelor's Degree from an accredited four-year college or university in Engineering, or related field and 5+ years of relevant experience; or equivalent combination of education and experience, required.
Program Manager | Remote, USA Optiv Security IncProgram Manager | Remote, USANashville, TNRemoteAccountable for driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying, and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issues. Develop strategic program management delivery plans, detailed schedules, program deliverable controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management.
NewImplementation Manager - (Nuclear Power Projects) Johnson Service GroupImplementation Manager - (Nuclear Power Projects)Chattanooga, TNWhen applicable, responsible for and performs field observations of work and documents in the approved observation database; ensures appropriate issues are captured in CAP; and provides input for appropriate actions and completion of actions to support exemplary performance of the department. Bachelor’s degree in engineering or related science, completion of a 4-year craft apprenticeship or equivalent based on experience in the nuclear power field, including 3 years of power plant experience, 2 years of nuclear power plant experience, and 0.5 year of on-site experience.
Change Manager Armanino McKenna Certified Public Accountants & ConsultantsChange ManagerNashville, TN$135,800–$159,800 / yearThey are responsible for acting as a change agent across service lines migrating to AI‑first delivery models (tax compliance, SOC audits, EBP, outsourced accounting, and future phases), working alongside Ventures leadership and practice leaders to drive stakeholder alignment, adoption, and measurable business outcomes. The Manager, Change Management - Armanino Ventures (Change Manager) supports the Senior Director, Transformation in leading and implementing change management for the firm's Level 3 transformation: the creation of an AI‑first, venture‑studio operating unit in which service lines migrate to AI‑first delivery models and re-architect their operating, staffing, and incentive structures.
Salesforce Solution Architect Senior Manager Accenture PlcSalesforce Solution Architect Senior ManagerNashville, TNLeadership & Collaboration: Work closely with cross-functional teams, including project managers, developers, business analysts, and other architects, to ensure successful delivery of Salesforce solutions that meet client needs and expectations. Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Network Construction Manager Zayo GroupNetwork Construction ManagerNashville (Fesslers), TN$68,100–$104,700 / yearMinimum of five (5) years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. Assess and validate requirements (routing, fiber counts, hut spacing, etc.) for new route planning to ensure route objectives are clearly defined and meet stakeholder requirements.
Product Manager Creative Artists Agency LLCProduct ManagerNashville, TN$118,000–$138,000 / yearNamed Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. 4+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the product(s) you own and the customers you support.
Health Provider Revenue Cycle Manager Accenture PlcHealth Provider Revenue Cycle ManagerNashville, TNLead end-to-end Revenue Cycle engagements for complex, large-scale health care providers, with deep expertise across Patient Access (scheduling, registration, eligibility, prior authorization), Mid-Cycle/Revenue Integrity (CDM, charge capture, CDI, coding), and Back-End Operations (billing, collections, denials management, underpayment recovery). Embed AI, automation, and advanced analytics into revenue cycle operations to drive measurable improvement, applying tools such as Tableau, Power BI, and Python to surface revenue leakage, model financial scenarios, and target use cases including denials prediction, propensity-to-pay analytics, underpayment detection, prior authorization, and coding support.
Manager | Sales Reinvention | Insurance Accenture PlcManager | Sales Reinvention | InsuranceNashville, TNThe work: As a Management Consultant Manager, you will apply your expertise in B2B sales reinvention to define and enable front office growth strategies that help insurance clients achieve top line growth objectives, with a focus on sales force effectiveness, CRM, incentive compensation management, and B2B channel / distribution. Originate, qualify, and close new opportunities for Accenture with our Insurance clients, spanning B2B sales reinvention, CRM and sales effectiveness, incentive compensation management, go-to-market strategies, lead management, and sales operating model design.
NewManhattan WMS Application Manager Accenture PlcManhattan WMS Application ManagerNashville, TNA professional at this position level within Accenture has the following responsibilities: Help drive functional and technical design workshops on Manhattan Active Warehouse Management System (MAWM) by leveraging Manhattan technical and functional expertise. You are: A highly experienced Manhattan WMS Application Manager with deep expertise in designing, architecting, and implementing large-scale Warehouse Management and Supply Chain Execution solutions.
Ux User Experience Research Manager AutozoneUx User Experience Research ManagerMemphis, TNFull timeThis role provides thought leadership in mixed-methods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience.
