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In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.Key ResponsibilitiesSupport clients remotely via email, phone, and messaging platformsRespond to travel-related inquiries in a timely, professional mannerAssist with itinerary changes, cancellations, updates, and special requestsProvide clear information on destinations, travel requirements, and agency processesMonitor upcoming trips and proactively communicate with clients as neededResolve issues efficiently while maintaining a high level of customer satisfactionIdeal CandidateStrong written and verbal communication skillsCustomer service experience (travel, hospitality, or support roles preferred)Highly organized, dependable, and detail-orientedComfortable working independently in a fully remote roleAble to learn new systems, booking platforms, and digital tools quicklyPassionate about travel and delivering excellent client supportWhat We OfferFully remote positionFlexible scheduling optionsComprehensive training and ongoing supportGrowth opportunities within a travel-focused companyAccess to travel-related perks and industry discountsSupportive and collaborative remote team environment

Crossborderswithalex

Remote Client Support Representative

Communication Skills

Customer Satisfaction

Customer Support/Service

Detail Oriented

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Time Management

Travel Industry

Willing to Travel

Writing Skills

Manatal

In this hybrid or fully remote role, you will support the power delivery team by performing power system studies, working with multidisciplinary project teams, supporting power system design teams, and providing electrical engineering and related technical expertise. This position can be based out of Barrs Minneapolis, Duluth, or Hibbing, Minnesota; Ann Arbor or Grand Rapids, Michigan; Denver, Wheat Ridge or Fort Collins, Colorado; Bismarck, North Dakota; or Salt Lake City, Utah, offices.

YEAR

The role - what you'll doBarr is seeking an electrical engineer to join our power delivery team. In this hybrid or fully remote role, you will support the power delivery team by performing power system studies, working with multidisciplinary project teams, supporting power system design teams, and providing electrical engineering and related technical expertise. The person in this position will be responsible for:Providing technical leadership by directing the analysis for power studies.
Managing tasks and resources related to power-system analysis and report creation.
Working with the existing studies team to streamline workflow.
Coaching and mentoring less-experienced staff.
Managing teams to meet clients needs.
Communicating studies and relevant results to client representatives.A successful person in this role will have strong interpersonal, oral, and written communication skills. The ideal candidate for this position is intrinsically motivated, emphasizes client service, and is confident in their ability to make sound engineering judgements. They enjoy working independently and as part of a team, using their technical ability and team management expertise for a variety of projects. They are flexible in working with their project teams and are willing to occasionally modify schedules to meet project deadlines and/or client needs. This person is also relationship-focused, as the role involves serving both internal and external clients.Your impact - key responsibilitiesTechnical knowledge: power system studies using ETAP, SKM, and PSCAD. Tasks will also involve performing or leading load flow, short circuit, harmonic, and other miscellaneous studies, along with corresponding report preparation and working with multidisciplinary design teams to provide high-quality project deliverables.Project management: proposal development including defining work scopes, deliverables, schedules, and budgets. Assist with planning, coordinating, and executing projects. Help ensure project milestones are met and provide regular updates to team members and clients.Staff development: support the growth and development of team members.Collaboration: build and sustain strong relationships with clients and internal teams. Collaborate across disciplines to align technical approaches with client goals while contributing to a positive, inclusive team culture.About the opportunityHybrid: a hybrid work arrangement may be considered for this position. A hybrid work arrangement refers to splitting time worked between a Barr office and a home office. This position can be based out of Barrs Minneapolis, Duluth, or Hibbing, Minnesota; Ann Arbor or Grand Rapids, Michigan; Denver, Wheat Ridge or Fort Collins, Colorado; Bismarck, North Dakota; or Salt Lake City, Utah, offices.Remote: a remote work arrangement may be considered for this position. A remote arrangement refers to working primarily from a home office. Remote arrangements will be considered based on candidate qualifications, local regulations, and Barr's needs.Travel expectation: up to 10 percent domestic fieldwork.Work environment: ability to work in locations that feature the rough terrain typical of construction sites. Safety training will be provided prior to being given work assignments on these sites. Applicants may be asked to participate in a drug screening program at the request of specific clients. Candidates must be able to perform job duties with or without reasonable accommodation.About you - required core competenciesEducation: bachelor's degree in electrical engineering.Experience: 10 years of relevant experience related to the job responsibilities described above.Working knowledge of codes, standards, laws, and regulations applicable to the project assignments described above.Licenses/certifications: Professional Engineer (PE) license.Software: ETAPSKM Power ToolsPSCADBasic Microsoft Office software, especially Excel and Word.Driver's license: possession of a current, valid driver's license and acceptable driving record.Must be legally authorized to work in the United States without the need for sponsorship by Barr, now or in the future.Helpful additional experience (not required)15+ years of experience at a consulting engineering, electric utility, or industrial company.Knowledge of and experience with substation or collection system design, renewable energy projects, project management, protective relaying, and SCADA design or programming.ASPEN OneLiner (optional).MathCAD (optional).Schweitzer Engineering Laboratories AcSELerator Software (preferred).GE Enervista Software (optional).Other relay database software from Beckwith, ABB, etc. (optional).Experience with NERC standards and requirements.Ability to perform lightning or switching overvoltage studies using PSCAD.Compensation: Anticipated range of $125,000-$150,000 annually. Compensation will vary based on relevant experience, education, skill level, and other compensable factors. Employees in this position may also be eligible for a discretionary cash bonus based on team and individual performance. This position is classified as exempt (salaried) under the Fair Labor Standards Act.Benefits - what we offerWe are committed to providing an employee experience that attracts and retains top talent. Thats why we offer a competitive package of employee benefits - including some unique offerings not found at other companies. At Barr, we also believe that learning doesnt stop when you get your degree, which is why we provide coaching, mentoring, and support for ongoing educational opportunities to foster professional development at every stage of your career.Competitive, affordable insurance plans: Medical, dental, vision, life, disability, accidental death insurance, and flexible spending accounts for medical and dependent care.Retirement benefits: 401(k) retirement savings plan with company contribution and an Employee Stock Ownership Plan (ESOP) with company contribution in Barr stock.Profit distribution: Barr has a "no retained earnings" model and distributes all profit to our employees through our annual bonus distribution plan, ESOP, and dividends to shareholders.Professional development benefits: Annual time and expense allowances, mentorship program, and many internal training opportunities.Work/life balance: Paid time off, holidays, overtime for non-exempt/hourly staff, and compensatory time for exempt/salaried staff (time off or pay for extra time worked), paid family leave.Wellness focus: Ergonomic analysis and equipment, Personal Protective Equipment allowance, wellbeing-focused educational opportunities.Please note that benefits eligibility is determined and may change based on part-time, reduced-time, or full-time status.About us - why choose BarrAt Barr, youll join a community of engineers, scientists, and professionals who will help you achieve your ambitions and build a meaningful, rewarding career. Youll serve as a trusted advisor to clients who value Barrs tailored solutions and commitment to exceptional service.As part of our employee-owned firm, youll contribute to a culture of commitment and camaraderie where staff can thrive as professionals. We value diverse perspectives and experiences and believe an inclusive workplace is critical to our success.To learn more about Barrs culture and values, visit: <a href="https://www.barr.com/Careers/Our-culture" rel="nofollow">https://www.barr.com/Careers/Our-culture</a>Open positions at Barr Engineering Co. do not have application deadlines. Barr Engineering Co. is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Remote Client Support Representative Crossborderswithalex

Electrical Engineer - Senior Level - Power Systems Focus (Hybrid/Remote) Barr Engineering Co

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