Senior Manager, Product Management- Associate Experience Capital One Financial CorpSenior Manager, Product Management- Associate ExperienceRichmond, VA$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. As a Senior Manager on the Associate Experience product team you will embark on the mission to connect customers in the Capital One enterprise (i.e., our employees, or Associates) with simple to use, digitally enriched experiences that are designed to enhance the associate experience.
Manager, Product Management- Associate Experience Capital One Financial CorpManager, Product Management- Associate ExperienceRichmond, VA$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. As a Product Manager on the Associate Experience product team you will embark on the mission to connect customers in the Capital One enterprise (i.e., our employees, or Associates) with simple to use, digitally enriched experiences that are designed to enhance the associate experience.
Senior Manager, Product Management - Developer Experience Capital One Financial CorpSenior Manager, Product Management - Developer ExperienceRichmond, VA$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Responsibilities: Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated.
Manager, Product Management - Open Banking Experiences (Business Cards & Payments) Capital One Financial CorpManager, Product Management - Open Banking Experiences (Business Cards & Payments)Richmond, VA$164,800–$188,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. About the Role: In this role, you will lead the strategy and delivery of customer-facing open banking experiences for Small Business card customers, enabling where and how our customers share their external bank data with COF to power improved experiences and smarter business decision making.
Senior Manager, Product Management - Developer Experience, AI Coding Tools Capital One Financial CorpSenior Manager, Product Management - Developer Experience, AI Coding ToolsRichmond, VA$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. This is a rare opportunity to own products that directly accelerate how Capital One builds software, and we are looking for a curious, data-driven product leader who is excited about staying on the cutting-edge of a quickly evolving space.
Senior Manager, Product Management - Enterprise Product & Experience Capital One Financial CorpSenior Manager, Product Management - Enterprise Product & ExperienceRichmond, VA$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Manager, Product Management - Enterprise Product & Experience Capital One Financial CorpManager, Product Management - Enterprise Product & ExperienceRichmond, VA$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Manager, Product Management- Developer Experience Capital One Financial CorpManager, Product Management- Developer ExperienceRichmond, VA$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerRichmond, VA$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Sr. Manager, Product Management- Business Experiences (Business Cards & Payments) Capital One Financial CorpSr. Manager, Product Management- Business Experiences (Business Cards & Payments)Richmond, VA$200,700–$229,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. While formal on-the-job experience with Al is a plus, we highly value candidates who have proactively incorporated Al into their personal projects, explored Al-driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or built automations using Al agents.
NewSenior Business Manager, In-person Experience Strategy Capital One Financial CorpSenior Business Manager, In-person Experience StrategyRichmond, VA$200,700–$229,100 / yearCredit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis. In this role you will lead a team responsible for developing customer experience measurement infrastructure, driving action to improve the in-store experience, and managing intent for strategic projects related to in-store experience for cafes and branches.
NewManager, Claims Customer Service Genworth FinancialManager, Claims Customer ServiceRichmond, Virginia2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerRichmond, VA$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Senior Associate, Product Manager - Debit Experiences Capital One Financial CorpSenior Associate, Product Manager - Debit ExperiencesRichmond, VA$111,200–$126,900 / yearPreferred Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). That means building experiences that automatically update tokens when a customer receives a new card or recovers from fraud, gracefully remove or block credentials when a subscription trial ends, and generally take the friction out of managing where a card lives.
Experience Manager - Glen Allen VA Best BuyExperience Manager - Glen Allen VAGlen Allen, VirginiaThe Experience Manager executes the end-to-end experience strategy across their micro-market to drive seamless customer and employee experiences. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose.
Retail Experience Manager - Chesterfield VA Best BuyRetail Experience Manager - Chesterfield VARichmond, VirginiaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Product Design Manager - Experience Design Team Capital One Financial CorpProduct Design Manager - Experience Design TeamRichmond, VA$164,800–$188,100 / yearProduct Design Expertise: Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.
NewManager, Project Management (Intelligent Foundations & Experiences) Capital One Financial CorpManager, Project Management (Intelligent Foundations & Experiences)Richmond, VA$151,900–$173,400 / yearTogether with our partners in the Enterprise and across lines of business, we deliver broad-reaching technical solutions and advance state-of-the-art science to help every Capital One associate and our 100+M customers succeed. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Full Time Assistant Customer Service Manager Harris Teeter LLCFull Time Assistant Customer Service ManagerWILLIAMSBURG, VA$19–$28.50 / hourCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
Assistant Retail Experience Manager Fleet FeetAssistant Retail Experience ManagerRichmond, VirginiaFull timeResponsibilities: As an Assistant Retail Experience Manager, you will work to support the Retail Experience Manager in the day-to-day and long-term success of retail staff. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country.
