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INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service.
POSITION TITLE: Children's Services Case Manager
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An individual with at least 12 months of paid, full time employment or 24 months of paid, part time employment in a directly related adult, child, youth, adolescent or family services related field including but not limited to the following professions: Community Mental Health Center, Group Home, Residential Placement facilities, Personal Care giver, State Hospital, Certified Nursing Assistant, Licensed Professional Nurse, Department of Children's Services, Family and Social Services Administration, Education/Special Education, Nursing Home, Day Care providers/staff, Juvenile Justice Centers, Community Corrections/Probation, FQHC, Hospitals, Hospice. Bachelor's degree in psychology, Social Work, Sociology, Family/Consumer Sciences, Child Development, Substance Abuse, Mental Health, Human services, Education, Criminology, Counseling, Psychology, Nursing, Special Education, Family Studies, Marriage and Family Therapy, Recreational Therapy, Music Therapy, Art Therapy, Child and Adolescent Welfare or Youth, Adult and Family Services, with a minimum of 1 year of Case Management/Care Management experience (internal or external).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Track submitted proposals and maintain detailed records for future reference and performance evaluation.
Contracts & Agreements
• Review and analyze contracts and pricing agreements to ensure alignment with internal production capabilities,
resource availability, and service-level expectations—proactively identifying risks or constraints that could affect
cost, quality, or delivery timelines.
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