Financial Technology Manager GTT, LLCFinancial Technology ManagerKansas City, MOAs a key member of the Information Technology leadership team, the IT Financial Manager partners closely with business and technology stakeholders to influence investment decisions, promote financial accountability, and ensure alignment with strategic priorities. This role provides direction, support and oversight for a cross-functional team that manages financial planning, forecasting, cost transparency, and technology chargebacks for a portfolio of several hundred million dollars annually.
NewIBM Business Development Senior Manager Accenture PlcIBM Business Development Senior ManagerSt. Louis, MOYou are a trusted advisor to clients, IBM leadership, and Accenture account teams, bringing deep expertise across IBM technologies including IBM Z, LinuxONE, IBM Power, IBM Cloud, and Apptio. As the IBM Ecosystem Business Development Director, you are responsible for driving strategic growth across Accenture's IBM business by originating, shaping, and advancing opportunities centered on mainframe modernization, hybrid cloud, AI infrastructure, and FinOps.
WIC Project Manager Voyatek IncWIC Project ManagerKansas City, MO$110,000–$155,000 / yearWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
General Manager of Sales & Operations Serendipity LabsGeneral Manager of Sales & OperationsClayton, MOIt does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. Overall P&L responsibility encompassing total lab performance including revenue and cost control in the areas of event sales & delivery, membership sales, marketing and community outreach.
Assistant Vice President - Operations Support Manager - Hybrid Citigroup IncAssistant Vice President - Operations Support Manager - HybridOfallon, MO$72,880–$109,320 / yearThe Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.
Senior Manager - Vendor Management Office (VMO) Deloitte Touche Tohmatsu LtdSenior Manager - Vendor Management Office (VMO)St. Louis, MO$113,100–$208,300 / yearAs a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Data Center Project Manager Trane Technologies PlcData Center Project ManagerFenton, MO$97,406.66–$156,200 / yearThis role requires a strong mechanical background, with specific expertise in thermal execution, particularly in chilled water systems, along with a deep understanding of the functional and integrated system testing of thermal equipment in a data center environment. The ideal candidate will be a professional with a degree in Mechanical or Electrical Engineering, an industry training program, or equivalent years of experience, who is ready to further their skills in the Data Center market..
IT Manager - Software Engineering - Oracle Financial Systems The Timberline GroupIT Manager - Software Engineering - Oracle Financial SystemsSaint Louis, MissouriThe Manager, Software Engineering, will work on design, development and delivery of innovative solutions that drive value and productivity across the enterprise, solve unique and complex problems that have a broad impact on the business, and develop and execute technical software development strategy focusing on modern application architecture. Work closely with agile teams to prioritize the implementation of user stories while balancing the tradeoffs, ensuring continuous delivery of business value.
Building Enclosure Senior Project Manager Intertek Group PlcBuilding Enclosure Senior Project ManagerSt. Louis, MOWorking at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. The Building Enclosure Senior Project Manager has full responsibilities of the project including management of project teams, mentoring of staff, building client relationships and pursuing project work, and review of client deliverables, including technical content.
Aptitude Project Manager 2 - Traveling JEDunnAptitude Project Manager 2 - TravelingKansas City, MOThe Aptitude Project Manager 2 will be responsible for constructability reviews, conceptual estimating, consultation, bid pricing, project management, change management and coordinating with project teams on technology or Aptitude scopes of work. This position is expected to be a subject matter expert, who, through the demonstration of strong leadership, communication and project management skills effectively integrates technology scopes on selected projects.
Investment Management - Business Strategy Manager Deloitte Touche Tohmatsu LtdInvestment Management - Business Strategy ManagerSt. Louis, MO$155,600–$306,800 / yearAs a global leader in providing consulting services to the asset management industry, Deloitte works with clients to position against strategic growth dynamics, enhance the investment operating model, differentiate through distribution and client experience and drive scale through enterprise operating model optimization. Strategy Managers work among strategic advisors to help our clients shape growth strategies, assess market opportunities, refine competitive positioning, redesign operating models, and drive enterprise-wide transformation initiatives.
