Restaurant Supervisor Margaritaville Hotel San Diego Gaslamp QuarterRestaurant SupervisorSan Diego, California$27.50–$28.50 / hourPart timeLandShark Bar & Grill is our 3 meal restaurant with garage style doors opening to the corners of 6 th and J St. Serving guest favorites like the signature LandShark burger, fish sandwiches, tacos, and fresh salads, LandShark puts a contemporary twist on classic American beach fare. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
Food And Beverage Supervisor- Westin/ Solea Grand Pacific Palisades ResortFood And Beverage Supervisor- Westin/ SoleaCarlsbad, CAIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Pace Business Development Supervisor San Ysidro Health CenterPace Business Development SupervisorSan Diego, CAExperience Preferred: Knowledge of PACE marketing regulations (state and federal); General sales/marketing experience; Knowledge and/or experience with the senior care market, including competitors, regulations, and available resources; Systems and procedures to efficiently track and trend all sales activity; Techniques and methods to organize and manage a department; Principles and practices of health care service delivery, managed care, health care systems, and medical administration; Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them; Principles and techniques of effective supervision, including training and evaluation of subordinates. Job Requirements: Experience Required (Minimum level of experience): Minimum of 2 years outreach and marketing experience in senior care, health care or related field; 3 years supervisory/management experience; Knowledge of and/or experience with HMO, Medi-Cal/Medicaid, Medicare, and senior care related sales and marketing experience.
Pace Enrollment Supervisor San Ysidro Health CenterPace Enrollment SupervisorSan Diego, CAParticipates in marketing activities in conjunction with and as assigned by the PACE Business Development LeadershipAssists the PACE Enrollment Manager in developing and maintaining reports to assess and analyze marketing and enrollment activities for the purpose of maximizing enrollment, Collects and maintains key data on Apptivo, QuickCap, EPIC and other dashboards. Leads, coordinates and supervises the PACE Enrollment team including monitoring and completing employee performance evaluations and disciplinary action (as needed).Monitors and ensures quality on all San Diego PACE phone eligibility screenings, initial screenings and assessments in the home of potential participants, education and enrollment assistance activities to determine participant needs and eligibility for enrollment.
Food and Beverage Supervisor- Verise Grand Pacific Palisades ResortFood and Beverage Supervisor- VeriseCarlsbad, CAIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Maintenance Supervisor- FT- GPP Grand Pacific Palisades ResortMaintenance Supervisor- FT- GPPCarlsbad, CAPosition Summary/ Objective: Under the direction of the Maintenance Manager, the Maintenance Supervisor will be responsible for overseeing and supervising designated maintenance associates, performing general maintenance duties, routine inspections and repairing faulty equipment or damaged structures. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
PACE Business Development Supervisor San Ysidro Health CenterPACE Business Development SupervisorSan Diego, CAKnowledge of PACE marketing regulations state and federal General salesmarketing experience Knowledge andor experience with the senior care market including competitors regulations and available resources Systems and procedures to efficiently track and trend all sales activity Techniques and methods to organize and manage a department Principles and practices of health care service delivery managed care health care systems and medical administration Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them Principles and techniques of effective supervision including training and evaluation of subordinates. Minimum level of experience Minimum of 2 years outreach and marketing experience in senior care health care or related field 3 years supervisorymanagement experience Knowledge of andor experience with HMO Medi-CalMedicaid Medicare and senior care related sales and marketing experience.
Client Operations Supervisor Barrys Bootcamp LLCClient Operations SupervisorCarlsbad, CAFounded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention.
Emergency Room Nurse Supervisor (RN) – Encinitas, CA DesortEmergency Room Nurse Supervisor (RN) – Encinitas, CAEncinitas, CaliforniaA healthcare organization is seeking an experienced Emergency Room Nurse Supervisor (RN) to provide clinical leadership and operational oversight within a fast-paced emergency care environment. This opportunity is ideal for nursing professionals who are passionate about emergency medicine, team leadership, and delivering exceptional patient-centered care.
Full-Time Stockroom Operations Supervisor Kohl's CorpFull-Time Stockroom Operations SupervisorEl Cajon, CA$23.50–$36.45 / hourMaintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes. In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency.
