Accounting Manager (Hybrid) JobotAccounting Manager (Hybrid)Plano, TX$110,000–$145,000 / yearOverseeing training programs for Accounting Services staff, identifying holes in knowledge, and expanding upon video library in Paylocity in support of division strategy to provide high level consulting for all AS clients. Our Accounting Services Manager will oversee multiple projects, consult with Clients, deliver management reports, provide QuickBooks/software training and other consulting services.
NewCommunications Manager Virtual CompanyCommunications ManagerIrving, TX$85,000–$110,000 / yearThe successful candidate will serve as the organization's primary content creator, partnering closely with executive leadership to develop polished communications across multiple channels. Our client is seeking an experienced Marketing & Communications Manager to own the creation of executive and corporate communications for a well-established Dallas-based organization.
Manager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager, GMP Quality Assurance - Clinical, QA - RemoteAustin, TXRemote$110,029–$165,044 / yearThe current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Manager, GMP Quality Assurance, Clinical will be responsible for responsible for supporting and maintaining high quality levels on Agios Drug Substance and Drug Product by Contract Manufacturing Organizations (CMOs).
Senior Product Manager (Accounts) Apex Clearing CorporationSenior Product Manager (Accounts)Austin, TXApex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
Health Information Manager Signet HealthHealth Information ManagerMidland, TXThe HIM Manager oversees medical record operations, release of information, data governance, and documentation compliance while supporting quality outcomes, patient safety, and accreditation readiness. The Health Information Manager (HIM Manager) is responsible for the overall management, integrity, security, and regulatory compliance of all patient health information systems and medical records.
Program Manager AxelonProgram ManagerFort Worth, TXTracks, updates, and communicates project status in a proactive manner as it relates to project progress, budget/cost, resource utilization, change requests, issues, risks, and risk mitigation plans. Develop and manages detailed project plans, manages project scope and sets milestones, manages budget, tracks project status.
NewSenior Product Manager - Remote IntradoSenior Product Manager - RemoteHouston, TXRemote$120,000–$150,000 / yearWorking within Intrado’s product operating model, you will partner closely with Sales, Customer Success, Engineering, Network Operations, Product Operations, Regulatory Affairs, and telecommunications service providers to define and deliver solutions that meet evolving customer, industry, and regulatory requirements. The ideal candidate brings experience in telecommunications, emergency communications, or network-based services and has a strong understanding of Wireline, VoIP, NG911, location information services, and the public safety ecosystem.
Senior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)Houston, TX$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
NewSenior Sitecore Platform Manager Vaco LLCSenior Sitecore Platform ManagerDallas, TXRemote$65–$75 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Real Estate Development Manager - East, Data Center Supply Solutions Amazon Data Services, Inc.Senior Real Estate Development Manager - East, Data Center Supply SolutionsAustin, TXWe are looking for a talented professional to join the AWS Real Estate Team who will operate on both strategic and tactical levels to support the expansion of AWS’s Data Center Network in the U.S. In this role, you will work directly with land owners, data center developers, PE firms, local jurisdictions, land use attorneys and consultants to identify and successfully navigate the required real estate entitlements to acquire and develop new data centers. • Work cross-functionally with other internal and external teams, including: Legal, Design Engineering, Economic Development, Public Policy, Construction and Capacity Planning, to inform a regional real estate development strategy.
Construction Project Manager - Power Gables Search GroupConstruction Project Manager - PowerHouston, TXResponsibilities include managing safety, quality, schedule, cost, contracts, subcontractors, suppliers, field staff, client relationships, and project documentation across power and energy-related projects. The Construction Project Manager supports the EPC Project Manager or Program Manager in leading construction activities from pre-construction through project closeout and warranty.
Assistant Construction Manager- Power Gables Search GroupAssistant Construction Manager- PowerHouston, TXThe Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or Program Manager with day to day management of project safety, quality, schedule, cost control, contracts, subcontractors, suppliers, procurement, proposals, estimates, documentation, turnover, client interface, field-based activities, and other duties required to execute Engineer Procure Construct (EPC) projects, construction management, and program management ventures. Multiple years of experience on construction project sites or executing program management in the industries of aviation, commercial, energy, government, manufacturing, oil & gas, process, transmission & distribution, transportation, or water is preferred.
