Maintenance Supervisor I (Tammy Brook Apartments) WinnCompanies IncMaintenance Supervisor I (Tammy Brook Apartments)Weymouth, MA$34–$38 / hourOur Benefits: Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday). About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families.
NewSales & Service Supervisor AvalonBay Communities IncSales & Service SupervisorBoston, MA$52,500–$74,000 / yearThe Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. Overview: AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders.
Housekeeping Supervisor Woburn Hotel ManagementHousekeeping SupervisorWoburn, MA$26 / hourPart timeSupervise staff, including assisting Manager with interviews, hire, schedule, train, develop, empower, coach & council, recommend and conduct performance and salary reviews, resolve problems, provide open communications, recommend discipline & termination as appropriate. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels.
NewSupervisor, Warehouse (Night Shift) Performance Food Group CoSupervisor, Warehouse (Night Shift)Springfield, MA$52,000–$77,000 / yearMassachusetts, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.
NewWaiver Broker Supervisor, Autism Support Center Northeast ArcWaiver Broker Supervisor, Autism Support CenterDanvers, MA$29.50–$31 / hourJob Summary The Waiver Broker Supervisor plays a critical leadership role within Northeast Arc's Autism Support Center (ASC), overseeing the delivery of services and supports provided through the Massachusetts Medicaid Autism Waiver Program. Working closely with DDS Autism Clinical Managers, provider agencies, community partners, and families, the Waiver Broker Supervisor supports the successful implementation of individualized services that promote independence, inclusion, and family empowerment.
NewMaintenance Supervisor Maloney properties IncMaintenance SupervisorBoston, MA$36–$40 / hourYour Responsibilities: We are seeking a dedicated and experienced Maintenance Supervisor to oversee the maintenance operations of our cooperative community with 150 apartments in Boston''s historic South End. Working closely with the Property Manager and Multi-Site Facilities Manager, the selected candidate will ensure the property is well-maintained, safe, and aesthetically pleasing for all shareholders.
NewVeterinary Technician Supervisor Vicar Operating dba VCAVeterinary Technician SupervisorUxbridge, MassachusettsVCA Blackstone Valley Animal Hospital is hiring an experienced Certified Veterinary Technician Supervisor to help oversee clinic operations and lead our team of Veterinary Technicians, & Veterinary Assistants. Being a Technician Supervisor means you are a believer in the possibilities of high-quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.
SUE Field Supervisor AECOMSUE Field SupervisorBoston, MAWe invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management.
NewVeterianary Technician Supervisor Vicar Operating dba VCAVeterianary Technician SupervisorBrockton, Massachusetts$27–$34 / hourVCA North Main Street Veterinary Clinic is hiring an experienced Certified Veterinary Technician Supervisor to help oversee clinic operations and lead our team of Veterinary Technicians, & Veterinary Assistants. Being a Technician Supervisor means you are a believer in the possibilities of high-quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.
Event Supervisor - Boston, MA Laz Parking LtdEvent Supervisor - Boston, MABoston, MAThe Spirit of the Position: The Supervisor for Events will oversee operations in the absence of location management while ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client. Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
Shift Supervisor The Skinny PancakeShift SupervisorHadley, MassachusettsThis position is perfect for someone who thrives in a fast-paced environment, takes pride in outstanding guest service skills, prepares quality food, and shares a genuine passion for the local culinary scene. The Skinny Pancake, a Vermont-based local food creperie, is a mission-driven food service company with a long history of positive impact through our local food sourcing and community engagement.
Lead Maintenance Technician / Hands-On Supervisor MCPLead Maintenance Technician / Hands-On SupervisorIndian Orchard, Massachusetts$28–$33 / hourThis is a dynamic role where you'll lead by example — getting your hands dirty alongside your crew while keeping operations running smoothly and efficiently. About the Role: MCP is looking for a skilled and motivated Lead Maintenance Technician / Hands-On Supervisor to join our team in Indian Orchard, MA.
Shift Supervisor SonocoShift SupervisorHolyoke, MassachusettsFrom a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Reporting directly to the Area Manufacturing Manager, as a Shift Supervisor, you are accountable for; safety, quality, productivity, material handling, cost performance and employee for assigned shift.
Field Quality Supervisor Intertek Group PlcField Quality SupervisorBoston, MAWorking at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek supports our clients striving to meet the growing global infrastructure requirements and demands for secure and sustainable sources of energy through services such as inspection, expediting, technical auditing, and site construction support.