Manager, Product Management - Card Customer Resiliency: Recoveries Offers Delivery Capital One Financial CorpManager, Product Management - Card Customer Resiliency: Recoveries Offers DeliveryRichmond, VA$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. After a frenzied few years reacting to the COVID pandemic's up-ending of millions of customers' lives, the Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means.
Manager, Product Management- Customer Core and Identity Capital One Financial CorpManager, Product Management- Customer Core and IdentityRichmond, VA$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Manager, Product Management - Customer Assist Observability Capital One Financial CorpManager, Product Management - Customer Assist ObservabilityRichmond, VA$164,800–$188,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. In this transformational role, you will partner cross-functionally to build scalable, technology-driven architectures that deploy real-time alerts, ensure compliance, and drastically reduce incident recovery times.
Project Manager - Healthcare Domain Experience HCL Global Systems Inc.Project Manager - Healthcare Domain ExperienceRichmond, VAProject Manager - Healthcare Domain Experience: 10-15 Years Location: Onsite / Hybrid Domain: Healthcare (Payer / Provider / Insurance) Role Overview We are seeking an experienced Project Manager with strong healthcare domain expertise to lead and manage complex technology and business transformation initiatives. The ideal candidate will have proven experience delivering large scale healthcare programs, working closely with cross functional teams, and ensuring projects are delivered on time, within scope, and with high quality.
Service Manager - Automotive Experience Required Tire DiscountersService Manager - Automotive Experience RequiredRichmond, VAYour Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
NewBusiness Manager, Marketing - Best Customer & Field Assessment, COBT Capital One Financial CorpBusiness Manager, Marketing - Best Customer & Field Assessment, COBTRichmond, VA$164,800–$188,100 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Microsoft Experience Manager - Virginia Best BuyMicrosoft Experience Manager - VirginiaRichmond, VirginiaAs a Retail Area Manager for our Microsoft products, you'll support and coordinate the work of Best Buy's Retail Sales Specialists in stores across a multi-state territory. Meet key performance indicator (KPI) goals for team and build relationships with Best Buy leaders to support Microsoft training goals .
Senior Customer Support Manager REA GROUP LTDSenior Customer Support ManagerRichmond, VAThis role is accountable for supporting the leading of leaders and teams to deliver service excellence to REA customers, ensuring a seamless end-to-end support experience across a broad range of products, channels and technical troubleshooting. Lead operational planning, including workforce management, forecasting and capacity planning, partnering with the Customer Support Leadership team and Workforce Planning to ensure we meet customer expectation for timeliness and quality.
Customer Success Account Manager - Signature - Richmond, VA United Parcel Service IncCustomer Success Account Manager - Signature - Richmond, VARichmond, VA$61,620–$107,880 / yearThe Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.
Associate Manager, Customer Delivery Altria Group IncAssociate Manager, Customer DeliveryVA$104,900–$152,150 / yearJoin Altria's Technology & Corporate Development organization and play a key role in translating business priorities into scalable delivery solutions that support trade programs, sales execution, and customer engagement across the business! Success in this role requires proficiency in aligning business objectives with technology delivery while driving continuous improvement across trade program operations.
Sr, Manager Customer Success Genesys Cloud Services IncSr, Manager Customer SuccessVA$130,500–$229,500 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. At Genesys, we help organizations deliver empathetic, AI powered customer experiences at global scale, and this role ensures customers fully realize that value across their lifecycle.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerRichmond, VA$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Senior Customer Success Manager REA GROUP LTDSenior Customer Success ManagerRichmond, VAThrough strategic planning, proactive coaching and data-driven insights, you help customers maximise adoption, realise measurable value and strengthen their long-term partnership with Realtair. While no two days are ever the same, you'll be responsible for: Delivering Realtair's Customer Success strategy across a portfolio of Tier 1 and Tier 2 customers to drive adoption, retention, advocacy and long-term commercial growth.
Customer Advocacy Manager Thales SACustomer Advocacy ManagerVARemoteThales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity.
NewCustomer Success Manager II (RapidScale) Cox Enterprises IncCustomer Success Manager II (RapidScale)Richmond, VA$81,400–$122,000 / yearThis role partners closely with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers receive consistent service, realize ongoing value from their investments, and are well positioned for long-term success. RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving customer retention, and supporting long-term growth.
Senior Manager, HR Business Partner- Customer Channels Capital One Financial CorpSenior Manager, HR Business Partner- Customer ChannelsRichmond, VA$177,700–$202,800 / yearYour Responsibilities: Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including: Strategic workforce planning, including succession planning. Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent.
