div>POSITION TITLE: Income Maximization Case Manager
LOCATION: Johnson City, TN
STATUS: Full Time, Hourly, Non-Exempt
PROGRAM: Supportive Services for Veteran Families (SSVF)
REPORTS TO: Program Manager
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness.
div>POSITION TITLE: Case Manager I
LOCATION: Johnson City, TN
STATUS: Full-Time, Salary, Exempt
PROGRAM: Veteran Services
REPORTS TO: Program Manager
INTRODUCTION:. Provide/refer for supportive services to participants, including personal financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, child care, and housing counseling.
i.
Key Responsibilities
· Establish customer relationships for construction services
· Educate customer on the construction process
· Work with customers to understand desired upgrades/changes
· Ensure that estimates meet client requirements
· Analyze labor, material, and time requirements for a project
· Create an accurate sketch and initial scope of work for construction projects
· Deliver a consistent and well-defined initial estimate
· Recognize project constraints and/or needed upgrades
· Work with Construction JFC to price bid items, if needed
· Identify and document finalized project scope of work
· Work with outside resources as necessary to complete accurate estimate (i.e., Structural Engineers, ITEL, Electrical Inspectors, etc.)
· Assemble accurate and well-organized estimates
· Deliver and Communicate estimate .
Position Requirements
· 2 years previous construction estimating and/or insurance adjusting experience
· Superb customer service track record
· Effective written and oral communication
· Advanced math skills
· Proficient use of Xactimate estimating software
· Critical thinking and problem-solving skills
· Team Player
· Must have good driving record
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