Sales Manager (Veterinary Sales) - New Haven, CT Nestle SASales Manager (Veterinary Sales) - New Haven, CTSt. Louis, MO$80,000–$100,000 / yearMust be able to travel, including overnight as needed to manage the assigned territory Must have reliable transportation in order to manage the assigned territory In order to be considered for this role, you must be willing to relocate: If you currently reside in the territory, you may need to be open to relocate for future advancement opportunities If you currently do not reside in the territory, you will need to relocate to the territory upon offer acceptance and for future advancement opportunities. Through continuous training, Territory Sales Managers will develop an expertise in our diets and strategic sales plans, just as you'll need to understand our channel partners' goals, so that we are simultaneously creating a healthier pet community and gaining market share.
Sales Manager (Veterinary Sales) - Richmond, VA Nestle SASales Manager (Veterinary Sales) - Richmond, VASt. Louis, MO$80,000–$100,000 / yearThrough continuous training, Territory Sales Managers will develop an expertise in our diets and strategic sales plans, just as you'll need to understand our channel partners' goals, so that we are simultaneously creating a healthier pet community and gaining market share. You'll achieve this through your high level of professionalism, entrepreneurial spirit, advocacy, and business acumen as you leverage Purina's advancing technology and industry-leading innovation to nurture relationships with current clients and build new client business.
Sales Manager (Veterinary Sales) - Las Vegas, NV Nestle SASales Manager (Veterinary Sales) - Las Vegas, NVSt. Louis, MO$80,000–$100,000 / yearThrough continuous training, Territory Sales Managers will develop an expertise in our diets and strategic sales plans, just as you'll need to understand our channel partners' goals, so that we are simultaneously creating a healthier pet community and gaining market share. You'll achieve this through your high level of professionalism, entrepreneurial spirit, advocacy, and business acumen as you leverage Purina's advancing technology and industry-leading innovation to nurture relationships with current clients and build new client business.
Branch Manager II Lendmark Financial Services LLCBranch Manager IIRolla, MOSUMMARY: The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
Case Manager Shared Living ServiceNetCase Manager Shared LivingSpringfield, MissouriAbout ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Position Description: Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community.
Nurse Care Mgr I MindlanceNurse Care Mgr IAny City, MORequires 3 years full-time equivalent of direct clinical care experience to the consumer, 5 years full-time equivalent of direct clinical care experience to the consumer preferred or any combination of education and experience, which would provide an equivalent background, Multi-state licensure is required if this individual is providing services in multiple states. Primary duties may include, but are not limited to: Ensures medically appropriate, high quality, cost effective care through assessing the medical necessity of inpatient admissions and extensions of stay, outpatient services, out of network services, and appropriateness of treatment setting and level of care.
NewResource Management and Scheduling Manager RubinBrown LLPResource Management and Scheduling ManagerSt. Louis, MOPart timeManage team member schedules for client engagements and special projects Generate and distribute weekly staffing/scheduling reports from Practice Management, ProStaff, CCH Suite, Workstream and ProStaff. This role reports directly to the Partner-in-Charge of the Tax Department and serves as the centralized leader responsible for optimizing how tax professionals are deployed across all offices and specialty practice areas.
Agentic Commerce Manager | Comms, Media, & Technology Accenture PlcAgentic Commerce Manager | Comms, Media, & TechnologySt. Louis, MOYou will work across strategy, digital experience, content, platform integration, and data teams to help clients improve how their products show up across search, AI interfaces, and partner ecosystems, while ensuring readiness for agent-mediated interactions. As journeys evolve beyond traditional digital channels, organizations must rethink how their products, content, platforms, and data are structured to operate within AI-driven and ecosystem-based environments.