Customer Success Manager - Government "At Scale" Programs Exiger LLCCustomer Success Manager - Government "At Scale" ProgramsRichmond, VAExiger is named a Leader in the Gartner Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company''s ''Brands That Matter,'' and recipient of the Third Party Risk Association''s Innovator Award, Exiger''s technology has been recognized by leading analyst evaluations and 50+ awards. Reporting to the Director of Government Customer Success, this role is designed for a customer success professional who excels at driving adoption and outcomes across many accounts through structured programs, self-service enablement, and scalable engagement strategies.
Customer Success Manager — Government "At Scale" Programs ExigerCustomer Success Manager — Government "At Scale" ProgramsRichmond, VAExiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Reporting to the Director of Government Customer Success, this role is designed for a customer success professional who excels at driving adoption and outcomes across many accounts through structured programs, self-service enablement, and scalable engagement strategies.
Customer Success Manager - Government "At Scale" Programs EXIGERCustomer Success Manager - Government "At Scale" ProgramsRichmond, VAExiger is named a Leader in the Gartner Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Reporting to the Director of Government Customer Success, this role is designed for a customer success professional who excels at driving adoption and outcomes across many accounts through structured programs, self-service enablement, and scalable engagement strategies.
NewCustomer Success Manager Cobb TechnologiesCustomer Success ManagerGlen Allen, VAFull timeAs Virginia's leading independent office technology dealer and a proud recipient of the Best Places to Work in Virginia award, we have built a collaborative, people-first culture where team members are valued, supported, and encouraged to grow. This position plays a vital role in managing the post-sale customer relationship, coordinating customer needs, maintaining accurate billing and contract information, and ensuring requests are resolved promptly and professionally.
Customer Success Manager — Federal Civilian ExigerCustomer Success Manager — Federal CivilianRichmond, VAExiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Success in this role comes from building trusted relationships with government stakeholders, understanding agency priorities, and partnering across Product, Delivery, Support, and Sales to ensure customers achieve measurable mission outcomes.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerRichmond, VATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Success Manager InstrumentumCustomer Success ManagerRichmond, VirginiaVendor(SYK, ZB, etc) operations leader- understands how vendor trays & hospitals work. They have learned some tough lessons but stay true to their CORE belief that there is always a better way, even if it means rethinking everything.
GovCon Technology Manager with Deltek Costpoint Experience Baker Tilly Advisory Group, LPGovCon Technology Manager with Deltek Costpoint ExperienceRichmond, VirginiaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessRichmond, VAThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Customer Marketing Manager Wolters KluwerCustomer Marketing ManagerGlen Allen, VA$107,500–$188,400 / yearProven ability to design and execute targeted, account-specific retention and renewal strategies and campaigns that align with Customer Success and Sales teams, driving contract renewals, expansion opportunities, and long-term customer value through personalized engagement, lifecycle insights, and data-driven campaign optimization. Deep experience and strong planning acumen in managing events and conferences as strategic demand-generation channels, driving qualified leads, supporting pipeline growth, and enabling sales teams in customer acquisition and renewal conversations.
Customer Success Manager GenLogs CorporationCustomer Success ManagerRichmond, VirginiaThe Customer Success function is one of many distinct arms of the larger GTM umbrella, which also includes: Business Development, Sales, Pre-Sales, Customer Support, Partnerships, Channel, and Marketing. You will act as the primary point of contact for your customers, understand each customer’s operational workflows and business goals, and ensure they realize measurable value from GenLogs’ Truck Intelligence platform.
Scaled Customer Success Manager GenLogs CorporationScaled Customer Success ManagerRichmond, VirginiaTraining and enablement: Implement and execute scalable customer success playbooks, workflows, and training resources that drive product adoption across the full segment simultaneously (webinars, email nurture campaigns, knowledge base content, in-app messaging). The Customer Success function is one of many distinct arms of the larger GTM umbrella, which also includes: Business Development, Sales, Pre-Sales, Customer Support, Partnerships, Channel, and Marketing.
Senior Customer Success Manager GenLogs CorporationSenior Customer Success ManagerRichmond, VirginiaThe Customer Success function is one of many distinct arms of the larger GTM umbrella, which also includes: Business Development, Sales, Pre-Sales, Customer Support, Partnerships, Channel, and Marketing. The primary focus of the Senior Customer Success Manager role is to drive strategic customer partnerships and maximize long-term customer value within GenLogs’ largest and most complex accounts.
Customer Success Manager 3E CompanyCustomer Success ManagerVA$78,000–$84,000 / yearThis includes increasing product usage across your accounts, maintaining a consistent and proactive engagement cadence, identifying and addressing risks before they impact retention, and ensuring customers view 3E as a strategic partner rather than just a vendor. You'll serve as a trusted advisor, guiding customers toward stronger usage, deeper engagement, and better business outcomes, while also identifying potential risks, supporting renewal readiness, and uncovering opportunities to expand value over time.