Senior / Lead .NET Software Engineer / SRE Vaco LLCSenior / Lead .NET Software Engineer / SREArlington, TX$60–$95 / hourNET skills to SRE tasks, including building custom tools for automation, reliability, and release engineering, creating GITHub Copilot context files to embed SRE practices (security / performance checks) early in development cycles, debugging / refactoring code in production environments, performing root-cause analysis, and iterating post-deployment. Database Design / Optimization – Oracle / MS SQL Server / NoSQL (CosmosDB) | SQL Scripting (hands-on) | Designing / Evolving Database Schemas | Performing Query Performance Analysis | Indexing to Deliver Scalable / Performant Services.
Business Systems Analyst HTC Global Services IncBusiness Systems AnalystTexas, TXFull timeWe are seeking a Business Systems Analyst to work closely with product owners, IT teams, and business stakeholders to gather requirements, design system solutions, and support implementation. This role focuses on improving business processes, supporting system development, ensuring quality delivery, and enabling data-driven decision-making.
Senior .NET Software Engineer / SRE Vaco LLCSenior .NET Software Engineer / SREArlington, TX$60–$95 / hourNET skills to SRE tasks, including building custom tools for automation, reliability, and release engineering, creating GITHub Copilot context files to embed SRE practices (security / performance checks) early in development cycles, debugging / refactoring code in production environments, performing root-cause analysis, and iterating post-deployment. CI/CD / Release Engineering – Building / Maintaining YAML-Based CI/CD Pipelines in Azure DevOps | Automated Builds / Testing / Security Scans / Docker Image Creation / Deployments to AKS / App Services | Blue-Green Deployments / Feature Flags for Zero-Downtime Releases.
NewLead Specialist, Oracle Technical KPMGLead Specialist, Oracle TechnicalDallas, TXCollaborate with cross-functional and offshore teams, gather requirements via KPMG templates, configure, test, support User Acceptance Testing (UAT), perform migrations, conduct release testing, and support interface and integration testing while utilizing ServiceNow for ticketing and documentation. Ability to work closely with mixed teams including project managers, technical consultants (onshore and offshore), and clients to deploy and operate technology solutions, identify issues, and execute multi-step resolution approaches.
NewLead Specialist, Oracle EPM KPMGLead Specialist, Oracle EPMDallas, TX$152,475–$253,230 / yearManage work assignments and ticket progress in KPMG's ServiceNow environment, ensuring accurate documentation, communication, and timely updates to stakeholders; drive efficiency by continuously improving business process and task automation; support multiple clients simultaneously by prioritizing service requests, maintaining SLAs, and applying ITIL aligned service management practices. Ability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the ability to identify a problem and enact a multi-step approach to research the cause and resolve.
Technology Project Manager InfovisionTechnology Project ManagerIrving, TXFull timeSuccess in the first 90 days looks like an established release cadence, a completed operational readiness assessment, and trusted working relationships across engineering, clinical operations, data security, and executive stakeholders. This person will own release orchestration for cloud infrastructure deployments — including Salesforce Health Cloud ecosystems — and drive organizational change management across clinical, commercial, and technical stakeholder groups.
Program Director IS - (Epic Release Manager) Children's Medical CenterProgram Director IS - (Epic Release Manager)Dallas, TXWe are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute. Epic Environment Release Manager is responsible for managing, coordinating, and overseeing the deployment of software updates, patches, and new releases within multiple Epic Systems environments.
Release Manager Orion180 Insurance ServicesRelease ManagerIrving, TexasAn employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. The Release Manager coordinates across all value streams, QA Governance, DevOps, and SRE so deployments are controlled, repeatable, and low risk.
NewRelease Manager - ERP Pro Tyler Technologies IncRelease Manager - ERP ProPlano, TXThe Release Manager drives release readiness, cross-functional coordination, accountability for delivery commitments, feature flag governance, and release risk management across Product, Development, QA, Technical Services, Support, and Professional Services. Tyler Technologies is seeking an experienced Release Manager to lead the planning, coordination, governance, and execution of software releases for the ERP Pro product suite.
