NewCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Registration Representative - Per Diem UMass Memorial HealthRegistration Representative - Per DiemWorcester, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Representative - Per Diem UMass Memorial Health Care IncRegistration Representative - Per DiemWorcester, MA$15.81–$28.45 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Representative 8hr dayshift E/O Weekend UMass Memorial HealthRegistration Representative 8hr dayshift E/O WeekendWorcester, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Registration Representative 8hr dayshift E/O Weekend UMass Memorial Health Care IncRegistration Representative 8hr dayshift E/O WeekendWorcester, MA$15.81–$28.45 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
NewRegistration Representative Signature HealthcareRegistration RepresentativeBrockton, MAUnder the direction of the Practice Manager, registers patients in a timely and appropriate manner. Prior patient account or third party billing experience desirable.
Registration Services Representative ll Brigham and Women's HospitalRegistration Services Representative llBoston, MA$19.81–$28.30 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Registrar, Patient Registration, Per Diem, As Needed, Every other Weekend/Holiday Heywood HospitalPatient Registrar, Patient Registration, Per Diem, As Needed, Every other Weekend/HolidayGardner, MassachusettsPer diemThe following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Obtains surgery information from the surgeon’s office and generates pre-operation and surgical account numbers, enabling a smooth patient flow of patients to SDC.
Pre-Certification Registration Clerk, 40 hours, Days, Putnam, CT Day Kimball Healthcare IncPre-Certification Registration Clerk, 40 hours, Days, Putnam, CTCTToday, our team of over 1,100 dedicated employees - including more than 300 skilled physicians, surgeons, and specialists - proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. Job Summary: As the Pre-Certification Registration Clerk, you will be a vital member of a dynamic team responsible for greeting and interviewing patients/patient representatives to gather and record demographics, insurance, and other information for providers of care.
Supervisor Admissions & Registration-ED. 6:30a-3p, or 7a-3:30p. every 3rd weekend/on call Lahey Hospital and Medical CenterSupervisor Admissions & Registration-ED. 6:30a-3p, or 7a-3:30p. every 3rd weekend/on callBurlington, MA$25.50–$34.32 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. The Supervisor promotes continuous improvement of the overall performance of the team by proactively identifying problems proposing solutions and serving as a role model for customer service and colleague engagement at all times.
PAS Registration Coordinator Brigham and Women's HospitalPAS Registration CoordinatorSalem, MA$19.81–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
PAS Registration Coordinator, Brigham and Women's HospitalPAS Registration Coordinator,Salem, MA$19.81–$28.30 / hourRemote Type Onsite Work Location: 81 Highland Avenue Scheduled Weekly Hours: 8 Employee Type: Regular Work Shift: Night (United States of America) Pay Range: $19.81 - $28.30/Hourly Grade: 3. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Access Representative GTTPatient Access RepresentativeCharlestown, MAThe Patient Access Representative supports Behavioral Health Services by handling patient registration, claims processing, and scheduling activities. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces.
Patient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Sr Patient Experience Representative- Urology Boston Children's HospitalSr Patient Experience Representative- UrologyBoston, MA$19.83–$29.49 / hourThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage calls, support emergency communication, and assist with training initiatives.
Outpatient Rehab Client Representative -Per Diem Lawrence Merrimack HealthOutpatient Rehab Client Representative -Per Diem LawrenceLawrence, MA$17.33–$25.99 / hourThis includes booking new patients, completing new patient registration, obtaining written physician orders for new patients, verifying patient insurance and co-pay, scheduling recurring appointments, checking in patients and alerting clinicians of patient arrival, collecting co-pays, and assisting the Administrative Coordinator with obtaining insurance Authorizations. The Outpatient Rehab Client Representative is the first contact to the Physical Therapy, Occupational Therapy, and Speech Therapy Departments, whether it is greeting a person presenting at the reception desk or a caller on the phone.