NewSupervisor, Frontline - Patient Access South Shore Health Systems IncSupervisor, Frontline - Patient AccessWeymouth, MA$57,400–$82,100 / yearUnder the direction and guidence of the Patient Access Manager, the frontline supervisor is responsible to manage day to day operations for the Patient Access Department, insuring that employees perform multiple task necessary to register patient. c - Adheres and assists staff to understand patient identification policy/procedure and can manage corrective action for related performance.
Practice Supervisor - Women''''s Health Brigham and Women's HospitalPractice Supervisor - Women''''s HealthNewton, MA$25.99–$37.83 / hourThe Clinical/Practice Assistant Lead serves as the primary resource for front desk staff, partnering closely with clinical leadership, providers, scheduling teams, revenue cycle, and administrative leadership to promote efficient operations and high-quality patient care. The Clinical/Practice Assistant Lead provides day-to-day leadership and oversight of front desk operations across the Women''s Health department, including Maternal Fetal Medicine (MFM), Minimally Invasive Gynecologic Surgery (MIGS), and Assisted Reproductive Technology (ART).
NewPractice Supervisor - Women's Health Brigham and Women's HospitalPractice Supervisor - Women's HealthNewton, MA$25.99–$37.83 / hourThe Clinical/Practice Assistant Lead serves as the primary resource for front desk staff, partnering closely with clinical leadership, providers, scheduling teams, revenue cycle, and administrative leadership to promote efficient operations and high-quality patient care. The Clinical/Practice Assistant Lead provides day-to-day leadership and oversight of front desk operations across the Women's Health department, including Maternal Fetal Medicine (MFM), Minimally Invasive Gynecologic Surgery (MIGS), and Assisted Reproductive Technology (ART).
NewFood Service Supervisor I- Evening Commonwealth of MassachusettsFood Service Supervisor I- EveningChelsea, MAFood Service Supervisor I'',''Food Service Supervisor I'',''United States-Massachusetts-Chelsea-91 Crest Street'',''United States-Massachusetts-Chelsea-91 Crest Street'',''Food Services'',''Food Services'',''Chelsea Veterans Home'',''Chelsea Veterans Home'',''Full-time'',''Full-time'',''Evening'',''Evening'',''Aug 11, 2026, 12:58:14 PM'',''Aug 11, 2026, 12:58:14 PM'',''1'',''1'',''101,516.22'',''70,992.48'',''101,516.22'',''Yearly'',''Brett Zografos / Brett. The care provided at the Veterans Homes is supported by a multidisciplinary team of approximately 450 employees, including healthcare professionals, support staff, skilled trades, dietary services, managers, consultants, and contractors.
Senior Engineer, Grid Operations Technology (Hybrid Schedule)) Eversource EnergySenior Engineer, Grid Operations Technology (Hybrid Schedule))MA$129,450–$143,830 / yearRole and Scope of Position: Responsible for accomplishing major, complex engineering projects and for operating support and maintenance of the Energy Management System (EMS) applications, including State Estimator (SE), Real Time Contingency Analysis (RTCA), Loadflow and Dispatcher Training Simulator (DTS) software. Provide technical support to all groups who design, procure, install, and test systems and devices that are repaired, replaced, improved or increased the electrical transmission and distribution system.
Drive Up & Go Supervisor Albertsons Companies IncDrive Up & Go SupervisorMALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Bring your passion for customer service, organization, and operational excellence to a role where you manage high‑volume fulfillment operations, support your team, and ensure every customer order is accurate, on time, and handled with care.
Patient Food Services Supervisor Compass Group USA IncPatient Food Services SupervisorHyannis, MA$50,000–$60,000 / yearWith more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
Housekeeping Supervisor New Castle HotelHousekeeping SupervisorWoburn, MassachusettsSupervise staff, including assisting Manager with interviews, hire, schedule, train, develop, empower, coach & council, recommend and conduct performance and salary reviews, resolve problems, provide open communications, recommend discipline & termination as appropriate. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels.