Senior Agile Project / Release Manager, Austin, TX Diverse Lynx, LLCSenior Agile Project / Release Manager, Austin, TXAustin, TXThe ideal candidate will possess strong leadership, stakeholder management, problem-solving, and portfolio management skills, with extensive experience in Agile methodologies, release governance, and enterprise project management tools such as JIRA and Clarity CA PPM. The role requires a strategic thinker who can drive cross-functional collaboration, manage project portfolios, ensure successful release execution, and continuously improve delivery processes in a fast-paced environment.
IT Release & Major Incident Manager: 25-06381 Akraya Inc.IT Release & Major Incident Manager: 25-06381Dallas, TX$45–$50 / hourMost recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! As the IT Release & Major Incident Manager, you will be at the forefront of ensuring seamless IT releases and effective major incident management, minimizing disruption to business operations.
Digital Release Manager - Global Employer Services Technology Center Deloitte Touche Tohmatsu LtdDigital Release Manager - Global Employer Services Technology CenterTX$111,090–$235,170 / yearPeople within our technology group come from a diverse background - they partner with our go-to-market teams and global clients to solve challenging problems and design experiences and products that anticipate what our Deloitte clients will want and solutions that keep them compliant with global and local regulations. This isn't just about resolving issues; it's about proactively anticipating customer needs, leveraging AI agents to transform how we deliver value, shaping product development based on real-world feedback, and fostering a culture of continuous improvement and operational excellence.
Release Manager Peyton Resource GroupRelease ManagerSan Antonio, TXThe ideal candidate brings experience supporting Agile delivery teams, managing deployment schedules, coordinating implementation activities, and maintaining adherence to release governance and change management processes. This individual will work cross-functionally with development, QA, infrastructure, cybersecurity, business stakeholders, and external partners to ensure smooth and successful releases while minimizing operational risk and disruption.
NewRelease Manager Macpower Digital Assets Edge Private LimitedRelease ManagerSan Angelo, TXRemoteStakeholder Communication: Act as the primary point of contact for all release-related communications, providing regular updates to stakeholders and ensuring clear understanding of the release status, risks, and impacts. Change Management Integration : Collaborate with the Change Management team to ensure that software releases are aligned with change management policies and procedures, minimizing impact on operations.
Sr. Release Engineer & Administration Manager (Salesforce) Hyundai Capital America, Inc.Sr. Release Engineer & Administration Manager (Salesforce)Plano, TXThe posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. This role serves as a technical expert and execution leader, ensuring reliable deployments, platform stability, and strong governance across a complex Salesforce ecosystem.
Release Train Manager ClifyX, INCRelease Train ManagerPlano, TXResponsible for end-to-end orchestration of multi-application, enterprise releases, ensuring on-time, low-risk deployments through strong coordination, dependency management, release governance, and transparent reporting. Strong experience managing large-scale, multi-stream enterprise releases.
Senior Release Manager CLEAResult Consulting, Inc.Senior Release ManagerTX$120,000–$130,000 / yearYou'll be the connective tissue between engineering, QA, and operations-planning releases, hardening our CI/CD pipelines, enforcing quality gates, and making sure every deployment is predictable, traceable, and low-risk. Drive release readiness reviews-tracking open work items in Azure DevOps Boards, surfacing risks, and ensuring sign-offs are in place.
NewEngineering Manager - Release Management TORC Robotics LLCEngineering Manager - Release ManagementFort Worth, TX$160,800–$193,000 / yearPeople leadership responsibilities include new hire selection, onboarding, goal setting, career pathing and professional development, employee team building and training, performance management, scheduling and assigning work, resource management and controlling expenses, and enforces systems, policies, and procedures. The release management team schedules regular agile-style release trains, oversees the impact analysis process, communicates required test activities, performs Git tagging and branching procedures, and records release artifacts.
Sr. Release Engineer & Administration Manager (Salesforce) Hyundai Capital AmericaSr. Release Engineer & Administration Manager (Salesforce)Plano, TexasRelease Engineer & Administration Manager (Salesforce) is responsible for owning the end-to-end Salesforce release lifecycle and core platform administration. This role serves as a technical expert and execution leader, ensuring reliable deployments, platform stability, and strong governance across a complex Salesforce ecosystem.
