Rancho/Fontana/Chino, CAToday
ul style="margin-bottom:3pt">Provides high quality customer service to students, faculty, staff, and the community; performs circulation tasks and assists with check-in and check-out processes and renewals; Assists students, faculty, staff, and community members to locate, receive, and use LLC resources across multiple formats, to include print, audio-visual, digital, and other formats as technology evolves; Performs shelf reading, shelving and shifting of books, and cleaning shelving areas as needed; Maintains distribution and tracking of LLC equipment; Assists with computer printing, scanning, photocopying and other equipment; performs simple servicing of machines and assists with basic computer software/hardware issues; troubleshoots and contacts servicing support for handling, as necessary; Provides assistance and answers questions to direct students, staff, faculty, and community members to additional Chaffey resources, as appropriate. Monitors and revises the physical and digital inventory of reserve collections; Fulfills requests for archived course descriptions; digitizes materials and assists with Archive Projects, as needed; Confirms student registration status to verify student accounts and lending eligibility using appropriate campus technologies; Performs a variety of clerical duties, communicates in-person and on-line, handles routine correspondence and requests; screens and directs calls, and inquiries to appropriate personnel or department; Tracks and notifies users of overdue materials and equipment through multiple communication strategies as needed; Assists with scheduling of LLC Clerk staff coverage across multiple locations during staff absences; Collaborates with other College departments, as assigned; participates in staff meetings and attends training as assigned; Performs related duties as assigned.