Represent Gilead's products and services to a defined customer base • Generate and grow sales, focusing on consistently achieving or exceeding sales targets • Establish strong working relationships with healthcare practices to provide timely delivery of disease awareness information, clinical updates on education, and healthcare changes • Synthesize complex clinical concepts to appropriate literacy and conceptual levels for diverse audiences • Possess strong presentation and communications skills and a proven record of interacting with healthcare professionals • Understand the issues and opportunities unique to each geography • Actively promote the appropriate use of Gilead products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines • Demonstrate peer leadership by consistent application and modeling of the appropriate compliance, behavior, and conduct • Develop and implement a territory business plan to meet customer needs and achieve sales goals, monitor sales progress, and create action plans to achieve those goals • Prepare territory budget plans for customer contacts, unrestricted educational grants, speaker events, and other miscellaneous external expenditures • Partner with Medical Scientists, National Account Managers, Therapeutic Center Specialists, Marketing, and other internal Gilead team members • Assist in the identification and resolution of issues and opportunities and communicate proactively to marketing and sales management • Demonstrate a commitment to Gilead's ongoing Inclusion & Diversity efforts • Report adverse events to Gilead's Drug Safety and Public Health department and other internal departments as appropriate per required guidelines • Perform all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system promptly, submitting expenses, etc. As a Therapeutic Specialist - HCV/PBC, you are responsible for representing Gilead's products and services to a defined customer base, generating and growing sales focusing on consistently achieving or exceeding sales targets within a specific geographic area, including but not limited to, in-person representation and face-to-face meetings with healthcare practitioners within the assigned area.