Field Lead Supervisor ExodigoField Lead SupervisorSan Diego, CA$105,000–$120,000 / yearThe Field Lead Supervisor will provide day-to-day leadership across multiple crews, coordinating work plans, allocating resources, and supporting Field Leads to ensure seamless execution. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world.
Sales Supervisor, A|X Outlet Giorgio Armani SpASales Supervisor, A|X OutletSan Diego, CAThe appointed candidate will be offered a salary within the range of $20.00 plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching.
Shift Supervisor Red Robin International, Inc.Shift SupervisorEscondido, CA$21.17–$25.54 / hourOur Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth.
Retail Sales Supervisor Harbor Freight Tools USA IncRetail Sales SupervisorLEMON GROVE, CAWe offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.
NewFront Desk Supervisor Lodging Dynamics Hospitality GroupFront Desk SupervisorSan Diego, CAOversee daily front desk activities including check‑ins, check‑outs, room assignments, and billing accuracy. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
NewRetail Stocking Supervisor Harbor Freight Tools USA IncRetail Stocking SupervisorCAWe offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.
Customer Experience Supervisor I - N County Fair Mall Catalyst Brands LLCCustomer Experience Supervisor I - N County Fair MallEscondido, CA$24–$30 / hourCore Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
Food & Beverage Supervisor HHM HospitalityFood & Beverage SupervisorSan Diego, CAMonitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications. Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
UNIQLO Supervisor In Training (Full Time) - University Town Center UniqloUNIQLO Supervisor In Training (Full Time) - University Town CenterSan Diego, CaliforniaThe offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. * Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
UNIQLO Supervisor In Training (Full Time) - University Town Center Fast Retailing Co LtdUNIQLO Supervisor In Training (Full Time) - University Town CenterSan Diego, CAThe offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
Sales Support Supervisor nVent Electric Inc.Sales Support SupervisorSan Diego, CAManagement of open orders; provide status update on orders to customers, communicate delays, revised due dates/delivery to customers, follow up on due and overdue orders internally with logistic and planning management. Ability to influence cross-functional teams and drive continuous improvement as part of fulfilling customer service excellence, including - but not limited to - technical support, engineering, sales, product management, finance, planning and logistics.
NewKitchen Supervisor Marriott International IncKitchen SupervisorSan Diego, CADevelop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Operations Supervisor nVent Electric Inc.Operations SupervisorSan Diego, CAWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Apparel Team Supervisor Walmart IncApparel Team SupervisorSAN CLEMENTE, CAWhat you'll bringWalk up to 5 miles each day while fulfilling online customer ordersReview customer orders, locate and select merchandise on the salesfloorEnsure customer orders are filled accuratelySmile, greet, and thank customers with a positive attitudeDispense customer orders quickly and accurately in varying weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryApparel Team SupervisorSan Clemente, CAApply nowApparel Team SupervisorSan Clemente, CAApply nowApparel Team SupervisorSan Clemente, CAApply nowApparel Team SupervisorWal-Mart #2527951 Avenida PicoSan Clemente, CA 92673-3908CP-2527-9002Loading map.
Clinical Supervisor A SEED OF CHANGE Marriage and Family Therapy Center, Inc.Clinical SupervisorCarlsbad, CAPart timeAs a Clinical Supervisor, you will oversee a team of practitioners and assist with their patient caseload and treatment plans, as well as oversee your own patients. The ideal candidate has a strong understanding of patient care, managing caseloads, and strong interpersonal skills to manage a team.
Sr. R&D Shift Operations Supervisor - 1st Shift (Onsite) RTX CorpSr. R&D Shift Operations Supervisor - 1st Shift (Onsite)Carlsbad, CAThe CMC (Ceramic Matrix Composite) Center of Excellence in Carlsbad, CA, is seeking a highly motivated and results-driven First Shift Supervisor to lead our operations technician team. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years.
