What you'll be doing: Own the commercial performance of the plug segment, including revenue growth, margin improvement, and market share expansion Develop and execute segment-level strategic plans aligned with division and company objectives Identify and prioritize growth opportunities across existing and prospective customers Establish and maintain strong relationships with key stakeholders at customer mills Expand engagement at the corporate level to influence broader sourcing strategies and long-term partnerships Serve as the primary escalation point for customer concerns related to the plug segment Identify new applications, product innovations, and value-added opportunities within existing accounts Partner with internal teams (engineering, operations, product development) to deliver tailored solutions Drive pipeline development and conversion of strategic opportunities Provide direction and commercial leadership to regional Account Managers supporting plug accounts Drive accountability for execution of segment strategies at the regional level Collaborate with Customer Service to ensure high levels of responsiveness, accuracy, and customer satisfaction Align internal stakeholders around priorities, forecasts, and customer expectations Monitor and analyze segment performance, including sales trends, profitability, and customer activity Develop forecasts and provide regular updates to senior leadership Use data and insights to inform decision-making and continuous improvement This is a remote position with the ideal location in the Southeastern US: AL, GA, SC, TX, AR,LA. We'd love to hear from you if: Bachelor's degree in Business, Engineering, or related field required 7-10+ years of experience in sales, account management, or commercial leadership within manufacturing or industrial environments Experience managing large, multi-site customer relationships (mill experience strongly preferred) Strong strategic thinking and business acumen Proven ability to influence without direct authority Excellent relationship-building and communication skills across all organizational levels Demonstrated success in driving growth within existing accounts Ability to navigate complex customer organizations and decision-making processes Strong analytical and problem-solving capabilities Ability to "own the business" while working through others Effective alignment of regional teams to a unified segment strategy Deep understanding of customer operations and needs at both mill and corporate levels Consistent delivery of growth and customer satisfaction Compensation: The annual base salary range for this role is from $121,834 to $137,064, plus annual commission plan.