NewManager, HealthCare Home (RN required) BrightliManager, HealthCare Home (RN required)Independence, MissouriKeywords: Healthcare Home, Registered Nurse Manager, RN Leadership, Care Coordination, Population Health, Healthcare Administration, Nurse Manager, Quality Improvement, Care Management, Healthcare Operations Position Perks & Benefits: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
Case Manager Anew Behavioral Health, OhioCase ManagerSpringfield, MissouriThis role involves assessing client needs, developing individualized service plans, and collaborating with multidisciplinary teams to ensure the delivery of effective and client-centered services. The Behavioral Health Case Manager provides comprehensive support and coordination of care for clients facing mental health challenges.
Project Manager - Custodial Challenge UnlimitedProject Manager - CustodialKansas City, MO$58,515–$65,000 / yearPosition Summary: Reporting to either the Vice President (VP) of Operations or the Director of Operations (D), the Project Manager (Custodial) is responsible for overseeing work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed-achieving the highest level of independence possible. Assist Operations and Quality senior management in establishing metrics and measuring and managing customer expectations and to ensure contract requirements are performed in accordance with the contract SOW and meet/exceed customer expectations.
High Tech Strategy Manager Accenture PlcHigh Tech Strategy ManagerSt. Louis, MOWhether advising a semiconductor leader on manufacturing, capacity, and ecosystem strategy, optimizing global supply‑chain resilience and cost structures, or helping downstream technology providers align product and go‑to‑market decisions with operational realities, you bring you bring the intellectual rigor, creative instinct, and human connection to make it real. We Are: Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships.
General Manager Lincoln Property Company, Inc.General ManagerClayton, MO$100,000–$120,000 / yearCoordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe.
High Tech Consulting Senior Manager Accenture PlcHigh Tech Consulting Senior ManagerSt. Louis, MOAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate.
High Tech Consulting Manager Accenture PlcHigh Tech Consulting ManagerSt. Louis, MOAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate.
Life Sciences R&D Strategy Senior Manager Accenture PlcLife Sciences R&D Strategy Senior ManagerSt. Louis, MOWe are seeking a Senior Manager or Principal Director to play a critical leadership role within our growing R&D strategy team to focus on R&D reinvention across the value chain: helping clients move beyond incremental improvement to AI-enabled transformation of how they discover, develop, and deliver medicines. We work with R&D leaders - Chief Scientific and Medical Officers, Heads of R&D Functions, SVP and VP-level capability owners - to shape R&D strategy, accelerate pipeline decisions, and build the capabilities needed to compete in the age of AI-driven drug discovery and development.
Life Sciences R&D Strategy Manager Accenture PlcLife Sciences R&D Strategy ManagerSt. Louis, MOAbout the role: We are seeking a Manager or to play a critical role within our growing R&D strategy team to focus on R&D reinvention across the value chain: helping clients move beyond incremental improvement to AI-enabled transformation of how they discover, develop, and deliver medicines. We work with R&D leaders - Chief Scientific and Medical Officers, Heads of R&D Functions, SVP and VP-level capability owners - to shape R&D strategy, accelerate pipeline decisions, and build the capabilities needed to compete in the age of AI-driven drug discovery and development.
Audit Manager CurrentAudit ManagerSpringfield, MissouriThis role manages engagement teams, oversees budgets and timelines, reviews key workpapers and conclusions, resolves issues, and partners with audit leadership to maintain technical excellence and a strong client experience. The Audit Manager is a key leader within the Audit practice, responsible for delivering high-quality audit and assurance engagements, developing people, and supporting the continued growth of the firm.
Alternative Health & Advocacy Solutions COE Senior Project Manager CVS Health CorpAlternative Health & Advocacy Solutions COE Senior Project ManagerMORemote$67,900–$199,144 / yearActing as the central liaison between external partners and internal stakeholders, the Senior Project & Program Manager collaborates closely with Sales, Client Management, Product, Operations, Implementation, and Executive Leadership teams to ensure partner solutions are effectively positioned, implemented, and supported throughout the client lifecycle. Success in this role requires strong relationship management, project and program leadership, operational excellence, strategic thinking, and the ability to influence cross-functional teams to deliver business outcomes that enhance client experience, retention, growth, and innovation.
