As a Lead Product Manager - Technical at Mastercard, you are expected to perform the following general responsibilities: • Owns the working backwards document and vision for feature releases • Identifies gaps and charters new platform capabilities as required • Has visibility into the design of the user experience • Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed • Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership • Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues • Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them • Independently identifies and researches anomalous performance; escalates findings to senior management • Coordinates internal forums to collect and identify feature-level development opportunities • Identifies feature risks from business and customer feedback and in-depth analysis of operational performance, shares with senior leadership • Reviews product demo with the development team against acceptance criteria for the feature set • Prepares launches and monitors platform performances, adoption, and operational health for feature sets • Stays aligned with GTM plans for the feature set • Establishes a network of resources within the organization • Mentoring team members and assisting with candidate selection and onboarding All About You • Like to dive deep into the operational characteristics of the product • Demonstrated ability to operate with complete independence and autonomy • Experience defining and building cloud-native software products as a platform at scale • Proven track record of data driven decision making and applying continuous improvement methodologies across your team • Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions • Experience in agile delivery methodologies (scrum, Kanban, etc.) • Can communicate to executives, peers, and staff with impact, eloquence, and authenticity • Ensures features and associated documentation are clear and easily consumable by other engineering teams. Payment Enablement Program The Payment Enablement program provides a suite of value-added switching services to each qualified transaction processed by Mastercard, increasing the security, accessibility, and simplicity of data for participating customers.