Engineering Supervisor, Life Sciences Renovo SolutionsEngineering Supervisor, Life SciencesBoston, MassachusettsThis individual will also perform preventative maintenance, calibration, and validation of equipment ranging from simple devices such as water purification, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers to high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, gas chromatography, single quadrupole and triple quadrupole mass spectrometers or equivalent instruments. Summary: Reporting to the Director, Service, Life Sciences, the Life Science Engineer, Supervisor is responsible for providing leadership to assigned engineers within the region to organize workflow to provide excellent and efficient customer services and establish performance improvement objects and goals for increase in quality and performance.
Maintenance Supervisor - Boston, MA Maloney PropertiesMaintenance Supervisor - Boston, MABoston, MAWorking closely with the Property Manager and Multi-Site Facilities Manager, the selected candidate will ensure the property is well-maintained, safe, and aesthetically pleasing for all shareholders. We are seeking a dedicated and experienced Maintenance Supervisor to oversee the maintenance operations of our cooperative community with 150 apartments in Boston's historic South End.
Banquet Supervisor ClubCorp USA IncBanquet SupervisorBoylston, MAThe Banquet Supervisor will work closely with the banquet team, ensuring proper staffing, coordination, and compliance with safety and service guidelines, while directly interacting with members, guests, and team members to deliver a seamless and high-quality event experience. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more.
Lead Supervisor I Tapestry IncLead Supervisor IBraintree, MA$17–$27.75 / hourBuilding Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
CSC Licensed Service Supervisor Simple Business, IncCSC Licensed Service SupervisorBoston, MA$67,000–$110,600 / yearAt the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sales Supervisor New England MarketSales SupervisorQuincy, MassachusettsThis role involves managing a team of sales representatives, ensuring sales targets are met, maintaining strong relationships with clients, and implementing sales strategies to maximize revenue and market share. The supervisor is responsible for training and mentoring the sales team, monitoring sales performance, and providing detailed sales reports to upper management.
Assembly Supervisor XiPhias BuyerAssembly SupervisorBillerica, MassachusettsWorkforce Planning: Reviews forecasts for upcoming production needs, runs open order reports, properly assigns tasks, and ensures team members are continuously cross-training to build a flexible workforce. Quality & Engineering: Oversees ultimate product quality, designs/develops assembly operations for new production lines, and relentlessly improves existing processes for peak efficiency.
CSC Licensed Service Supervisor Simply BusinessCSC Licensed Service SupervisorBoston, MassachusettsAt the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
NewFT Front Office Supervisor Hilton Worldwide Holdings IncFT Front Office SupervisorBoston, MAAs a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel''s continuing effort to deliver outstanding guest service and financial profitability. Specifically, we look for demonstration of these Values: Hospitality - We''re passionate about delivering exceptional guest experiences.
NewSanitation Supervisor - 2nd Shift Willow Tree Poultry Farm, Inc.Sanitation Supervisor - 2nd ShiftAttleboro, MAEnsure accurate, legible, real-time completion of SSOP records, daily sanitation checklists, and ATP logs, and execute the periodic deep-clean tasks on the Master Sanitation Schedule (MSS). Validate that work areas and equipment have been properly cleaned and sanitized using ATP testing - not just visual inspection - before release for production.
Warehouse Supervisor (MFG) Highline-WarrenWarehouse Supervisor (MFG)Leominster, MAMaintain staffing level to accomplish warehouse operations in an effective and efficient manner; prepare work schedules to meet customer requirements and expectations and company schedules and specifications; use independent judgment to assign team member work duties to meet operational requirements; make sure team members and co-workers have the information needed to perform their job duties; approve leave and overtime as appropriate. Supervise associates engaged in various warehouse functions; assign and prioritize daily tasks; determine priorities and work assignments; ensure accuracy, completeness, and condition of shipments, products, and materials.
Warehouse Supervisor (MFG) Highline WarrenWarehouse Supervisor (MFG)Leominster, MAMaintain staffing level to accomplish warehouse operations in an effective and efficient manner; prepare work schedules to meet customer requirements and expectations and company schedules and specifications; use independent judgment to assign team member work duties to meet operational requirements; make sure team members and co-workers have the information needed to perform their job duties; approve leave and overtime as appropriate. Supervise associates engaged in various warehouse functions; assign and prioritize daily tasks; determine priorities and work assignments; ensure accuracy, completeness, and condition of shipments, products, and materials.
Night Shift Supervisor Masiello Employment ServicesNight Shift SupervisorGreenfield, MA$31–$41 / hour2+ years of manufacturing/industrial experience, plus at least 1 year of supervisory or team lead experience. To apply for this position, please email your resume to joelle@masemp.com., call 603-358-1000 or apply online at www.masemp.com .