Case Manager Outreach Specialist Senior SolutionsCase Manager Outreach SpecialistSpringfield, MissouriThis position acts as an agent for the client with the goal of assessing their needs and implementing a planning process to empower the client (and caregiver, where applicable) to use program services and available resources appropriate to meet those needs and create future sustainability for independent living. Responsibilities include: Recruit and enroll eligible older adults in Choices for Care Medicaid long-term care, 3SquaresVT, fuel assistance, Medicaid, Medicare savings (LIS) and other public benefits programs.
Client Services Specialist Lifestyles Unlimited, Inc.Client Services SpecialistKansas City, MOConsistently communicates with the Chief Financial Officer, Controller and members of management to promote professional collaboration between departments. Great organizational skills are critical for success in this position to assure timely documentation and communication to all stake holders within the organization.
Enterprise Account Portfolio Manager Allied UniversalEnterprise Account Portfolio ManagerSt Louis, MissouriThe Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives. Relationship Management and Client Intimacy : Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
Lead GPD Grant Per Diem Case Manager The Salvation Army USALead GPD Grant Per Diem Case ManagerSt. Louis, MOProfessionally complete case management functions such as intakes, entry/exit assessments, service/care plans, progress notes, case coordination notes, incident reports, notices, discharge summary, and post discharge arrangements within required timelines. Provide updates, steps, insight of services to Program Directors (PD) regarding client progress, client off sight passes, and resources needed to accomplish client goals.
Relationship Manager Central Bancompany IncRelationship ManagerJefferson City, MOMaintain a collaborative teamwork environment with affiliate Bank referral sources as well as external professionals to appropriately satisfy the special needs of wealth management clients and to communicate the benefits of trust services to clients. Central Trust Company provides world-class "fee-only" wealth management solutions, including: investment management, fiduciary services, financial, estate and tax planning services; all free from conflicts of interest.
Account Manager II, Business Management (Music & Touring) Armanino McKenna Certified Public Accountants & ConsultantsAccount Manager II, Business Management (Music & Touring)Saint Louis, MO$59,400–$84,000 / yearThe ideal candidate has prior experience in a business management firm supporting music industry clients, understands touring workflows, and can independently manage the full bill pay process from intake through approval and payment. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services.
Catering Manager So Hospitality GroupCatering ManagerSt. Louis, Missouri$50,000–$85,000 / yearSo Hospitality Group is seeking a driven and dynamic Catering Manager to lead and grow catering sales acrossthree unique hospitality brands: Drunken Fish (3 sushi restaurants), Kimchi Guys (2 fast casualrestaurants), and 612 North Event Space. This is a high-energy, client-facing role that blends salesexpertise, event coordination, and operational know-how to deliver exceptional cateringexperiences — from intimate semi-private sushi dining to large-scale corporate and offsite events.
National Healthcare Security Manager Allied UniversalNational Healthcare Security ManagerKansas City, MO$69,000–$82,000 / yearRESPONSIBILITIES: Relationship Management and Client Intimacy: Develop and nurture relationships with healthcare clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings. The EAPM will work with the clients' Corporate Security Executives, showcasing and adhering to Allied Universal's capabilities and strengths while serving as the liaison with local branch offices and support functions.
