Kansas City, MO3 days ago
The following timeframes apply: - That ninety days after the appointment that training should already be underway,
- That nine months after the appointment that the training requirements should be nearing completion,
- That eleven months after the appointment, if the training requirements are not complete, the employee will not come off of probation,
- That fifty weeks after the appointment, Employee Relations will be notified that the supervisor is not meeting the training requirement and will not complete probation unless the training requirement is complete and recorded in AgLearn.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.