Patient Service Representative / Medical Receptionist Eye Care SpecialistsPatient Service Representative / Medical ReceptionistNorwood, MAKnowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Patient Access Representative; 8am-4:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative; 8am-4:30pm M-FMilton, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 8am-4:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative 8am-4:30pm M-FMilton, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 10am-630pm M-F Lahey Hospital and Medical CenterPatient Access Representative 10am-630pm M-FCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pm Lahey Hospital and Medical CenterPatient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pmBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative 9:30am-6:00pm M-F Lahey Hospital and Medical CenterPatient Access Representative 9:30am-6:00pm M-FCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative 3pm-11:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative 3pm-11:30pm M-FNeedham, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative - Per Diem. Sat & Sun 7am-3:30pm Lahey Hospital and Medical CenterPatient Access Representative - Per Diem. Sat & Sun 7am-3:30pmCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative Lahey Hospital and Medical CenterPatient Access RepresentativeNeedham, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule Lahey Hospital and Medical CenterPatient Access Representative; 24 hrs 7:30a-4p. Rotating ScheduleWilmington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 30 Hrs (M-F 1230pm- 7pm). Scheduling Lahey Hospital and Medical CenterPatient Access Representative 30 Hrs (M-F 1230pm- 7pm). SchedulingBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative - rotating schedule Lahey Hospital and Medical CenterPatient Access Representative - rotating scheduleWinchester, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative, Per Diem, Scheduling Lahey Hospital and Medical CenterPatient Access Representative, Per Diem, SchedulingBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative: 9:30am-6pm M- F Lahey Hospital and Medical CenterPatient Access Representative: 9:30am-6pm M- FNeedham, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Ambulatory Services Representative Boston Medical CenterAmbulatory Services RepresentativeBoston, MA$22.36–$27.26 / hourPOSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient check-in, patient scheduling, patient outreach, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). The incumbent in this role will support the clinic practice front desk by performing tasks such as, patient check-in, patient scheduling, patient registration, Patient outreach, insurance/coverage verification, and a variety of administrative duties, as needed.
Ambulatory Services Representative II Boston Medical CenterAmbulatory Services Representative IIBoston, MA$22.36–$27.26 / hourThe incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). POSITION SUMMARY: The incumbent in this role will support the clinical practice by focusing on billing and managed care functions (including charge entries, billing edits, charge reconciliations, responding to billing inquires, corresponding with insurance carriers, investigating billing discrepancies, etc.).
Patient Access Representative Boston Medical CenterPatient Access RepresentativeBoston, MA$20.23–$24.65 / hourRequires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
Patient Access Representative II - Metrowest Medical Center Tenet Healthcare CorpPatient Access Representative II - Metrowest Medical CenterFramingham, MA$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Patient Access Representative Merrimack HealthPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Access Representative Senior BWH Brigham and Women's HospitalPatient Access Representative Senior BWHBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
NewClient Support Representative Merrimack HealthClient Support RepresentativeLawrence, MAMerrimack Healthis a private, non-profit community hospital providing the Merrimack Valley and southern New Hampshire regions with patient-centered, compassionate and quality healthcare for the whole family. The receptionist also answers questions regarding patient preparations, routes calls from physicians to the appropriate radiologist or other staff members.
Patient Services Representative II Codman Square Health CenterPatient Services Representative IIRandolph, MAThe PSR II is required to provide excellent customer service for patients, staff and providers alike - whether on the phone or during face-to-face interactions, and to ensure a positive patient experience for Codman Square Health Center's patients and their families. Responsible for scheduling same day and follow up appointments, conducting appointment reminder calls, putting patients on recall list, processing patient no shows and cancellations, and performing end of day reconciliations.
Patient Access Representative: 9:30am-6pm M- F Beth Israel Lahey HealthPatient Access Representative: 9:30am-6pm M- FNeedham, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative Beth Israel Lahey HealthPatient Access RepresentativeNeedham, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
NewMedical Service Representative Edward M. Kennedy Community Health CenterMedical Service RepresentativeFramingham, MassachusettsGreet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records. This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties.
Ambulatory Services Representative II-Primary Care Boston Medical CenterAmbulatory Services Representative II-Primary CareBoston, MA$22.36–$27.26 / hourIn addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: Reception & customer service, creating or verifying Master Patient Index (MPI), registration demographics, visit management, appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.), insurance/coverage verification, co-payment collection, front-end review and correcting registration & insurance edits, pre-authorization, referral coordination and referral reconciliation, Referral work lists. POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).
NewPatient Experience Representative (Float Pool) Waltham, MA Boston Children's HospitalPatient Experience Representative (Float Pool) Waltham, MABoston, MAAfter successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. The Float Pool Waltham is a great way for you to learn about different medical specialties and departments at our Harvard teaching pediatric hospital in an administrative/customer service capacity.
Ambulatory Service Representative (Medical Administration) Boston Medical CenterAmbulatory Service Representative (Medical Administration)Boston, MAExcellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner. Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).