NewTax Supervisor WithumSmith+Brown PCTax SupervisorSan Diego, California$95,000–$135,000 / yearWithum’s Tax Services Group is made up of a brilliant team of tax specialists that work to ensure tax reporting obligations are met in an accurate and timely manner and minimize or defer the payment of taxes. In this position, you will take a lead role on all aspects of audit engagements, from planning to completion, to include supervision/mentoring of staff and building/maintaining relationships with clients. .
Sales And Use Tax Senior Associate Or Supervisor WeaverSales And Use Tax Senior Associate Or SupervisorSan Diego, CA$80,000–$115,000 / yearState and Local Indirect Tax Senior Associates and Supervisors primarily work on complex Indirect tax audits, managed audits and recovery of tax overpayments (reverse audits). They are also responsible for preparing complex tax research projects for clients in diverse industries by thoroughly researching and analyzing a wide range of tax issues and tax implications.
Supervisor I Corovan CareersSupervisor IPoway, California4. Two (2) years of warehouse/moving experience required, using various moving equipment and its proper usage such as dollies, carts, pads, straps, pallet jacks, forklifts, ramps, lift gates, and all specialty equipment including but not limited to roll-a-lifts, Genie lifts safe jacks, and J bars. Must be familiar with and able to train others using various moving equipment and its proper usage such as dollies, carts, pads, straps, pallet jacks, forklifts, ramps, lift gates, and all specialty equipment including but not limited to roll-a-lifts, Genie lifts safe jacks, J bars, etc., etc.
Restoration Supervisor ServproRestoration SupervisorPoway, California$17–$19 / hourWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
RaDD San Diego - Shift Supervisor Philz Coffee, Inc.RaDD San Diego - Shift SupervisorSan Diego, CA$22.55–$24.55 / hourWe make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. As a Team Lead (Shift Supervisor), you'll better people's days by supervising the daily activities of shifts and supporting a dynamic team of incredible people.
Recreation Supervisor Loews Hotels Holding CorpRecreation SupervisorCoronado, CA$23.20–$29 / hourTeam members create memorable guest experiences across a 15-acre peninsula with bay views, 440 rooms and suites, a spa, recreation, and 70,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Front Desk Night Audit Supervisor Noble House Hotels and ResortsFront Desk Night Audit SupervisorDel Mar, CAAs the overnight leader, you will also serve as a key point of contact for our guests and hotel teams, responding to guest needs, resolving concerns, and making sound decisions in situations that require immediate attention. This is a highly visible and trusted leadership position that requires a strong understanding of hotel operations, exceptional attention to detail, and the ability to confidently manage both guest and operational challenges independently.
NewEngineering Supervisor Noble House Hotels & Resorts IncEngineering SupervisorSan Diego, CA$25–$27.72 / hourThis hands-on role supervises engineering team members, manages work orders, supports preventive maintenance programs, and helps ensure a safe and exceptional guest experience. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego.
Operating Room Nurse Supervisor (RN) – La Jolla, CA DesortOperating Room Nurse Supervisor (RN) – La Jolla, CALa Jolla, CaliforniaA healthcare organization is seeking an experienced Operating Room Nurse Supervisor (RN) to provide leadership and clinical support within a surgical services department. This opportunity is ideal for nursing professionals who enjoy balancing patient care responsibilities with staff leadership, operational oversight, and quality improvement initiatives.
Nurse Supervisor (RN) – Encinitas, CA DesortNurse Supervisor (RN) – Encinitas, CAEncinitas, CaliforniaA healthcare organization is seeking an experienced Registered Nurse Supervisor to support daily operations across perioperative patient care services. This leadership role combines clinical oversight with staff management responsibilities and is ideal for an RN who thrives in a collaborative, fast-paced environment.
Warehouse Supervisor The Michaels OrganizationWarehouse SupervisorCoronado, California$35–$39 / hourThe Warehouse Supervisor manages and coordinates the daily warehousing activities and is responsible to maintain the maintenance supply and tool inventory using an inventory control tracking program; assuring that all supplies are available for proper use and timely repairs. We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.
