Deliver high-quality customer service and maintain a positive donor experience while safeguarding donor confidentiality.• Assess donor eligibility, including vitals evaluation, Microhematocrit and Total Protein testing, and registration, in accordance with SOPs.• Monitor donor conditions throughout donation to ensure safety, comfort, and product quality.• Set up and operate plasmapheresis equipment, troubleshoot alarms, respond to adverse events, and disconnect donors after procedures.• Collect, process, and store plasma products and samples in compliance with SOPs and federal transportation regulations, including freezer/refrigerator monitoring and variance reporting.•