National Security Portfolio Manager Allied UniversalNational Security Portfolio ManagerSt Louis, MOThe Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients' corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives. RESPONSIBILITIES: Relationship Management and Client Intimacy: Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
M&A Data Analytics Manager Deloitte Touche Tohmatsu LtdM&A Data Analytics ManagerSt. Louis, MO$141,200–$278,300 / yearYou will work as part of cross-functional teams providing financial, accounting, operational and commercial due diligence, bringing your skills to the M&A deal to manage and analyze the data in regulated life sciences and healthcare environments and utilize your visual analytics skills to tell a compelling story of our findings around revenue quality, pricing realization, reimbursement exposure, and operational performance. Work you'll do: As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member serving client M&A deal teams through gathering, analyzing, validating, and normalizing transactional, commercial, and operational data (e.g., product-level sales, claims data, rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test hypotheses for a given M&A deal.
Technical Solution and Aftermarket Support Manager Weber Maschinenbau GmbH BreidenbachTechnical Solution and Aftermarket Support ManagerKansas City, MOLead the Aftermarket Solutions Support function by managing a team and overseeing key account support, solution delivery, and customer experience initiatives through the Guardian Program, parts, and modification channels. Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management.
Registered Nurse (RN) - Home Health Infusion - $72K-117K per year BJC HealthCareRegistered Nurse (RN) - Home Health Infusion - $72K-117K per yearValley Park, MO$72,000–$117,000 / yearBJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Our services include 24 hour on-call pharmacy and nursing services, comprehensive patient education materials, patient assessment and drug administration monitoring, and coordination of professional services including home care nursing and laboratory services.
Treasury & Payment Sales Analyst Manager UMB BankTreasury & Payment Sales Analyst ManagerKansas City, MissouriBy fostering a sales-oriented culture, guiding team development, and providing leadership support, the Manager maximizes revenue generation, efficiency savings, and optimization initiatives while delivering exceptional service and solutions by managing pipelines, monitoring performance, and serving as an escalation point. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
HI Columbia - Guest Experience Manager Quality Oil Company LLCHI Columbia - Guest Experience ManagerColumbia, MOThe Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
Direct Contracting Manager TriWest Healthcare AllianceDirect Contracting ManagerKansas City, MORemoteFull timeMedicaid, Medicare, TRICARE, VAPC3), and the insurance industry; skill in diplomacy and negotiation; skill in financial analysis to analyze contractual reimbursement; skill in project management; skill in presentation; proficient with Excel. Develops hospital, physician and ancillary service agreements, ensures adherence with government operational manuals, monitors network shortfalls, and resolves access issues throughout the assigned region.
Mitigation Manager Paul Davis Restoration of Southwest MissouriMitigation ManagerNixa, MO$70,000–$85,000 / yearFull timeMake an impact now : Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work!
Nurse Care Manager (LPN or RN) BrightliNurse Care Manager (LPN or RN)St Louis, MissouriA mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. Join our Adult Community Services team as a Nurse Care Manager and help individuals achieve better physical and behavioral health outcomes through care coordination, wellness coaching, and community-based support.
Therapy Access Manager (St. Louis, Denver, Kansas City) United Therapeutics CorpTherapy Access Manager (St. Louis, Denver, Kansas City)St. Louis, MO$150,000–$185,000 / yearManage defined accounts within a specific region or territory, to support access for providers and patients including providing education to healthcare providers and office staff on access services and reimbursement solutions specific to United Therapeutics' products. Manage daily activities that support appropriate patient access to United Therapeutics' products in the provider offices and work as a liaison to other patient assistance and access support services offered by United Therapeutics.
Solution Sales Manager RELX GroupSolution Sales ManagerJapan, MOWe are building an innovative new sales team, Advanced Data Solutions, focused on driving new business revenue across Elsevier's comprehensive portfolio of data sets, SciBite semantic technology, and strategic Professional Services. Deliver new business sales across Elsevier's full portfolio of data products, semantic technologies, and Professional Services offerings to achieve individual revenue targets spanning recurring subscriptions and services engagements.
Guest Services Manager Earth Fare IncGuest Services ManagerKansas City, MOEnsure proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems. Guest Services Manager is at all times professional (with external and internal clients), has a listen-first talk-after approach to guest complaints, and is excellent at multitasking.