NewDirector, Service and Release Management cubicDirector, Service and Release ManagementAustin, TX$140,000–$200,000 / yearThis role leads a multi-disciplinary team of Operational Service Delivery Managers (SDMOs), Project Managers, and Release Managers, providing unified direction across the functions responsible for running services, delivering programs, and controlling the flow of change through lower and production environments. The Director and their team are the primary operational liaison to customers and customer-facing teams, working hand-in-hand with Service Delivery Managers (SDMs), Associate General Managers, and regional Customer Success Heads to ensure that service performance translates into sustained customer confidence.
Technical Release Lead (Data Center GPU) Advanced Micro Devices, IncTechnical Release Lead (Data Center GPU)Austin, TexasIn this role, you will serve as a critical bridge between multiple Business Units and product owners, driving alignment on feature planning, release roadmaps, and issue resolution. You will also lead bug triage operations — ensuring incoming defects are accurately routed to the correct owners and driven to logical resolution within committed timelines.
Principal Consultant | Configuration Management | Release Management IMCS Group IncPrincipal Consultant | Configuration Management | Release ManagementIrving, TXRemoteOwn E2E process with integrations across build test release, define transport/release governance, shaping the entire end-to-end toolchain strategy (Signavio, SAP Solution Manager, Tosca, SAP Cloud ALM), and define monitoring strategy for ABAP, cloud, and SaaS landscapes. 10+ years experience in SAP ALM with hands on Project experience for driving S4HANA transformation with Solution Manager or SAP Cloud ALM capabilities as mentioned in above scope including Consulting, Configuration, Testing, UAT, Workshops(Requirement/UAT etc.), Documentation etc.
NewSr Specialist Release Train Engineer AT&T IncSr Specialist Release Train EngineerPlano, TX$87,200–$130,800 / yearAs a Senior Specialist Release Train Engineer (RTE), you will play a key role in supporting Agile Release Trains (ARTs) by facilitating team-of-teams coordination, managing dependencies, promoting collaboration, and helping delivery teams execute Program Increment (PI) objectives successfully. You will support Agile Release Train execution across cross-functional teams by facilitating Agile events, monitoring dependencies, tracking program performance metrics, identifying delivery risks, and promoting continuous improvement.
Release Coordinator The PNC Financial Services Group IncRelease CoordinatorDallas, TX$63,750–$116,875 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Release (Software ) Engineer The PNC Financial Services Group IncRelease (Software ) EngineerFarmers Branch, TX$75,000–$137,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
NewSr Specialist Release Train Engineer AT&TSr Specialist Release Train EngineerPlano, TexasAs a Senior Specialist Release Train Engineer (RTE), you will play a key role in supporting Agile Release Trains (ARTs) by facilitating team-of-teams coordination, managing dependencies, promoting collaboration, and helping delivery teams execute Program Increment (PI) objectives successfully. You will support Agile Release Train execution across cross-functional teams by facilitating Agile events, monitoring dependencies, tracking program performance metrics, identifying delivery risks, and promoting continuous improvement.
Technology Services Lead - Release Mgmt, Global Banking & Payments Production Services Bank of AmericaTechnology Services Lead - Release Mgmt, Global Banking & Payments Production ServicesPlano, TexasThis role serves as a Lead Release Manager responsible for driving the evolution of release management practices across International Technology & Global Payments Solutions Technology (ITGPST) and Global Banking & CRM Technology (GBCT), supporting a complex application landscape of ~850 applications. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members.
Press Release Operations Specialist Muck RackPress Release Operations SpecialistAustin, TXRemoteMuck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. As a Press Release Operations Specialist, you'll play a critical role in helping customers successfully distribute press releases and manage newsroom content through Muck Rack's platform.
Senior Release Producer LevelSenior Release ProducerAustin, TexasThis person will be the connective tissue between our product, engineering, design, content, and QA teams ensuring that learning Technology ships: on time, at quality, and without surprises. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through.