Maintenance Supervisor Willow Bridge Property CompanyMaintenance SupervisorChelmsford, Massachusetts$35–$38 / hourFull timeAbility to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement. Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
Distribution Supervisor - 2nd Shift Boston Scientific CorpDistribution Supervisor - 2nd ShiftQuincy, MAAs a Distribution Supervisor at Boston Scientifics U.S. Tier 1 Distribution Center, you will lead multifunctional teams within the outbound operations, including picking, packing, shipping and special handling, to support domestic and international customers with life-changing medical devices. The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
NewFloating Maintenance Supervisor Willow Bridge Property CompanyFloating Maintenance SupervisorCambridge, Massachusetts$30–$35 / hourFull timeAbility to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement. Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
Installation Supervisor KONE CorpInstallation SupervisorBoston, MA$121,000–$158,760 / yearThe compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. You will bring 2+ years of relevant construction expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field.
Supervisor, Inventory Controls Quanterix CorpSupervisor, Inventory ControlsBillerica, MAThis role oversees inventory accuracy programs, cycle counts, Expired, Excess, and Obsolete inventory management, storage optimization, ERP accuracy, and cross-functional coordination to support manufacturing, supply chain, quality, and customer fulfillment objectives. ROLE SUMMARY: The Supervisor, Inventory Controls role is responsible for leading inventory management and receiving operations for reagents, instruments, raw materials, semi-finished goods, and finished goods across Quanterix locations in Billerica and Bedford.
Retail Store Supervisor Sunnyside*Retail Store SupervisorFramingham, MABe aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Tooling Supervisor Viant Medical LLCTooling SupervisorBrimfield, MAThe Tool Room Supervisor is responsible for overseeing all tool room activities, including mold maintenance, repair, troubleshooting, preventive maintenance, and tooling projects supporting medical device manufacturing. The ideal candidate is a hands-on leader with strong mold making and machining experience who can balance daily production support with continuous improvement initiatives and future tooling capability development.
Front Office Supervisor Highgate Hotels LPFront Office SupervisorBoston, MAStudio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Installation Supervisor KONE Inc.Installation SupervisorBoston, MA$121,000–$158,760 / yearThe compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. You will bring 2+ years of relevant construction expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field.
Night Supervisor Sunrise Senior Living LLCNight SupervisorArlington, MAWhat We're Looking For: • Active RN or LPN license in good standing • Graduate of approved nursing program • 1+ year experience in senior care or clinical setting • Strong assessment, delegation, and documentation skills Night Supervisor (RN/LPN) - Lead Overnight Clinical Care and Protect Resident Safety Night Shift Nurse Supervisor | RN | LPN | Overnight Nursing | Senior Living | Clinical Leadership. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
Office Services Supervisor - Professional Office IST Management ServicesOffice Services Supervisor - Professional OfficeBoston , Massachusetts$58,000–$62,000 / yearFull timeWe have over 1,900 employees and have been in business for over 28 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management.
Office Services Supervisor Professional Office IST Management Services IncOffice Services Supervisor Professional OfficeBoston, MA$58,000–$62,000 / yearWe have over 1,900 employees and have been in business for over 28 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management.
Lead Supervisor I TapestryLead Supervisor IWrentham, MassachusettsBuilding Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Operations Coordinator BlueLinx Holdings IncOperations CoordinatorBellingham, MA$24–$28 / hourDuties include: Waiving orders, assigning or batching orders to MH departments or leads, printing receiving po check-in lists, printing inbound and outbound labels, cycle counts, item adjustments, collecting and tracking the MH performance, ticket corrections, reman, and closing out trucks. Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive range of structural and specialty products to approximately 15,000 national, regional, and local dealers, as well as specialty distributors, national home centers, industrial, and manufactured housing customers.
Microbiology Supervisor Trident USA Health Services LLCMicrobiology SupervisorBrockton, MAAssists Laboratory Manager in the assessment of the efficiency of the utilization of all resources in areas of responsibility, including personnel management, equipment/reagent responsibility, equipment/reagent evaluation and method development. Provides open lines of communication regarding compliance issues within management area, ensures that retaliation against staff who report suspected incidences of non-compliance does not occur.