Supervisor, Customer Services Envoy Air IncSupervisor, Customer ServicesCarlsbad, CA$42,000–$46,000 / yearEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Head Start Center Supervisor Community Action Partnership of San Luis Obispo County IncHead Start Center SupervisorPoway, CAWhat you bring to the table: Level I: Education: AA/AS in Early Childhood Education (ECE) or Child Development (CD) OR 24 units in ECE/CD, including 3 units in Administration. Level II: Education: AA/AS in Early Childhood Education (ECE) or Child Development (CD), plus 6 units in Administration, 2 units of Adult Supervision.
Supervisor, Adult Day Services Easterseals Southern CaliforniaSupervisor, Adult Day ServicesEscondido, CaliforniaWorks collaboratively with Program Directors and all service line associates to ensure delivery of high-quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives. Works collaboratively with Program Directors and direct reports to ensure delivery of high-quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.
Housekeeping Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsHousekeeping SupervisorLa Jolla, CAFull timeIssue daily assignments while reviewing special requests, VIP arrivals, rush rooms, out of order rooms, and operational priorities to ensure efficient workflow throughout the shift. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall.
Supervisor, Analytical Laboratory-1660 Millennium HealthSupervisor, Analytical Laboratory-1660San Diego, CA$125,000–$135,000 / yearFulfill the responsibilities defined under CLIA General Supervisor role: Must be accessible to the laboratory as needed for on-site, telephone, or electronic consultation and is responsible for day-to-day supervision or oversight of the laboratory operation and personnel performing testing and reporting test results. Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs.
Janitorial Site Supervisor Kellermeyer Bergensons Services, L.L.C.Janitorial Site SupervisorSan Diego, CA$17.75–$19.41 / hourWe help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient and welcoming spaces that support their operations. Provides direct support to the Maintenance Operations Center Team and KBS Field Operations Team by responding efficiently, timely and accurately to all escalations.
NewAircraft Maintenance Supervisor AmentumAircraft Maintenance SupervisorSan Diego, CaliforniaAdvanced knowledge of aircraft common and special tools and test equipment, aircraft technical orders/job guides/publications and schematic diagrams, drawings, charts and technical publications, aircraft engine, landing gear, and flight control systems. Perform scheduled/unscheduled maintenance, servicing, launch and recovery, corrosion control, and inspection, and routine through complex maintenance of aircraft, aircraft sub- systems, and components, as required.
NewAircraft Maintenance Supervisor Amentum Services IncAircraft Maintenance SupervisorSan Diego, CAAdvanced knowledge of aircraft common and special tools and test equipment, aircraft technical orders/job guides/publications and schematic diagrams, drawings, charts and technical publications, aircraft engine, landing gear, and flight control systems. Perform scheduled/unscheduled maintenance, servicing, launch and recovery, corrosion control, and inspection, and routine through complex maintenance of aircraft, aircraft sub- systems, and components, as required.
Hallmark Installation Supervisor (part-time) Temecula, CA 92591 Hallmark Marketing Company LLCHallmark Installation Supervisor (part-time) Temecula, CA 92591TEMECULA, CA$24–$26 / hourPart timeEmployment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and successfully pass pre-employment (post offer) background check. In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States.
Duty Supervisors VALLEY CENTER-PAUMA UNIFIED SCHOOL DISTRICTDuty Supervisorsvalley center, CA$17.79–$20.21 / hourOur district is known as a leader with educational technology, award winning Dual Immersion (English-Spanish) program, outstanding music programs, competitive athletic programs, high graduation rate and Partnership for Success program with CSUSM. For more information, please contact: Title IX Coordinator, Assistant Superintendent of Human Resources, Valley Center-Pauma Unified School District, 28751 Cole Grade RD, Valley Center, CA 92082, (760) 749-0464.
Maintenance Supervisor - Sisal Greystar Real Estate Partners LLCMaintenance Supervisor - SisalSan Diego, CA$36–$38 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
Maintenance Supervisor - AV8 Greystar Real Estate Partners LLCMaintenance Supervisor - AV8San Diego, CA$30–$33 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
Service Supervisor - Riveredge Terrace Greystar Real Estate Partners LLCService Supervisor - Riveredge TerraceSan Diego, CA$32–$35 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.