NewRelease Customs Analyst Livingston International Inc.Release Customs AnalystTXCreate customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients shipments, in a one-step process for both high and low value shipments. Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
NewOnsite-Release of Information Specialist II: Houston, TX Verisma Systems IncOnsite-Release of Information Specialist II: Houston, TXHouston, TXExperience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks. Summary of Position: The Release of Information Specialist II (ROIS II) initiates the medical record release process by inputting data into Verisma Software.
Release Train Engineer Bank of America CorpRelease Train EngineerPlano, TXResponsibilities:Guides and coaches leaders, teams, and Scrum Masters in the Agile Release Train on Agile practices and develops their understanding of Agile principlesExecutes program increment session for release train and facilitates Agile release train ceremoniesProvides status updates regarding Agile Release Train plans, delivery, timelines, and impediments to stakeholders and leadership while communicating within the Agile Release Train to support delivery against program commitmentsManages risk including dependency management, impediment removal, and compliance with Enterprise Change Management and other policy requirementsMeasures Agile Release Train delivery, maturity, and performance and reviews the metrics with the Agile Release Train to identify improvement opportunitiesCollaborates with the product management team and ensures the program has a healthy product and program backlogDefines norms and agreements for the Agile Release Train and enforces the agreementsAs the Release Train Engineer (RTE) for Technology Infrastructure, you are accountable for how an ~18-team train prepares for and executes the Planning Interval (PI). Key responsibilities include coordinating and facilitating the Solution Train ceremonies, managing dependencies, providing visibility into the health of epic and feature delivery and the overall program increment, and promoting agile principles and mindsets through coaching.
Release Train Engineer The Charles Schwab CorpRelease Train EngineerAustin, TXTo ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have: Required Qualifications: 8+ years of experience as a Project Manager, Scrum Master, or related agile delivery leader supporting large, complex, cross-functional technology initiatives. As a Release Train Engineer (RTE) supporting the Advisor Client Onboarding and Maintenance Agile Release Train (ART), you will play a pivotal role in improving the flow of value across a complex technology ecosystem while aligning delivery outcomes to business priorities and strategic objectives.
Site Supervisor, Medical Records, Release of Information MRO CorporationSite Supervisor, Medical Records, Release of InformationOdessa, Texas$52,000–$70,000 / hourFull timeThe Site Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner. Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
NewQuality Assurance Specialist I - Batch Release Sovereign PharmaceuticalsQuality Assurance Specialist I - Batch ReleaseFort Worth, TXThis position supports daily activities within the Batch Release department by reviewing and approving batch-related documentation, maintaining training records, and issuing manufacturing and packaging batch records in alignment with production schedules. preferred education and experience Associate degree is preferred, preferably in the areas of science or technology (i.e., chemistry, microbiology, biology, engineering, etc.).
Platform, DevOps & Data Manager SourceabilityPlatform, DevOps & Data ManagerAustin, TXWe are looking for a hands-on Platform, DevOps & Data Manager to build and lead the function responsible for CI/CD, release discipline, engineering environments, DBA / data platform ownership, monitoring / observability, and production reliability support for GEO engineering teams. The right candidate must be comfortable supporting current business-critical systems, hybrid infrastructure, SQL Server-backed applications, release pipelines, production environments, monitoring gaps, and practical modernization needs.
TPM (Technical Project Manager) VytwoTPM (Technical Project Manager)Dallas, TX$120,000–$125,000 / yearTeam Leadership (Coaching Others, Dealing with Stress, Demonstrating Teamwork, Influencing Others, Interacting with Others, Maintaining Composure, Motivating Others, Providing Direction and Leadership) Certified Scrum Master and PMP Certification (plus). Strong interpersonal, negotiation, facilitation, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills with a solid ability to ability to identify stakeholders, assess their needs and manage their expectations through effective communication.
Product Manager - RMS Motorola Solutions IncProduct Manager - RMSTexas, TX$120,000–$140,000 / yearThe product manager analyzes the broader portfolio goals and market conditions to lay out a roadmap that is sustainable, differentiated, and delivers unique value, with a keen focus on integrating cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) capabilities into our solutions. The product manager must have the ability to identify and understand customer needs and evaluate those against market size and demand to drive product offerings that will help public safety agencies improve their operations while delivering profitability and customer loyalty.