Project Manager II - Transportation Engineering Alternative Delivery HNTB CorpProject Manager II - Transportation Engineering Alternative DeliveryNashville, TNThis opportunity entails being responsible for managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. Partners with Client Service Leaders and pursuit champions to assist with business development, building client relationships, and pursuit efforts for mini-mega and mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA).
Safety Manager GallagherSafety ManagerFranklin, TennesseeFull timeOur consultants serve as the boots-on-the-ground safety resource for clients, partnering with project management teams, craft professionals, contractors, and owners to promote a strong safety culture and ensure compliance with OSHA regulations and industry best practices. Projects may include data centers, semiconductor facilities, solar installations, manufacturing plants, hospitals, commercial high-rise construction, infrastructure projects, and other large-scale construction and industrial environments.
Strategic Partnerships - Territory Manager ZINGAS Blinds Shutters ShadesStrategic Partnerships - Territory ManagerLebanon, TNFull timeThe ideal candidate is a natural relationship-builder with strong communication and negotiation skills who can work independently while strategically collaborating with internal teams. Build and maintain long-term relationships with key partners, including: Production and custom home builders.
P&C Insurance (Personal & Commercial) Transformation Manager Accenture PlcP&C Insurance (Personal & Commercial) Transformation ManagerNashville, TNAs a Transformation Manager / Senior Manager, you'll lead cross functional teams to redesign operating models, digitize workflows, and scale AI enabled capabilities that support profitable growth, reduce loss and LAE, compress cycle times, and elevate the policyholder/claimant experience. Partner with engineering/data teams design and implement end-to-end agentic workflows (e.g., doc ingestion policy/coverage retrieval summarization suggested adjudication actions) with appropriate human in the loop controls.
Community Relations Manager CortlandCommunity Relations ManagerNashville, TennesseeWhen you apply to a job on this site, the personal data contained in your application will be collected by Cortland (“Controller”), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing careers@cortland.com because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.
Houskeeping Manager - Midtown Center For Health And Rehab Aramark Corp.Houskeeping Manager - Midtown Center For Health And RehabMemphis, TNThe Housekeeping Manager at Aramark SeniorLIFE+ is responsible for overseeing all housekeeping operations within a senior living community to ensure a clean, safe, sanitary, and welcoming environment for residents, visitors, and staff. Direct routine and periodic deep-cleaning activities, including floor care, carpet cleaning, wall washing, window cleaning, and specialized sanitation projects.
Mainframe Modernization Senior Manager Accenture PlcMainframe Modernization Senior ManagerNashville, TNAs a Senior Manager in our Mainframe Modernization practice, you will lead high-impact transformation programs that modernize clients' mission-critical legacy mainframe environments. Stay ahead of industry trends in mainframe modernization, cloud migration, and emerging technologies, applying new thinking to continuously elevate practice capabilities.
Sr. Manager GOSC Data Management - Procure to Pay Medtronic PlcSr. Manager GOSC Data Management - Procure to PayMemphis, TNThe scope of the Data will include areas throughout Supply Chain and Supply Management (Demand Planning, Supply Planning, Detailed Scheduling, Outbound Logistics, Inbound Logistics, Warehouse Management, Order Fulfillment, Order Management) as well as throughout Global Operations (Engineering, Capacity Management, Manufacturing, Shop Floor, Quality Inspection, Digital Transformation) and others. Conduct analyses focused on data in our source systems (i.e. ERP, Advanced Planning, and related Operations, Supply Manamgent, & Supply Chain systems) to lead root cause analysis and drive continuous improvement of data quality globally via rule based logic for the highest degrees of data integrity.
Talent & Engagement Program Manager NEXTracker IncTalent & Engagement Program ManagerNashville, TNYou'll be hands-on with Workday, learning technologies, instructional design, and analytics, while also partnering closely with HRBPs, HRIS, Quality, EHS, and Legal to ensure programs meet business, compliance, and ISO 9000 requirements. At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants.
Full Time Assistant Store Manager (Store 6574) Gamestop Corp.Full Time Assistant Store Manager (Store 6574)Leavenworth, KSProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Full Time Assistant Store Manager (Store 5162) Gamestop Corp.Full Time Assistant Store Manager (Store 5162)Garden City, KSProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.